Excellent friendly service quality detailed products at reasonable prices. I’ve been a member of their club and purchasing their products for a very long time can’t fault them the whole team has been... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received an email offering me discount as it was my birthday. I ordered a few items and they arrived, well packed and in good time. I was most impressed with the small building kit “Jack’s Hut”. The... See more
Company replied
Well scale model scenery products are great!??, my whole layout has been supplied by them, my only criticism would be turn around time for deliveries!? Mind you saying that ordering a locomotive 2 yea... See more
Company replied
My hubby has just started building himself a model railway. After going on the site ordering bits for him, I got carried away and thought I can have a go at this. I'm hooked have brought loads of hou... See more
Company replied
Company details
- #13 of 49 best companies in Model shop
- #2 of 13 best companies in Model Train Shop
- #4 of 8 best companies in Scale model club
Written by the company
Scale Model Scenery Limited is a family run business, based in Cornwall UK, supplying high quality, pre-printed & laser cut card and paper kits, textures and accessories to model railway and scale modelling enthusiasts all over the world. Their work is inspired by the world around us, with attention to detail being one of our highest values. These kits use photo-realistic textures throughout to ensure that once assembled, the finished model will look as close to the real thing as it possibly can. Their goal is to bring you a "realistically better" product to enhance your modelling experience.
Contact info
Unit 26, Tresillian Business Park, TR2 4HF, Truro, United Kingdom
- scalemodelscenery.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wanted to find a good timber load for a…
Wanted to find a good timber load for a truck diorama I’m making of my late dad’s old workplace and scale model scenery popped up first. Delighted with the item and will probably be ordering more soon. Very prompt delivery to Ireland too.
28 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hello, thank you for your support, enjoy your items and happy modelling!
A trustworthy exceellent supplier
A trustworthy, friendly company that provides excellent quality products.
27 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Anthony, many thanks for taking the time to write your review, we really appreciate it! Enjoy your items and happy modelling.
Excellent company to deal with and superb products
Excellent company to deal with. Superb products relating to model railways and dioramas which look so realistic.
Great service too and lots of advice and tutorials on the website.
Have recently purchased a 00 gauge water tower kit and a 1960s garage kit which will go really well with other purchases from Scale Model Scenery.
25 July 2026
Unprompted review
Great telephone comms
Great telephone comms. Good packaging. Prompt dispatch
22 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hello, thank you for your support, enjoy your items and happy modelling!
Great service excellent response when I…
Great service excellent response when I made a big error on an order. Order was corrected and a refund issued all in 24 hours.
On top of all that a weekly news letter with great tips and inspiration.
17 July 2026
Unprompted review
As always with SMS Ltd great service…
As always with SMS Ltd great service and super products.
23 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi David, many thanks for taking the time to write your review, we really appreciate it! Enjoy your items and happy modelling.
The products are extremely well made.
The products are extremely well made to very fine tolerances with a very wide range to choose from.
20 July 2026
Unprompted review
Quick and accurate fulfilment
Quick and accurate fulfilment of my order. Scale Model Scenery have a great selection to choose from which made it easy to find exactly what I wanted.
21 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Karen, thank you for your support, enjoy your items and happy modelling!
Wonderful firm
I always have excellent service, wonderful products, very reasonable prices, quick dispatch, easy to use website and wonderful customer service. 10 out of 10 every time.
23 July 2026
Unprompted review
Needed a background for my Bus layout
Needed a background for my Bus layout. Found this on line. Very pleased with the quality and has given my layout a much better appearance. This product was delivered in a strong tube, so was in excellent condition when I received it.
20 July 2026
Unprompted review
Excellent product
Easy to order and delivered within timeframe. Excellent product exactly what I needed.
20 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Colin, many thanks for taking the time to write your review, we really appreciate it! Enjoy your items and happy modelling.
Excellent all round!
Once again, the delivery of the items ordered was quick (especially, considering the problems we've had lately with the Post Office deliveries), and the quality of the items (for my O Gauge layout) is excellent. I would recommend this company very highly!
(My wife kept the parcel for my Birthday on Sunday!)
19 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Michael, thank you very much for your kind feedback, we really appreciate it! We hope you had a great birthday and enjoyed your items... happy modelling!
Well informed website
Reasonably easy to order. Clear description of products you are viewing. Quick delivery, easy checkout. Good products.
12 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Adrian, many thanks for taking the time to write your review, we really appreciate it! Enjoy your items and happy modelling.
Good product
Good product, reasonable price. Cost of postage questionable.
18 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Pam, we have limitations regarding postage fees. The tracked option is one flat rate, unfortunately, but it does mean both the customer and our company are compensated if the item gets lost. We hope it doesn't put you off shopping with us again. Enjoy your items and happy modelling.
Ordered and arrived within a couple of…
Ordered and arrived within a couple of days.
17 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hello, thank you for your support, enjoy your items and happy modelling!
A first class product .
A first class product and a quick and efficient service. highly recommended, thank you.
10 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Geoff, thank you very much for your custom, we really appreciate it! Enjoy your items and happy modelling!
Good product
Good product, easy to order at a decent price and dispatched promptly.
15 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Phil, many thanks for taking the time to write your review, we really appreciate it! Enjoy your items and happy modelling.
As usual quality products for all…
As usual quality products for all scales, experience and diversity of modelers well made ,well packaged and promptly sent.
22 June 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Trevor, many thanks for your ongoing support over the years, enjoy making your items and happy modelling!
Great service qouilty product would…
Great service qouilty product would recommend and use again 👍
14 July 2026
Unprompted review
Reply from Scale Model Scenery Ltd
Hi Peter, thank you for your support, enjoy your items and happy modelling!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.