The Bike Doctor - Hornchurch  

As a first time user of The Bike Doctor - Hornchurch I was very impressed. Michael was friendly and clearly knows his stuff. He gave me a range of options and a recommendation for the part I needed allowing me to then choose to fit my budget. He kept me updated and charged a fair price for his labour. Drop off and pick up is nice and easy without the usual parking restrictions you find near shops. Overall I’m glad I gave him a try and can safely say that I’m now a loyal customer and will be returning for all my future bike needs.

Exceptional service and going out of hes way to ensure my bike was rideable before the christmas break.

Thanks for the service on my bike. The gears now change as good as new.

Great service, sound advice, soild job!

Easy to arrange. Gave my bike a full service, was very helpful, identified possible future issues and gave advice. Thanks

I had quite a few problems with my bike and Michael was able to fix everything within a day. He is very pleasant to deal with. Overall great service - highly recommend.

I got my road bike serviced on the 23rd August 2021. He done an excellent job. My bike had a few problems but now it feels like new. He is a very honest and truthful person. I'm not going anywhere else to service my bike.

Swift, efficient, friendly service, coupled with high-quality, freely-given advice. It is a pleasure to deal with someone who understands from experience the needs of the customer, and who takes pride in being conscientious.

Booked my bike in for a service with Mike as I had the Bolton Ironman in 2 weeks time. Service was excellent, gave me peace of mind I wasn't going to have a mechanical on the big day. Mike also resolved an intermittent brake disc rub issue which had been driving me mad for the past year. 100% recommend.

Very pleased with the service provided by Michael from initial contact to bike collection

Friendly, simple and cost comparitive bike service. Will use again and have no hesitations recommending.

Very friendly, oozing with advice and carried out a fantastic service on the bike I hadnt touched for 10+ years

Excellent service, bike is running smoothly
Outstanding quality of work at a great price,
Definitely recommended regardless of the problem, big or small

Michael went above and beyond, explaining processes and any queries, I may have had at the time.

100% recommended – I will not hesitate to use again for a future service, repairs or a bike fit.

Easy to book appointment, quick thorough and efficient service done for my bike sorting out some minor gear issues. Nice touches included like realigning handlebar grip.

Michael has done an amazing job on servicing my bike and I can see a real difference in the ride.

I am happy to recommend him.

I am so happy that I found Michael. He is a genuine, honest and kind person. He pays attention to small details and he does know his job very well, I’m so happy with the work Michael has done for me. I will always come back and highly recommend him. Thank you so much!

Very pleased with the service, booked in quickly and easily with good communication.

I took my bike to replace the bottom bracket to a ceramic one and advised me that there isn't much difference based on his experience. With that adviced it saved me from installing the ceramic BB and just return it. Always gives an honest opinion

Also took my bike for the basic service and was advised that the bike was still in good condition.

Will take my bike again and recommend friends to bring their bikes to him.

Cheers

Ken

Booked two bikes in with Bike Dr a week ago. Dropped them off at 9.30 am, a quick chat with Mike about what we needed, collected at 5 pm same day. Superb personalised service. 5* to Mike.

Great service from Michael. Good communication, reliable, efficient and knowledgeable. Would highly recommend.