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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the website as user-friendly and easy to navigate, making wedding planning significantly less stressful. Many appreciate the invitation system, noting its efficiency in managing RSVPs and guest information, and the value for money it provides. The service is consistently praised for its helpfulness and comprehensive features, simplifying various aspects of event organization. However, some people were dissatisfied with specific functionalities, such as issues with domain name expiration or difficulties with the RSVP system when adding additional events. A few customers also mentioned that the website could be clunky in certain areas, with limited editing options for invitations and occasional problems with updates not appearing live for guests.

What people talk about most

Website

Customers had positive experiences with the website, finding it easy to use and set up, even for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting its ease of use and intuitive design.... See more

Invitation

Users describe positive interactions with invitation features. Many customers found the website to be a... See more

Service

People report positive experiences with service. Customers highlight the efficiency and ease of use, with... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the service very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing website ! very cheap for all that we could do ! We planned, invited guests and created many reminders and notes with this website. We also created our seating arrangements. I recommand it ! We... See more

Rated 5 out of 5 stars

We really enjoyed using the website, was a very useful tool to track attending guest and their meal choices. Our guest really like how friendly and inviting it was. We like how easy it was to pers... See more

Company replied

Rated 5 out of 5 stars

Invitation system was a big big help, time saving and made the RSVP simple and easy to track. The whole interface was great being able to add links for hotels, gift ideas etc was simple and user frien... See more

Company replied

Rated 5 out of 5 stars

Great app to use to help manage most things on the run up to the wedding. We mainly used it to collect meal choices and dietary requirements. It was great to have a mini website that could be designed... See more

Company replied


Company details

  1. Wedding service
  2. Wedding planner

Written by the company

The DIY wedding planning app to help take the stress out of planning your wedding 💕💍😍


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

821 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Not worth the cost

I paid for the Premium plan because I had more than 150 guests and wanted to send out digital invites and reminders. At first I thought it was a good tool. As we got closer to the date, the experience got worse and worse. If our guests rsvp'd on their desktop device, they would not be able to check their information on another device like their phone. Our guests were confused about their events and almost all of them needed to comminicate with us to re check their events as they couldn't "sign in" after our RSVPs closed. On top of all the other things we had to do for our wedding, this was very stressful.
The Say I do team suggested I re-enable my RSVPs so the guests could re-rsvp on a different device. What an insensitive and stressful thing to suggest! At this point RSVP’s are closed, and I will not be updated if anyone changes their invite.
It does not account edge cases such as for allowing users to reference the website on the day of the wedding on their phones, if they had previously rsvp’d on their desktop device.
I now have an increased mental burden of needing to make sure all my guests are able to see their events and your suggestion to send each guest their individualized link is time consuming and a little ridiculous.
I suggested they add a different entrypoint to sign in to view events and received no response. Overall a very unprofessional company and im glad I never have to use them again. I've already told all my other engaged friends to not use this.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, couldn’t believe how easy it was to use. Highly recommend!

13 September 2025
Unprompted review
Say I do logo

Reply from Say I do

Easy is exactly what we're aiming for! We hope your wedding is every bit as fantastic as your experience with our app. Cheers!

Rated 5 out of 5 stars

Stress free

Easy to use system especially if you are planning early and are a bit dynamic with your changes. I found the question section especially helpful to my guests (you think of every question they may have eg accommodation or transport check in time) this meant I wasnt answering the same questions over and over.
I didn’t pay for any of the additional services but I think the table plan would have been extremely helpful as it was difficult to do by myself.

12 September 2025
Unprompted review
Say I do logo

Reply from Say I do

We're delighted to hear that you found our system easy to use and the question section beneficial for your guests. Your feedback is so important to us. We hope this makes your wedding planning even easier!

Rated 5 out of 5 stars

Nice user friendly interface

Invitation system was a big big help, time saving and made the RSVP simple and easy to track. The whole interface was great being able to add links for hotels, gift ideas etc was simple and user friendly. Lots of guests commented on the website and loved the invites and updates. Overall wedding package although a budget tracker would have been nice to make it complete for me.

16 September 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for the glowing review! We're thrilled to hear that our invitation system and the ability to add links for hotels and gift ideas made your wedding planning easier. It's wonderful to know that your guests loved the website and updates. Regarding your suggestion for a budget tracker, we're pleased to let you know that this feature is on its way. We truly appreciate your feedback and are always here to make your wedding planning process as smooth as possible. Happy wedding planning! 🎉

Rated 5 out of 5 stars

Could not have been easier!!

As someone who did not spend their childhood making binders of what they wanted their wedding day to be, Say I Do was an incredible help to keep us on track for our big day.
The format was easy and we felt like it dressed up our invitations, announcements and even Thank you notes more than we could have expected and for a great price.
The only draw back is that some of our guests had all their notices go into junk mail folders. I understand this is a personal email security setting so cannot be blamed on the website which is why I am giving a full 5 stars but it would be helpful if something can be done to prevent emails from this site going straight to junk mail.

Thanks again for all the help!

6 September 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for the glowing review! We're thrilled to hear that Say I do helped make your wedding planning process smoother and your invitations and announcements more elegant. We understand your concern about some emails ending up in the junk mail. This typically happens due to personal email settings, but we're always looking for ways to make our service better. e're grateful for your feedback and incredibly excited to have been a part of your big day! 🎉

Rated 5 out of 5 stars

Great wedding website

Great wedding website. It was user friendly and easy to use. I was able to send my invitations out, monitor RSVPs and dietary requirements, plus an announcement reminder a few days before (did this because the original SMS was received several months prior).

23 August 2025
Unprompted review
Say I do logo

Reply from Say I do

The ability to send out invitations, monitor RSVPs, and dietary requirements is something we're really proud of!🎉 It's wonderful to know our platform played a part in making your special day a success. Thanks for choosing us!

Rated 5 out of 5 stars

Easy to use. Makes wedding planning like a piece of cake

This DIY wedding planning website is very easy to use. It provides a seamless platform to help organising your wedding plans, guests list, collection of RSVP, and ultimately building your bespoke wedding website.

6 September 2025
Unprompted review
Say I do logo

Reply from Say I do

We're thrilled to hear that you find our wedding planning platform easy to use, and that you're enjoying the seamless experience of organising your wedding plans, guest list, collecting RSVPs, and building your bespoke wedding website. It's wonderful to be a part of your special journey, and we're always here to make it even more magical! 🎉

Rated 5 out of 5 stars

Easy to create and use

Very easy website to create and send out to guests. Guests liked how easy it was to use and to refer back to as the event got close. Very easy to manage and to be able to send an email out to all guests with any updates was great. Recommend.

30 August 2025
Unprompted review
Say I do logo

Reply from Say I do

Your kind recommendation is the best compliment we could receive! We're so happy we could contribute to making your wedding planning smoother. Thanks again.

Rated 4 out of 5 stars

Say I do makes the whole invite and…

Say I do makes the whole invite and organisation of guests travelling to another country much easier and cheaper than a wedding planner. The only thing we found difficult to navigate was loading photographs up. You have to do it through an external feature, Also I thought the layout of the photographs a little ugly. I would recommend this website saves you hours of organising.

6 September 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your kind review! It seems you are speaking of a photo-sharing app which we do not offer, glad to found that you found our partner app. For the layout, you can customise it in the 'Gallery' section to suit your preference. We truly appreciate your feedback and are constantly working to improve the look and feel of our site. Thanks for recommending us and best wishes for your special day! 🎉

Rated 5 out of 5 stars

The best platform for any bride planning their big day…

The best platform for assisting with your wedding planning process and for sharing important event information with your guests via the custom wedding website capabilities. This platform was so easy to use with beautiful website templates. For easy RSVP guest tracking and dietaries the one time payment option of $150 was so entirely worth it! I loved this platform and the ability to have my own wedding website gave the professional and sophisticated edge to my wedding.

6 September 2025
Unprompted review
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Reply from Say I do

We're over the moon to hear how much you enjoyed using our platform to plan your wedding and communicate with your guests. 😊 It's fantastic to know that you found our website templates beautiful and our RSVP tracking helpful - that's exactly what we're here for! We strive to give every wedding that professional and sophisticated edge, and it's great to hear that we hit the mark for you. Thanks again for your kind words and best wishes for your married life!

Rated 5 out of 5 stars

This was an invaluable tool in…

This was an invaluable tool in preparing for our wedding. Very easy to use and made sure we included every guest!

30 August 2025
Unprompted review
Say I do logo

Reply from Say I do

It's great to know that you found it easy to use and that it aided in ensuring all of your guests were included. We're here to make wedding planning as smooth as possible. Thanks for letting us be a part of your special journey! 💍

Rated 5 out of 5 stars

Excellent experience to organise my…

Excellent experience to organise my wedding with say I do. I truly recommend it.

23 August 2025
Unprompted review
Say I do logo

Reply from Say I do

We're absolutely thrilled to hear that you had an excellent experience organizing your wedding with us. We love being a part of your special day and helping you make it as stress-free as possible. Your positive feedback truly made our day! 😊

Rated 4 out of 5 stars

A fantastic website to use to keep…

A fantastic website to use to keep everything in one place & easy to use for the planning & communications.
Some of the areas are still a little clunky to use & the templates could have the ability to move things around a little better but overall Say I Do made things easy for organising.

31 August 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your positive review! We constantly work on making our platform user-friendly, and your feedback about certain areas being a little clunky is certainly helpful. We appreciate your feedback and hope your wedding planning continues to be smooth with Say I do! 🎉

Rated 1 out of 5 stars

Made more problems than it fixed

From the outside, this site seems great, but it has a huge downside which makes all its perks rendered useless.

If a guest has rsvp’d they would have to resubmit their form to recheck the information relevant to them after a period of inactivity. This has lead to us being inundated with messages weeks before our wedding of all the information they should have been able to find on our website but couldn’t because they didn’t want to team resubmitting their information.

4 September 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for taking the time to share your experience, we’re truly sorry to hear about the frustration this caused you and your guests.

It looks as though your wedding website was set up with private events, which means parts of the schedule are only visible to guests who were invited to those events. To keep this secure, our system uses cookies to identify each guest after they RSVP. If someone clears their cookies or switches browsers, we can’t recognise them automatically, which is why they may have gone back to RSVP.

Just to clarify, once a guest has RSVP’d, they don’t need to RSVP again on the same browser. They’ll also receive an email confirmation with all of their event details at the time of RSVP. In addition, you have the option to send a follow-up email closer to your wedding with their personalised schedule, so guests don’t need to log back in at all.

We really appreciate your feedback, as it helps us improve the way we explain these features to couples up front. Please feel free to reach out to us at help@sayi.do so we can review your account directly and make sure everything is working smoothly for your guests.

Wishing you all the best for your wedding day!

Rated 4 out of 5 stars

We loved using say i do for our wedding…

We loved using say i do for our wedding planning! It was a really useful and we would 100% recommend it to other couples!

We’ve given it 4 stars because we feel there is room for improvement still! I feel like an app would be a great development for ease of use. Using on your phones web browser was always the easiest. I also feel like in some areas it’s a little clunky. Generally though this is a great tool and we’d definitely choose to use it again if we were to do our wedding again!

4 September 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your glowing review! We're delighted to hear that you found Say I do useful for your wedding planning. Your excitement is contagious! 😊

We're always looking for ways to improve and we appreciate your suggestion about developing an app for a smoother mobile experience.

As for the areas you found a bit clunky, we'd love to hear more so we can make the necessary improvements, you can email us at help@sayi.do. Our aim is to make the process as smooth as possible for our users. We're glad to hear that you'd choose us again for your wedding planning needs.

Rated 5 out of 5 stars

Loved how we could personalized our own websit.

We really enjoyed using the website, was a very useful tool to track attending guest and their meal choices. Our guest really like how friendly and inviting it was. We like how easy it was to personalize our website, from our dinner menu, sharing bar menu and picture gallery.

A nice feature would be if guest could upload pictures to the gallery on wedding day to share their memories to bride and groom. We purchased a separate site (wedding studio) which became an additional cost.

Overall we got our money worth!

23 August 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your glowing review! We're thrilled that you found our website user-friendly and effective for tracking your guest attendance and meal preferences. We love to hear that you and your guests found the website inviting and easy to personalise.

We totally understand the desire to have a feature where guests can upload their own photos from the wedding day. We have passed it on to the team to look at.

So glad to hear you feel you got your money's worth! 💍🎉

Rated 4 out of 5 stars

Highly recommend


This website was an invaluable tool for planning and managing our wedding. We paid for the best package and it was worth the spend, there were no additional costs. From tracking the guest list to creating table layouts, managing RSVPs, and even designing announcement and thank-you cards, and a beautiful website, everything was made so much easier. The customer service team was also very responsive and helpful, even across different time zones. The only reason I’ve rated it 4 stars instead of 5 is that the site can feel a little clunky at times, and I occasionally had to redo things. I highly recommend.

22 August 2025
Unprompted review
Say I do logo

Reply from Say I do

Thank you for your enthusiastic review! It's thrilling to know that you found our app invaluable for planning your wedding and that our customer service team was able to assist you promptly, even across different time zones. We're always working to improve user experience, so your feedback about the site feeling a little clunky is very much appreciated. Thanks again for the recommendation and we're so happy we could be a part of making your special day easier to plan! 🎉

Rated 5 out of 5 stars

We used SayI.Do to create a wedding…

We used SayI.Do to create a wedding website and to collect our RSVPs. The website was really easy to use all the way through the process and made the wedding admin a lot less stressful!

22 August 2025
Unprompted review
Say I do logo

Reply from Say I do

It's fantastic knowing that we could contribute to your special day by simplifying the process for you. We can't help but share your excitement! 😊 We're here to assist if you need anything else. Happy wedding planning!

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