Savannaskin Reviews 789

Just had to cancel the credit card, scammers 100%, when you contact them- they block your number , then you emails.
After 3 payments, and following the banks dispute process( which is painful), I had to just cancel the card.
Stay away haven’t even received my original order. this business owner needs locking up.

BUYER BEWARE it is a scam they take money from your account saying it is a subscription which you have authorised when you have not. They took 2x £150 from me in 2days I raised a fraud with my bank do not use this company they are extortionists

This company is horrible. I wished I had read the reviews first. These do not work plus they keep sending me gummies after I cancelled. Oh they sound so sweet on comments. They owe me 383.44 because they keep mailing them and charging me. I have gone to my bank to stop them from charging me again. This activity should not be tolerated. They need to be stopped.

Won't even give one star. Where do I start. Total scam . First order never arrived. Now they have processed another 2 orders which I have already emailed to say I dont want. Taken 3 payments off me . Said they have cancelled my subscription to which I never subscribed to. yet they are still continuing to order goods for me & take payments . Dont go near this so called company . Still currently having issues

They automatically subscribe you even though i did not tick the box. I called for a refund and they offered me 30% off and said they cant accept returns as no fulfillment centre in the uk and costs too much to post back. I queried and they said they would cancel my subscription. They
didnt and took another £77, I queried again and was told it was a glitch in the system and offered 30% off. I demanded my money back and didnt have a response but 2 days later took another £77. I have reported them to my credit card company to tey amd get yhe money back. Avoid, Avoid, Avoid....

Scam scam scam
Wish i had researched before ordering.
Spent £35.00 on gummies, took 3 weeks to come, in this time i asked to cancel as didnt think they were going to be delivered, 3 days after delivery £90.80 went out of my account, i emailed the company and they said i had subscribed and had a lifetime subscription, i did not knowingly do this, i contacted my bank, they said to wait till come out of pending, by the time it came out of pending they took another £90.80, card had to be cancelled, and bank wont refund, even though they are aware thats lots have been scammed by this company.
So now ive paid £215.00 on 2 bags of gummies that dont work.
Then to top it off i had a link saying they had been unable to deliver and to click on some dodgy link to pay redelivery charges, tbey never even tried to deliver, as j have cameras.
Avoid

Horrendous company they are non responsive and continue to take non agreed subscriptions from you that have almost doubled since your original order. The gummies don’t work either so there’s another con.

This company is a scam ordered one lot of gummies they signed me up for repeats with out my knowledge took 77.00 pounds out offered me a 40% reduction said no they went on to take another 77.00 pounds out even though I had cancelled this product within 4 days they took another 77.00 pounds this time offering me a 50% reduction said no had to cancel card just to stop them taking more out of account the thing is not seen any gummies doubt ill gummies or money

Nearly 1000 reviews echoing the same message—I wish I’d done my research prior to ordering. This is a deadset scam site, they aren’t who they say they are, the product does not work, and they continue to attempt to withdraw funds from your account, far greater than any amount you first paid. You’ll find yourself needing to cancel your bank card just to get away from this scam. Do not buy this product.

Worse company I have ever ordered from. Placed an order, when I received it they had added another article to my order that I didn’t order but charged for. I requested a refund but they refused. Four days later the same amount of money was taken out of my bank account stated they shipped me another order. Never seen it. Contacted them again and no one will respond. I did not sign up for a subscription but I’m still getting money taken out of my account.

Despite numerous attempts to cancel .i never got anywhere. The only thing they do is take money from my account ,every 2 or 3days. Donot trust them

Total scam company. Charged my card 4 times after numerous requests from me to cancel my account and multiple assurances from the company that they had manually removed my cc info to prevent future charges. I had to cancel my card with my bank to prevent additional charges. Horrible experience. BE WARNED.

Thought i would try them around 09th March 26, paid around £19.99, i received the Gummies and a tub of scrub rub??, for what i thought was a one off payment although i have not even tried them yet. i then received a parcel one the 16th April 26, i did not know why as i had not reordered them, only to find 2 payments taken from my account in April with in 7 days .i checked my bank account only to find,,,, they must have signed me up to an unauthorised subscription to them, well that is what i am presuming, I HAVE NOT AGREED TO ANY SUBSCRIPTION WITH THIS COMPANY at any time. I only found all this out that they had taken 2 UNAUTHORISED PAYMENTS OF £45.75, This only came to my attention on the 16th April 26 out of my bank when i saw 2 payments were taken out account for them. This happened on 07th April 26 they charged me £45.75 and although i did not receive any parcel, then the week after 14th April 2026 they charge me another £45.75 and i then received a parcel, so the 2nd parcel was never received had i received the 2nd parcel, i would have been made away of the scam earlier, i may have been able to stop that payment and it was only when a parcel came on the 16th April 26 and i looked at my bank account did i realised this WHOLE CON that this company is doing. i contacted Barclay Bank and they have cancelled the 2nd payment and i was told by them to contact Savannaskin, although i have sent them emails, they have not answered any of my emails and i have also rang the Telephone number although no answer there either and now their web page will not open.
i have never been scammed before, this is shocking.

-Links don't work on their emails
- overcharged
-charged again 4 days later
-deceptive marketing
It would be a long list.

I have sent an email to my bank. I have copied it below. Please feel free to use this so you don't have to spend lots of your own precious time.

Dear Disputes Team,

I am writing to formally escalate my complaint regarding charges from Savanna Skin, which I have recently raised and copied you into.

Given the nature of the transactions and the risk of further charges being processed, I am not prepared to allow additional time for the merchant to respond before taking action.

I am therefore requesting that the bank:

• Initiate a chargeback for the transactions in question
• Immediately block any further transactions from this merchant on my card
• Review this merchant under your fraud and monitoring processes

There is substantial publicly available evidence of similar issues affecting other customers, including ongoing billing and difficulty cancelling. Here is a link that shows a consistent pattern of reported conduct:

(I linked to Trustpilot.)

Given the volume and consistency of these reports, I ask that you escalate this matter through your fraud and merchant monitoring channels, including notifying the relevant card networks where appropriate.

I consider these transactions to be unauthorised and request that they be treated accordingly.

Please confirm:

That the chargeback process has been initiated
That a merchant block has been placed on my account
The expected timeframe for resolution
Savanna Skin has been copied into this correspondence for transparency

It is difficult to be constructive given the exchange I've had with this company.

I advised them today: WORST COMPANY EVER. I LOOK FORWARD TO POSTING THE FOLLOWING DETAILS EVERYWHERE I CAN.

In summary: I placed an order for their Tanning Gummies on March 4th for $90.95. I confess to missing the auto-ship thing but that is on me.

I received a 2nd order confirmation on April 1st before I had received the first order. The first order finally arrived later in the day but by that time, I had expressed my dissatisfaction and requested cancellation.

Then I got a new order confirmation on April 13th (order #162293) for $230.94 which I immediately challenged and demanded cancellation to no avail.

What I did get was ANOTHER order. April 16th (so one initial order and 3 auto-ship orders with 1 month) The April 16th (order #200378) for $230.94.

On Apr 18, 2026, at 5:12 AM, Kayla from Savanna Skin wrote:
(my note - this was the typical response I got for cancellation requests)
Thank you for your message. I completely understand that you only wanted this current order, and I appreciate you letting us know.

Before we finalize any changes, I just want to make sure you have the full picture so you don’t accidentally lose a significant discount.

Your initial order was discounted by 67% because it was part of our refill program. That locked-in pricing is exclusive to active subscribers. If the subscription is canceled now, that deeply discounted rate is permanently removed from your account and future orders would return to standard pricing.

Instead of canceling right away, I’d strongly recommend a simple solution that protects your savings:

Option 1: I can pause your next shipment for 30 days so you have plenty of time to finish your current supply while keeping your locked-in rate active.
Option 2: Keep the subscription active and receive a lifetime 20% discount on all future orders.

Most customers choose to pause rather than cancel, because it keeps their preferred pricing secured without any commitment pressure. You won’t be charged during the pause, and you won’t lose your original discount.

My goal is to make sure you continue benefiting from us in the most cost-effective way possible, especially since restarting later would mean paying more for the same product.

Would you like me to set up the 30-day pause for you?

Looking forward to your reply.

Kind regards,
Kayla
Support Team

On Thu, Apr 16, 2026 at 01:52 AM, I wrote:
FFS! I have requested cancellation of this account several times!!!

Cancel THIS ORDER IMMEDIATELY!! DO NOT SHIP.

I will contact the credit card company to reverse the charges.

Confirm by return email.

I had to leave 1 star so I could warn everyone. I was sent 3 email in 5 days to say I had 3 different orders on the way.. for £83 each....
Didn't subscribe.. it's a scam 😕..
I'd paid £23 first order.. came with some cheap trashy products. Then when I got another email 2 days later said I'd purchased more. I hadn't asked for a subscription they sent another 3 manage to take £160 I'd called Bank so 4th transaction didn't happen. Couldn't tell you if they worked.. haven't taken enough..🤔 joke 😡

I've been waiting for over 2 weeks for my order, then they took another payment from my bank for £52 for more!! Now they won't reply to my emails and my 1st order cannot be found or tracked anymore. DEFINITELY A SCAM! I cannot get a refund off my bank for another 2 weeks.

Negative negative star rating .. DO NOT ORDER FROM THIS COMPANY!!! 🚨🚨they have taken 3 debits from my acct that I did not order. Have called my bank about the charges. Tried emailing Savanna Skin, they said the subscription (which I never signed up for) was cancelled April 5. Only to have 3 more transactions taken out. Can’t get anyone from customer service to respond back to emails. DONT fall for this company 🤬🤬

Similar experience! Waited almost a while month for the the first shipment and within a few days got am email that another order was shipped. I tried calling but the number they show online is not a working number. I have emailed multiple times and been assured that my account is canceled.Which I cannot find on their site.Anything about auto ship or an account that I have with them. I even asked them these are sixty day supplies.Why am I getting a second shipment in thirty days?A third shipment two weeks after that.And a fourth charge and shipment three days after the last one after I had been assured, it was canceled. I called the mount and told them that they were a scam, and I reported them to the f t c and i'm about to make a report with the better business bureau. I recommend anyone else going through the same should do this as well. And report it with your bank and dispute the charges as I have done.

I haven’t had any problems with the actual company order and the freebies came on time but the gummies are a scam no browner yet after a good month