I had a great training session with Adam today. Adam took the time to answer all my questions. He is extremely friendly and has impeccable customer service skills. Adam also sent me the recording st... See more
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Luke the customer service officer always goes above and beyond with our requests for website edits. We have certainly pushed the limits of what the host site allows, however; this has never been a... See more
Appreciation, big thanks to Adam Muir, he has done an amazing job to help up with our Schoolzine Heading. It has taken a few goes to get right, but really appreciate Adam's commitment to getting our... See more
Company replied
I find it user friendly, great support and easy to build. Room for improvement: editing tables is hard, and not many features available, for example colours. I would like to be able to move the im... See more
Company details
Written by the company
Schoolzine Bridges the Gap Between Schools and Parents with an array of online solutions. Showcase 'Good News' with digital newsletters, keep your community informed with Email and App notifications, orchestrate your Parent Teacher Meetings with our booking platform, or increase your school's digital presence with a responsive and engaging website.
Contact info
Suite 22, 4558, Maroochydore, Australia
- 1300 795 503
- support@schoolzine.com
- schoolzine.com
Reply from Schoolzine
Thank you for your review! We are pleased to hear that Sydney could be of assistance. If you need further help or have more questions, please don't hesitate to get in touch. Your appreciation means a lot.
Explaining options clearly and…
Explaining options clearly and willingness to answer questions and offer suggestions. Always provide a high level of customer service with a professional, patient and people-first attitude.
12 December 2023
Reply from Schoolzine
Thank you so much for your kind words! We are pleased that the team could help explain the options clearly. If you ever have more questions or want further suggestions, don't hesitate to reach out. We look forward to assisting you again in the future
very helpful and accommodating
very helpful and accommodating. Sorted our issue out very quickly and efficiently.
13 December 2023
Reply from Schoolzine
Thank you for your kind words, Anna! We're delighted to hear that our team was helpful and accommodating. If there's anything else you need assistance with, feel free to reach out. We appreciate your feedback and value your business!
The small job that I requested was done…
The small job that I requested was done very quickly and efficiently. Thanks.
12 December 2023
Reply from Schoolzine
We appreciate your positive feedback, Weetangera Primary School Team! If there's anything more we can help you with, don't hesitate to let us know. Thank you for choosing our service.
Sydney promptly actioned a file upload…
Sydney promptly actioned a file upload and link so was no hassles.
12 December 2023
Reply from Schoolzine
Thank you for your feedback! We're pleased to hear that Sydney promptly handled your file upload, ensuring a hassle-free experience. If you have any more tasks or questions, feel free to reach out. We appreciate your support of our service!
Super speedy response to requests!
Super speedy response to requests!
Can't thank the team enough for the prompt replies and actioning of requests. Very efficient team!!!
11 December 2023
Reply from Schoolzine
Thank you for your kind words! We're thrilled you appreciate our super speedy response to your requests. Our team is committed to helping you achieve your desired outcomes, and we're here to assist whenever you need.
Happy Client
Support staff were very helpful and very quick to solve my problem so that I could continue my work.
11 December 2023
Reply from Schoolzine
We appreciate your positive feedback, Cheryl! We're pleased our support staff could swiftly assist you. If you ever have more questions or need further help, please don't hesitate to reach out. Thank you for choosing our service.
fast and efficient
11 December 2023
Reply from Schoolzine
Thank you for your feedback! We're pleased to hear that you found our service fast and efficient. If you have any questions or if there's anything else we can assist you with, please feel free to reach out.
Training session on use of APP
Easy to follow, clear information given via zoom training session.
5 December 2023
Reply from Schoolzine
Thank you for your feedback on the training session, Renee! We're delighted to hear that the session was easy to follow, and the information provided was clear during the Zoom training. If you have any more questions or if there's anything else you'd like assistance with, please do let us know. We're here to help!
School webpage
Luke O'Hare was able to quickly make adjustments to our school website without any hassle.
4 December 2023
Reply from Schoolzine
Thank you for the positive feedback, Sarah! We're glad to hear that Luke could quickly make adjustments to your school website without any hassle. If there's anything else you need assistance with or if you have further requests, feel free to reach out. We're here to help!
Reply from Schoolzine
Thank you for your positive feedback! We're delighted to hear that you found our assistance quick, courteous, and efficient. It's our goal to provide the best support possible. If you ever need further assistance or have any questions, feel free to reach out. We appreciate your time and trust!
It was good to talk to someone rather…
It was good to talk to someone rather than rely on emails going back and forth but not achieving anything. It was an ongoing issue for a long time.
4 December 2023
Reply from Schoolzine
Thank you for sharing your experience, and we appreciate your positive note about speaking with our team.
We're sorry to hear about the ongoing login issue. We apologize for any frustration caused. Your feedback is crucial to us, and we want to understand where we can improve.
We'll be reaching out to you soon to discuss this further and ensure a resolution.
Thank you for your patience and for helping us improve.
The on call service
17 November 2023
Reply from Schoolzine
Thank you for your feedback about our on-call service. We strive to provide reliable and responsive assistance at all times. If there's anything specific you'd like to share or discuss about your experience, please feel free to provide more details. Your input helps us continually improve our services.
Very prompt and helpful service.
1 December 2023
Reply from Schoolzine
Thank you for your positive feedback! We're pleased to hear that you experienced very prompt and helpful service. Providing assistance when you need it is our priority. If you have any more questions or require further support, please do get in touch.
The response time was great
The response time was great! I emailed late Thursday afternoon and received a response with action taken by Friday morning.
30 November 2023
Reply from Schoolzine
Thank you for sharing your positive experience! We're delighted to hear that our team's response time met your expectations. We understand the importance of prompt assistance, and we're always here to help. If you have any more inquiries or need further support, please don't hesitate to reach out. We appreciate your feedback!
Adam was amazing
Adam was amazing, so helpful and explained everything so I understood.
30 November 2023
Reply from Schoolzine
Thank you for your wonderful feedback, Nicole! We're thrilled to hear that Adam provided you with a high level of assistance and took the time to explain everything thoroughly. If you ever need further help or have additional questions, feel free to reach out.
Reply from Schoolzine
Thank you for your review, we're delighted to hear that Adam provided you with helpful and efficient service! If you ever need assistance again, please don't hesitate to get in touch.
Reply from Schoolzine
Thank you for your positive feedback, Corine! We're pleased to hear that our guidance was clear and that you found our team helpful and kind. If you have any more questions, feel free to reach out!
Always friendly and helpful and quick…
Always friendly and helpful and quick with a response!
10 November 2023
Reply from Schoolzine
Hi Steve, Thank you for your valued feedback! We're delighted to be of assistance and appreciate your positive remarks about our friendly and quick service.
Disappointment with service
I have found that since an update mid-year we have not had the service, reminders or ease of access that we had before the changes.
10 November 2023
Reply from Schoolzine
We sincerely apologize for any disappointment you've experienced with our recent service changes. Your feedback is crucial to us, and we're committed to addressing your concerns promptly. We'll be reaching out to you shortly to gather more information and work towards resolving any issues you've encountered. Thank you for bringing this to our attention, and we will strive to improve your experience.
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