ScandinavianRest Reviews 1,757

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

STILL NO REFUND — packages confirmed received on April 14th I exercised my legal right of withdrawal in March. I sent the return packages back. DAO (the shipping carrier) has officially... See more

Company replied

Rated 1 out of 5 stars

No delivery and no communication whatsoever. After more than two months of waiting for my order, with a lack of updates and status information, and only a single notice of delay after I contacted them... See more

Company replied

Rated 1 out of 5 stars

I have sent them numerous emails regarding an issue and their website promises responses within 24 hours or soon thereafter, but no reply has been received to any of them. I sent a mail on the 16th of... See more

Company replied

Rated 5 out of 5 stars

He wakes up refreshed and full of energy now! ScandinavianRest offers a beautifully designed product that looks as good as it feels. Shipping was fast, and we were able to track the package every step... See more

Company details

  1. Sleep Clinic

Written by the company

ScandinavianRest er en webshop med dansk lager, som sælger specialdesignede tyngdedyner, hvis formål er at forbedre din søvn og mindske uro, så du kan opnå mere energi og overskud i hverdagen.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I try to buy Woven Weighted Blanket…

I try to buy Woven Weighted Blanket from scandinavianrest.eu. First time I tried to contact them through info.scandinavianrest.eu but there where no answer buck. Second time I contact them through info.scandinavianrest.dk after few emails with ai and one scripted answer they stop to respond. I suggest to doesn't buy from them because it's waste of time.

15 February 2025
Unprompted review
ScandinavianRest logo

Reply from ScandinavianRest

Dear Lukasz,

We sincerely apologize for the experience you’ve had while trying to reach us. Customer satisfaction is our top priority, and we regret that we fell short in this instance.

We appreciate your feedback and would love the opportunity to make things right.

Thank you for bringing this to our attention—we are always working to improve our service.

Rated 3 out of 5 stars

My cat is obsessed with this blanket

My cat is obsessed with this blanket. Every time I try to use it, she curls up on my lap and falls asleep first!

28 January 2025
Unprompted review
ScandinavianRest logo

Reply from ScandinavianRest

Dear Henry,

Thank you so much for your valuable feedback! We're thrilled to know that you're satisfied with our products and service.

Rated 1 out of 5 stars

Not delivered. No response from customer service.

I posted a review stating they did not deliver my order, because that’s what happened. Even after sending multiple messages for the customer support, they only replied to me after I posted the review. I replied their email saying I understand inconveniences can happen and deliveries can be delayed eventually, that’s no problem, but if they could inform me when my order will be delivered. Once again, complete silence. It’s been a month, I don’t have my money back, either my product.

7 January 2025
Unprompted review
ScandinavianRest logo

Reply from ScandinavianRest

Hello Jessica,

Sorry for the inconvenience, We're reaching out to you via email to resolve this promptly.

Rated 5 out of 5 stars

This is hands down the best sleep…

This is hands down the best sleep investment I've ever made. ScandinavianRest's blanket is soothing, and the results are noticeable in just a few days

4 January 2025
ScandinavianRest logo

Reply from ScandinavianRest

Dear Luca,

Thank you so much for your valuable feedback! We're thrilled to know that you're satisfied with our products and service.

Rated 1 out of 5 stars

Fake

Don't by from them.
They do not reply on email.
They will send return label.
it is a cheats site.
the adresse is for Føtex in DK

11 November 2024
Unprompted review
ScandinavianRest logo

Reply from ScandinavianRest

Dear Christian,

We sincerely regret any inconvenience caused. However, we do not intend to provide a bad experience. We request you to share your email ID here or write us at info@scandinavianrest.dk. We will resolve your issue at the earliest.

Best Regards,
Team ScandinavianRest

Best Regards,
Team ScandinavianRest

Rated 1 out of 5 stars

This shop is for sure a scam

This shop is for sure a scam. Stay away.
If you check the two addresses they have listed (here on TrustPilot and on their website) you can see that there is no ScandinavianRest business at either of them. One is a private house and the other is a FOTEX in Copenhagen. They don't have any certification on their website of being a registered shop anywhere.

15 November 2024
Unprompted review
ScandinavianRest logo

Reply from ScandinavianRest

Dear Mara,

We are sorry for the inconvenience. However, we could not recognize you by your name as mentioned here. We would request you to share your contact details and write us at info@scandinavianrest.dk.

We would like to clarify that we are a registered business and are committed to making only truthful and accurate claims.

For more details, please reach us at info@scandinavianrest.dk.

Best Regards,
Team ScandinavianRest

Rated 1 out of 5 stars

Do not buy from this shop, it’s not a Danish shop anymore

I bought 2 blankets, ordered on the 7th of October and got delivery first the 18th of October.
In between that time I tried many times (wrote at least 10 chats/mails) to contact the support team to cancel my order as it was a gift and I had to buy something else instead due to the long delivery.
It is not possible to get in touch with their support, there is no phone number and you only get answer from an ai robot saying they are sorry for the late delivery and that a person from customer support will contact me. I never got in touch with any real person and after investigating also found out that this company was sold to a company in Dubai earlier this year.
After reading the reviews here I do not dare to return the blankets as it is unclear if ever will get a refund anyway.
Also even if it is in DKK you will be charged by your bank for a foreign transfer when you pay with you card, as the company is not Danish even though pretending to be.
So do yourself a service, buy your blanket from somewhere else.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

He wakes up refreshed and full of…

He wakes up refreshed and full of energy now! ScandinavianRest offers a beautifully designed product that looks as good as it feels. Shipping was fast, and we were able to track the package every step of the way.

8 September 2024
Unprompted review
Rated 3 out of 5 stars

Very good service!!

They share information content and helpful sleep tips on their social media channels.

1 August 2024
Unprompted review
ScandinavianRest logo

Reply from ScandinavianRest

Dear Lewis

Thanks for the kind words. We would love to know what it would take to change that to a 5-star positive review :)

Wishing you a great day.

Cheers,
Julie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look