Savvy.co.uk logo
Visit website

Savvy.co.ukReviews 

1,995
•
TrustScore 4.5 out of 5

4.6

Loan agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 643 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and the helpful, professional, and friendly staff who make the process clear and easy to understand. Many appreciate the quick and efficient service, with some noting that the loan application process is smooth and straightforward. The user experience is often described as easy to use, with clear explanations and quick money allocation. However, some people were dissatisfied with the payment process, experiencing delays in receiving funds or being declined for subsequent loans despite a good payment history. A few other people also felt that the staff could be rude or interrogative, leading to an unpleasant experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the ease and speed of the... See more

Service

Customers consistently note positive experiences with service, with many highly recommending it due to its... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and simplicity of... See more

Payment

Consumers find payment to be ambiguous, with some reporting a fast and easy process, including quick money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Application process was simple & straightforward and only took a few minutes. Once my application was accepted I spoke to one of their underwriters called Felicia over the phone. The customer servic... See more

Rated 5 out of 5 stars

Took a loan out today, as I won't be paid till mid month next month, spoke to someone called Lyle as I was pre approved, he was lovely and helpful and read everything to me so that I could understand... See more

Rated 5 out of 5 stars

Very quick process, when I had to call in I spoke to Tyrese who was incredibly helpful. Sometimes you feel a sense of judgement when applying for a loan but I did not get that from him at all! Super f... See more

Rated 5 out of 5 stars

Mickale kept me updated throughout the process and was very friendly when dealing with him over the telephone. A big thumbs up Mickale for providing such an excellent customer service

Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Non-bank financial service

Written by the company

Savvy.co.uk offers loans from £300 - £1200 over 6, 8, 10 and 12 months. At Savvy.co.uk we always ensure we are part of the lending solution and not part of the debt problem. We are a caring lender providing essential credit to the underserved sector, our focus is on making a positive impact. We are committed to providing affordable credit to those who otherwise would not have access to unsecured credit. Apply now to see if you qualify. Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,995)

615 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I was pre-approved for a loan to help with costs for my grandsons funeral

I was pre-approved for a loan for help to cover the costs of my Grandsons funeral.
I called Savvy back as I missed their call due to working. I INSTANTLY spoke with Amesha. I didn't even have to wait in a queue or anything.

Amesha was extremely polite and very compassionate concerning my situation and extended her condolences to my family. This made the interaction feel very personal to me. Amesha explained everything fully and in detail and asked me to relay things back to her making sure that I understood fully. She ensured that the loan was right for me and that I was able to comfortably afford the monthly repayments.
This is the first time that I have used Savvy and would not have used them had it not been for my Grandsons funeral, but what a great experience talking with Amesha. A true credit to this company and very understanding, polite and helpful.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

The guy Lyle on the phone was…

The guy Lyle on the phone was absolutely amazing throughout the whole process. He took the time with a few questions and explained everything. I really appreciated his help and support. Im so glad I applied for a loan with savvy. Thankyou.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Vivian was excellent throughout the…

Vivian was excellent throughout the entire loan process. She was professional, responsive, and always willing to answer any questions I had. Her communication was clear and consistent, which made the process smooth and stress-free.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great with Savvy the…

My experience was great with Savvy the online application was very simple and easy to complete. I spoke to Falcia over the phone and she explained everything very well and helped me understand everything a lot better. Would definitely recommend Savvy.

11 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look