Scarlet Ocean Reviews 

206
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered four necklaces, each arrived in a beautiful box. Delivery was quick and the items arrived well packaged. I would definitely use this site again and I'm so glad I found it. Would highly recom... See more

Company replied

Rated 5 out of 5 stars

Quick easy ordering. Fast delivery and beautifully packaged. Jewelry is so stunning, better than the photos. For the price an ideal gift or treat for yourself. I'm over the moon with my order and will... See more

Company replied

Rated 5 out of 5 stars

I purchased a necklace and earrings from Scarlet Ocean as a Christmas gift for a family member and friend. Both were absolutely loved, so much so that my friend went on to create two more orders from... See more

Company replied

Rated 5 out of 5 stars

Beautiful jewellery, arrived on time and packaged perfectly. Would definitely recommend anyone to buy this Beautiful jewellery, I am so pleased with how well it,s made and how easy it is to order and... See more

Company replied

Company details

  1. Jeweller

Written by the company

Born out of a love for stylish yet affordable everyday jewellery, Scarlet Ocean embodies self-expression and style in the finest details. Behind our brand lies a passion for beautiful and affordable jewellery, created to elevate the ordinary. Our curated collection of demi fine jewellery draws inspiration from the latest designs, vintage finds and timeless styles. Our collections feature on-trend items crafted from 925 Sterling silver and other metals, as well as unique gold and rose gold plated designs, bringing together a collection of wearable and high quality styles. Create your own ring stack with our stylish selection of stacking rings or make a must-have neck mess with our range of trendy layering necklaces.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.6

All reviews

(206)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely necklace

Lovely necklace, amazing price, highly recommend. Looking to see what I can buy next.

6 April 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Sarah,

Your recommendation of Scarlet Ocean is greatly appreciated.

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Stunning

Quick easy ordering. Fast delivery and beautifully packaged. Jewelry is so stunning, better than the photos. For the price an ideal gift or treat for yourself. I'm over the moon with my order and will be ordering again xx

2 April 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning Nichola,

Thank you once again for shopping with Scarlet Ocean.

Your 5* review is greatly appreciated and a pleasure to read.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Lovely piece of jewellery

Lovely piece of jewellery, impressed, thank you x

2 April 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good morning Sharron,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Very good service from Scarlet Ocean

Very good service from Scarlet Ocean. No hassle ordering, super quick delivery, products received are great and a high quality. I even went straight back to the website to order more.

31 March 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Jessica,

Thank you once again for shopping with Scarlet Ocean.

Your amazing feedback is a pleasure to read and greatly appreciated by the whole team.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Beautiful pendant

Beautiful pendant. Bought as a gift and the recipient was very pleased.

30 March 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Norma,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Super fast delivery beautiful quality…

Super fast delivery beautiful quality and loved the presentation
Will certainly order again

Thank you
Chriss Rollins

30 March 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Christine,

Thank you for taking the time to leave your wonderful feedback.

Kind regards,

Scarlet Ocean

Rated 1 out of 5 stars

Poor quality jewellery

3 items in my order arrived damaged, and I found the overall quality of all the jewellery to be poor.

3 March 2022
Unprompted review
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Laura,

Thank you for taking the time to provide feedback.

Please accept my apologies for the order arriving damaged and for any inconvenience this may have caused as all orders are quality checked prior to being packaged and shipped.

Your comments are greatly appreciated and I have reached out directly for further information on your order to assist with feeding back to help improve our overall service.

If you should have any further queries or wish to discuss this matter further please do not hesitate to contact us free on 0800 97 88 111, e-mail us at mail@scarletocean.com or alternatively use our live chat service Monday to Friday from 9 am to 5 pm (GMT).

Kind regards,

David Whitfield
Customer Service Manager

Rated 5 out of 5 stars

Excellent quality

Excellent quality, fast service very happy with my purchase.

21 February 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Sharon,

Thank you for taking the time to leave your amazing 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Most beautiful earings I own

Most beautiful earings I own. I get compliments on them all the time and the price was excellent and delivery fast. Will definitely use Scarlet Ocean again.

20 February 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Grace,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 4 out of 5 stars

Fabulous company

Scarlet ocean is my new go to jewellery online company. Their prices are very competitive and the jewellery is gorgeous. One small criticism is the time it took for delivery. It could have been quicker but will definitely use them again.

20 February 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon,

Thank you once again for shopping with Scarlet Ocean.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Impressed

Super happy order came quickly great value and quality!

18 February 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Ruby,

Thank you once again for shopping with Scarlet ocean.

Your kind words are a pleasure to read and greatly appreciated.

Kind regards,

Scarlet Ocean

Rated 3 out of 5 stars

The advertisement was deceptive

The advertisement was deceptive, the picture appeared to enlarge the actual size, I was disappointed when it arrived, it was much smaller than expected.

17 February 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Sue,

Thank you for taking the time to provide feedback.

I am sorry to hear the jewellery was smaller than expected as we provide all dimensions and weights within the 'Item Details' section on the website.

We understand how our customers wish to see and feel the jewellery before making a final decision which is why we offer a 30-day money-back guarantee from the day of delivery.

If you should have any further queries or wish to discuss further please do not hesitate to contact us free on 0800 97 88 111, e-mail us at mail@scarletocean.com, or alternatively use our live chat service Monday to Friday from 9 am to 5 pm (GMT).

Kind regards,

David Whitfield
Customer Service Manager

Rated 5 out of 5 stars

Fantastic product and super fast…

Fantastic product and super fast delivery.

17 February 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Emma,

Thank you for taking the time to leave your 5* review.

Kind regards,

Scarlet Ocean

Rated 5 out of 5 stars

Rings on her fingers

I ordered a ring for my daughter, it arrived quickly and was just as ordered and now sits proudly amongst other rings on her fingers.

17 February 2022
Scarlet Ocean logo

Reply from Scarlet Ocean

Good afternoon Mrs. Burden,

Thank you for taking the time to leave your 5* review.

Your kind words are a pleasure to read and greatly appreciated by the whole team.

Kind regards,

Scarlet Ocean

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