I ordered some clothes almost 2 weeks ago and my order was separated into two deliveries. One of them came in time, but the second package is missing. The delivery status doesn’t change. I tried to... See more
Company replied
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See what reviewers are saying
I've reviewed my rating. from 1 to 4 only because I've got my items and they are very good. Bougth 2 shirts on August 9, didn't receive any updatge for 15 days. stated delivery date from 2 t... See more
Company replied
The confirmation email didn’t come through when I placed my order, and although it took some days to get an answer, once they responded they were really kind and fast. Also the order came in a perfect... See more
Company replied
Ordered a skisjacket for my skiing holiday in the dutch online store (T12P1754) on 03-01-2025. Yet to receive a track and trace, so probably not going to have my skijacket before my holiday. Tried... See more
Company replied
Company details
Written by the company
Scalpers es una marca de moda que nace con el objetivo de ofrecer colecciones de calidad, con diseño actual y atención al detalle. Desde nuestros inicios en 2007, hemos evolucionado desde ser una marca de moda masculina hasta convertirnos en una marca global con líneas para hombre, mujer, niño y niña. Nuestro enfoque combina estilo, funcionalidad y una estética cuidada. Apostamos por prendas de calidad y con personalidad, que se adaptan al ritmo de vida de nuestros clientes. Contamos con presencia física en múltiples países y una web pensada para ofrecer una experiencia de compra ágil, cómoda y segura. La identidad de Scalpers se refleja en cada detalle, desde nuestras colecciones hasta nuestra comunicación. En Scalpers ponemos al cliente en el centro de todo lo que hacemos, ofreciendo productos duraderos, atención personalizada y una experiencia de compra óptima tanto en tiendas físicas como online.
Contact info
Calle Isaac Newton, núm. 4. Sexta planta , 41092, Sevilla, Spain
- +34 955440707
- hola@scalperscompany.com
- scalperscompany.com
3.7
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Be very careful if ordering from UK
I really like the clothing and have purchased items in store whilst In Spain, so thought I’d order online through Scalpers UK, big mistake, the return costs are extortionate and you even get charged import fees, basically £40 to return something, other Spanish companies charge nothing like this!
11 May 2023
Unprompted review
Not recommended
24.02.23 Scalpers replies 3 months later, you call me by a different name,... a bit doggy!
24.11.2022I have already been waiting for 13 days and there is still no delivery date. There is no customer service, making up incoherent excuses, blaming its own providers, ... Really awful experience
24 November 2022
Unprompted review
Reply from SCALPERS
Hello Miguel Angel! you can contact us at hola@scalperscompany.com and we will solve your problem.
Thank you very much.
It says 24 to 48 hours delivery
It says 24 to 48 hours delivery. But after one week still nothing
Impossible to get in contact with them. Never answer mails and on phone even more Impossible.
Very bad service!!!
13 July 2022
Unprompted review
Hole in shirt after 2 washes
Customer service in their store in Miramar Fuengirola is very nice, super friendly staff! But the clothes are very poor quality for the price. I have a shirt I washed twice and there's already a big hole in it. Thought it was a great company but was very mistaken.
15 January 2021
Unprompted review
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