An installment payment option that lets us spread out the cost of purchases without straining our budget—and at no extra cost. I’m a huge fan. It’s really helpful during times of financial strain.
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See what reviewers are saying
I've been using Scalapay for a while now and just completed my last installment for this month without any issues. The whole process is super simple, transparent, and quick. Having the option to split... See more
Excellent service! Scalapay makes online shopping easy, flexible, and stress-free. The payment process is clear and straightforward, and the app is very user-friendly. Highly recommended!
I absolutely love using Scalapay. It’s super easy, flexible, and lets me pay in 3 or 4 parts without any stress. They’re partnered with so many great stores—most of them are already my favorites—which... See more
Company details
About Scalapay
Written by the company
Scalapay is an innovative payment service allowing consumers to pay for their purchases in 3 instalments, without interests: the first at the time of ordering, the second after one month and the third after two months.
Scalapay is available on more than 3,000 brand partner websites and in more than 4,000 physical shops. Its partners include names such as Kiko, Twinset, Douglas, Shein, Alpitour and Stroili, as well as fashion, beauty, home and travel companies in 9 countries (Italy, France, Spain, Germany, Portugal, Austria, Belgium, the Netherlands and Finland).
How does it work?
Online, the customer can select the payment option at the time of purchase, register and proceed to enter their credit, debit or prepaid card details. The balance will automatically be divided into three instalments, the first immediately, the second and third one month apart. Choosing to pay through Scalapay has no cost, in terms of interest or commission, for the end customer.
In-store, the customer registers on the Scalapay website, selects the retailer where they want to buy and how much they want to spend. The Scalapay system generates a barcode which, when presented at the checkout, will be scanned to complete the transaction.
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Contact info
Italy
- scalapay.com
4.8
Excellent
141k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Really good experience,
1 August 2026
Unprompted review
☝🏼 …………………..
1 August 2026
Unprompted review
Super!!!!!
1 August 2026
Unprompted review
Scalapay is the best because it helps…
Scalapay is the best because it helps me a lot. It is because the flexibility in payments. Thanks a lot, Scalapay !
31 July 2026
Unprompted review
no customer service. Luna chat bot of them is fake
If something goes wring there is no customer service center to help you out. there is a fake chat icon on their app but it is just fake and when you click on it, there are only bunch of a&q. there is thing thing called lunca which they claim it will be activated only through web which is not true. I tried to send them emails but no response. worst experience ever.
27 July 2026
Unprompted review
Reply from Scalapay
Hello, unfortunately we’re unable to find you in our systems. To assist you in the best possible way, we kindly ask you to contact our support team at support@scalapay.com, also mentioning that you left a review on Trustpilot. We’ll be happy to look into this together with you.
We look forward to your message and wish you a great day,
the Scalapay team
Everything is great.I feel very…
Everything is great.I feel very comfortable buying in Scalapay.😊
30 July 2026
Unprompted review
This app is so good easy to use and…
This app is so good easy to use and reliable for me I enjoy shopping with it
30 July 2026
Unprompted review
Payment limits decresed after inactivity
I bought several items through Scalapay, paying several thousand euros. I find it unfair and quite ridiculous that after a period of inactivity, the spending limit granted to me was drastically reduced. I have sufficient funds for small purchases, so because of your decision, Scalapay has become completely useless to me.
1 July 2026
Unprompted review
Reply from Scalapay
Hello, we are truly sorry that the change to your purchasing power may have caused you some difficulties.
The purchasing power is an estimate of the amount you can spend with Scalapay.
It is calculated automatically and in real time, taking into account various factors such as the store where you are shopping, the payment method, and the order amount.
For more information, please visit the dedicated page https://help.scalapay.com/en/articles/217377-how-much-can-i-spend-with-scalapay.
Kind regards.
Scalapay gives me really good options…
Scalapay gives me really good options without having to have a credit card with my bank and also discounts in shops they have in their app! Great deal
29 July 2026
Unprompted review
Super un bon application j'apprécie…
Super un bon application j'apprécie beaucoup très efficace
17 July 2026
Unprompted review
This would be my first time on SCALPAY
This would be my first time on SCALPAY, and would like to add here is that many of you must not have paid attention but unfortunately the actual price changes after you finish the last step of Payment, as i booked 2 flight tickets and i was on particular website of Lastminute via scalpay and the rate was around 281€ and final step it showed me 361,24€ and the second was around 401€ and after finishing the payment it automatically changed to 438,59, which is very strange and not at all acceptable. Would rather choose KLARNA
28 July 2026
Unprompted review
Reply from Scalapay
Hello, unfortunately we’re unable to find you in our systems. To assist you in the best possible way, we kindly ask you to contact our support team at support@scalapay.com, also mentioning that you left a review on Trustpilot. We’ll be happy to look into this together with you.
We look forward to your message and wish you a great day,
the Scalapay team
Good
It’s one of the best payment apps I’ve used, and I’m very happy with it. I would definitely recommend it to others.
28 July 2026
Unprompted review
It is very confortable
It is very confortable. It is the way to buy more for less,
28 July 2026
Unprompted review
Super useful!
User friendly, lots of stores to shop in, and very reliable 🥰
27 July 2026
Unprompted review
It's very easy to use and very secure…
It's very easy to use and very secure as well!
27 July 2026
Unprompted review
Easy payments and everything is very…
Easy payments and everything is very simple
26 July 2026
Unprompted review
Nice app and i enjoy shopping with…
Nice app and i enjoy shopping with Scalapay because it gives an option to pay four times in four months…
Keep it up
Team Scalapay
Charley
Milan Italy
25 July 2026
Unprompted review
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