Savage Supplements Reviews 327

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the products, finding them effective and well-made. Some consumers have had positive experiences with delivery, noting fast service and receiving their orders in good condition. There are also instances where customer service has been praised for being responsive and helpful, even resolving issues like incorrect items or delivery hiccups. However, some people were dissatisfied with significant delays in receiving their orders, with some reporting never getting their products at all. A frequent complaint revolves around poor communication, including a lack of tracking numbers and unanswered emails or messages. There are also concerns about incorrect items being sent and a perceived lack of accountability from customer service when problems arise, leading some to feel let down by the service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express significant frustration and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast delivery and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction.... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the products as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I made a bad review after waiting long for my order. After a while I did receive the vails with another label. I was suspicious but Savage offered a free of charge check on their cost. I took the L... See more

Rated 3 out of 5 stars

So far I have had heard absolutely nothing from my purchase from about a week ago. No tracking number or any updates. A bit disappointing. Update 11/14: I did receive my package and product in goo... See more

Company replied

Rated 3 out of 5 stars

After establish contact with the owner of this company we were able to address the problem presented in my initial review. The products have been received in good condition with a minor flaw of a miss... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Gym
  3. Health food shop

Written by the company

Healthcare vitamins and supplements for gym loving users


Contact info

3.7

Average

TrustScore 3.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Item not sent. Eventual refund.

I was a bit sceptical about ordering from here as some of the reviews were negative but decided to chance it. Wish I hadn't. Paid over £100 for some BPC 157 and TB500. After placing the order I didn't get a tracking number although the website states I should. After a few days I emailed asking for the tracking number and was told he would look for it tomorrow . Tomorrow came and I was told it would have to be later. Next day I get told after a week of waiting that the order was never sent. They said they would refund me and it would be in my account in 5-7 working days and it's now day 8 and I'm told they will check with the payment company. Seems like a very unorganised operation.
Update- he has now sent the refund.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

I have been ordering for a while now…

I have been ordering for a while now for vitamin d injections, always arrives on time. This month it did not arrive I contacted Phil, straight on to it. As Royal Mail so bad at the moment, he sent out another vial and a b12 vial on next day delivery. I was so happy with the service I might use them for all
My supplies of vitamin injections. Thanks Phil you was so prompt.
Katie Touch of Glow.

31 January 2024
Rated 5 out of 5 stars

This brand should be a lot more well…

This brand should be a lot more well known than it is. The products are real and do exactly what they say......well produced and WORK unlike many people buy in today's very confusing supplements market place. TRY and you won't be disappointed. I've trained for over 35 yrs and not many things I've tried I've gone back to or promoted.

6 February 2024
Rated 2 out of 5 stars

Wrong item…

Im Basing my review on the past three order experiences. The first two times that I placed an order went great. The product was as described, arrived in timely manner etc. but this last order, I was sent the wrong item.
So I reached out to Savage and sent two
Emails and left voice message at phone number listed. no answer as of yet.
In the past, any questions I had by emails were answered quickly so Im assuming that they are super busy and will eventually get around to responding back to me. Hopefully soon because I need my TUDCA.

4 November 2023
Savage Supplements logo

Reply from Savage Supplements

hi Antonia what item is wrong? You ordered 2 liver defence and now you say you ordered Tudca please confirm for me

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