Savage Supplements Reviews 327

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of the products, finding them effective and well-made. Some consumers have had positive experiences with delivery, noting fast service and receiving their orders in good condition. There are also instances where customer service has been praised for being responsive and helpful, even resolving issues like incorrect items or delivery hiccups. However, some people were dissatisfied with significant delays in receiving their orders, with some reporting never getting their products at all. A frequent complaint revolves around poor communication, including a lack of tracking numbers and unanswered emails or messages. There are also concerns about incorrect items being sent and a perceived lack of accountability from customer service when problems arise, leading some to feel let down by the service.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express significant frustration and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast delivery and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction.... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the products as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I made a bad review after waiting long for my order. After a while I did receive the vails with another label. I was suspicious but Savage offered a free of charge check on their cost. I took the L... See more

Rated 3 out of 5 stars

So far I have had heard absolutely nothing from my purchase from about a week ago. No tracking number or any updates. A bit disappointing. Update 11/14: I did receive my package and product in goo... See more

Company replied

Rated 3 out of 5 stars

After establish contact with the owner of this company we were able to address the problem presented in my initial review. The products have been received in good condition with a minor flaw of a miss... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Gym
  3. Health food shop

Written by the company

Healthcare vitamins and supplements for gym loving users


Contact info

3.7

Average

TrustScore 3.5 out of 5

327 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

5 star service

Fantastic communication - don’t be shy to ask for advice from very knowledgable team! Fast delivery - thank you.

26 September 2023
Rated 1 out of 5 stars

Not received order 2 months on

Ordered supplements on 14/04/23 and still have not received them. Emailed in to find out what’s happening got a reply so I waited a bit longer. No longer needed what I ordered so asked for a refund. Still waiting on this.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Initially didn't receive order but...

Order was not delivered initially but upon reaching out, this was quickly resolved. Owner seems like a genuine guy.

26 January 2023
Unprompted review
Savage Supplements logo

Reply from Savage Supplements

Please use the contact form on our website and I will happily resolve any issues if you have ordered and not recieved. Thanks. Phil

Rated 5 out of 5 stars

Honest, Reliable and Spot on!

Honestly I cannot knock these guys at all. Everything came in date, on time and I can say it’s all working exactly the way I was hoping! I’ve ordered a couple times from them and will now be a loyal customer. Away to put in my 3rd order!

18 May 2023
Unprompted review

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