SBS UK Hair & Beauty Reviews 112

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered my favourite hair product from SBS for the first time, it arrived well packaged even individually wrapped in tissue paper in the box. Great company & service will use again.

Rated 5 out of 5 stars

I discovered SBS from browsing ebay but found it was cheaper to buy direct from their website - especially if buying multiple items. Delivery was quick and items were perfect new/sealed condition.

Rated 5 out of 5 stars

My very first experience of dealing with this company. A first class service. Excellent customer service. Will most certainly use them again, and recommend them to my friends. Thank you SBS , you save... See more

Rated 5 out of 5 stars

Very satisfied. It's always difficult to know whether to trust an online shop for the first time, but this company delivered promptly without any issues.

Company details

  1. Health and beauty shop

Written by the company

Online retailer since 1995 providing hair, body and beauty care including niche brands such as Parker Safety Razors, Marvis ToothPaste, Kappers KIS, Men-u hair care, Proraso Shaving products, L'Anza hair products as well as a full range of mens and ladies designer fragrances.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Came on time

Came on time, as ordered with a few tiny samples to sweeten things. No grounds to mark down. Thank you.

12 May 2023
Rated 1 out of 5 stars

Reply to your last Emai! Would not use this company again!

Ref to your last email, if you LOOK CLOSER, I told you i tried to email you few times or more after my order to Cancel it, you did not reply because you knew it was going to be sent and done nothing about!!! As regards to your issue with PayPal I was advised by them to just not accept it, you also mentioned it could take up to 3 be weeks to get a refund by Royal Mail!! I've sent parcels back to China and refunded in 7 days, you just ignored my emails until it could no longer be stopped!! That's what you did!! Now if you can not take criticism as well as the good it's time to get out Mr attitude! End of!!!!!
Have a lovely day,,😉 Andy Houlston!

25 April 2023
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery on a Lanza shampoo set. Also received a nice little free gift of a Lanza hair mask. Will definitely purchase from again. Thank you 😊

24 September 2022
Rated 1 out of 5 stars

Ordered over a week ago and still not…

Ordered over a week ago and still not arrived. ‘Tracked delivery’ and Royal Mail site just says we haven’t attempted delivery yet? Has it actually been posted?

1 October 2022
SBS UK Hair & Beauty logo

Reply from SBS UK Hair & Beauty

We can confirm your order was received on Sat 24th Sept and dispatched on Mon 26th Sept as we do not have a collection on the weekend. As you selected our standard delivery service “Royal Mail 48”, your order was due to be delivered from Weds 28th Sept onwards however due to the Royal Mail industrial action this week, it would appear your parcel has been delayed in being delivered and apologies for this inconvenience caused by the Royal Mail.

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