Savvy.co.ukReviews 

1,995
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 643 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and the helpful, professional, and friendly staff who make the process clear and easy to understand. Many appreciate the quick and efficient service, with some noting that the loan application process is smooth and straightforward. The user experience is often described as easy to use, with clear explanations and quick money allocation. However, some people were dissatisfied with the payment process, experiencing delays in receiving funds or being declined for subsequent loans despite a good payment history. A few other people also felt that the staff could be rude or interrogative, leading to an unpleasant experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the ease and speed of the... See more

Service

Customers consistently note positive experiences with service, with many highly recommending it due to its... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and simplicity of... See more

Payment

Consumers find payment to be ambiguous, with some reporting a fast and easy process, including quick money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Application process was simple & straightforward and only took a few minutes. Once my application was accepted I spoke to one of their underwriters called Felicia over the phone. The customer servic... See more

Rated 5 out of 5 stars

Took a loan out today, as I won't be paid till mid month next month, spoke to someone called Lyle as I was pre approved, he was lovely and helpful and read everything to me so that I could understand... See more

Rated 5 out of 5 stars

Very quick process, when I had to call in I spoke to Tyrese who was incredibly helpful. Sometimes you feel a sense of judgement when applying for a loan but I did not get that from him at all! Super f... See more

Rated 5 out of 5 stars

Mickale kept me updated throughout the process and was very friendly when dealing with him over the telephone. A big thumbs up Mickale for providing such an excellent customer service


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Financial Institution
  4. Non-bank financial service

Written by the company

Savvy.co.uk offers loans from £300 - £1200 over 6, 8, 10 and 12 months. At Savvy.co.uk we always ensure we are part of the lending solution and not part of the debt problem. We are a caring lender providing essential credit to the underserved sector, our focus is on making a positive impact. We are committed to providing affordable credit to those who otherwise would not have access to unsecured credit. Apply now to see if you qualify. Warning: Late repayment can cause you serious money problems. For help, go to moneyhelper.org.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,995)

615 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

took a loan out in November for £1200

took a loan out in November for £1200 . ballance left £852 applied for a settlement figure £995. on the phone they said i still owed over £1200 Try never to use these companies Please . Thank god we got to settle early. These people take advantage of us when our luck is down and put you in a worst position . Good luck everyone

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy! I spoke with Lyle Philip, he was very polite and asked a few simple questions and it was very simple. I did read some bad reviews but it was very straightforward.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great loan company

Took a loan out today, as I won't be paid till mid month next month, spoke to someone called Lyle as I was pre approved, he was lovely and helpful and read everything to me so that I could understand my terms and what I would be paying back etc, I signed the agreement and I was approved with money on its way! I'm very grateful and thank you Lyle for helping me through the process, your a credit to team savvy!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely lady

Lovely lady, communication was very good and repeated herself so I understood clearly. Thanks Melissa

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Smooth process

Smooth process and explained everything in detail and Avathar Pulthee was extremely helpful. Highly recommend.

27 April 2026
Unprompted review

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