While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great training session with Adam today. Adam took the time to answer all my questions. He is extremely friendly and has impeccable customer service skills. Adam also sent me the recording st... See more

Rated 5 out of 5 stars

Luke the customer service officer always goes above and beyond with our requests for website edits. We have certainly pushed the limits of what the host site allows, however; this has never been a... See more

Rated 5 out of 5 stars

Appreciation, big thanks to Adam Muir, he has done an amazing job to help up with our Schoolzine Heading. It has taken a few goes to get right, but really appreciate Adam's commitment to getting our... See more

Company replied

Rated 4 out of 5 stars

I find it user friendly, great support and easy to build. Room for improvement: editing tables is hard, and not many features available, for example colours. I would like to be able to move the im... See more

Company details

  1. Software company
  2. Website designer

Written by the company

Schoolzine Bridges the Gap Between Schools and Parents with an array of online solutions. Showcase 'Good News' with digital newsletters, keep your community informed with Email and App notifications, orchestrate your Parent Teacher Meetings with our booking platform, or increase your school's digital presence with a responsive and engaging website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thomas is always super helpful

Thomas is always super helpful. He answers any queries and questions I have and is always prompt. He has helped me on several occasions, over email, phone, and direct through Schoolzine.
Additionally, Thomas has often provided additional advice for my own reference, assisting with my own knowledge and development.

27 November 2023
Schoolzine logo

Reply from Schoolzine

Thank you for taking the time to leave this review, we appreciate it muchly! We're pleased to hear that Thomas has been able to assist and will be sure to let him know of your kind words.

Rated 5 out of 5 stars

Quick, efficient assistance.

Quick, efficient assistance. Problem sorted.

27 November 2023
Schoolzine logo

Reply from Schoolzine

Thank you for your review Leah! We're glad that the team was able to sort that issue for you in a timely fashion. Please do not hesitate to reach out should you need any further assistance.

Rated 5 out of 5 stars

Prompt customer service and assistance…

Prompt customer service and assistance as well as guidance to solve our problem.

27 November 2023
Schoolzine logo

Reply from Schoolzine

Thank you for taking the time to leave your feedback, we appreciate it greatly! Please do not hesitate to get in touch if you require any further assistance.

Rated 5 out of 5 stars

Always helpful and responds quickly

Always helpful and responds quickly, whether it is a phone call or email.

24 November 2023
Schoolzine logo

Reply from Schoolzine

Thank you for your kind words! We strive to provide prompt and helpful assistance through both phone and email. Your success is our priority!

Rated 5 out of 5 stars

Excellent customer service

Schoolzine support is always efficient and timely in providing responses / assistance. Approachable staff, with great knowledge of their products. Schoolzine offers us a wide range of services and platforms to communicate with our large community.

23 November 2023
Schoolzine logo

Reply from Schoolzine

Thank you very much for your kind words! We're glad to hear that the team has been able to assist. Please feel free to reach out at any time.

Rated 5 out of 5 stars

Representive very helpful

Representive very helpful. Was able to supply information needed for our small school.

21 November 2023
Schoolzine logo

Reply from Schoolzine

Hi Amanda, thank you for your review and for allowing us to opportunity to attend your beautiful school!

Rated 5 out of 5 stars

Everytime I ring the help desk

Everytime I ring the help desk. I get a friendly person who is very helpful and patient.

I particularly want to thank Sydney for all his help and patience with me.

22 November 2023
Schoolzine logo

Reply from Schoolzine

Hi Theresa, thank you very much for your review. We're pleased to hear that the Team has been helpful and patient and we'll give a special shoutout to Sydney!

Rated 5 out of 5 stars
Schoolzine logo

Reply from Schoolzine

Thank you for your review! We're glad to hear the team was able to resolve the problem for you in a timely manner. Please do not hesitate to reach out if you need any further assistance :)

Rated 5 out of 5 stars

Really supportive and quick to respond

Really supportive and quick to respond. Did most of the process for me to ease my work load as I was struggling to keep on top of it. It is not as simple as it sounds to create and change websites, and they made it as bearable as it could be. I would recommend to others.

22 November 2023
Schoolzine logo

Reply from Schoolzine

Hi There, thank you for taking the time to leave this review, we very much appreciate it. Creating a website can definitely take time; we are pleased to have been able to assist you in creating a beautiful new site! Our Support offering is ongoing, so please feel free to reach out if you need any changes in future.

Rated 5 out of 5 stars

Adam Muir is a great asset to Schoolzine

Adam Muir has been a constant professional to deal with on behalf of CaSPA.
Polite, efficient and no request is too difficult.
Always open to offer options, ideas and the service always warmly received.

20 November 2023
Schoolzine logo

Reply from Schoolzine

Thank you for your review CaSPA Team! We are pleased to hear your kind words regarding Adam's service and this will be acknowledged. Please do not hesitate to reach out if you require any assistance.

Rated 5 out of 5 stars

Excellent company to do business with

Excellent company to do business with. Very patient and understanding, nothing ever seems too much trouble for them.

17 November 2023
Schoolzine logo

Reply from Schoolzine

Thank you for your kind words, it's a pleasure to work with the Staff of Blacktown South PS!

Please don't hesitate to get in touch if you need any support.

Rated 5 out of 5 stars

Amazing Customer Service!

I greatly appreciate the amazing customer service - reliable, friendly and always available (via chat especially) - as well as the high level product that results in newsletters and the Session Keeper booking system.

10 November 2023
Schoolzine logo

Reply from Schoolzine

Hi Cathy,

Thank you very much for taking the time to leave us a review, we truly appreciate it. We're glad you are enjoying the products. We are always here to help!

Rated 5 out of 5 stars

Timely response. Acceptable solution.

The response was timely and the solution was exactly what we had expected.

10 November 2023
Schoolzine logo

Reply from Schoolzine

Hi! Thank you very much for your review, we are pleased we were able to provide you with a solution in a timely manner. Please do reach out if you require any further Support!

Rated 5 out of 5 stars

The team at Schoolzine have supported…SAPPA

The team at Schoolzine have supported us well in setting up and helping us with any issues we had. Great communication and very patient. Thanks for supporting SAPPA.

25 October 2023
Unprompted review
Schoolzine logo

Reply from Schoolzine

Thank you Tobias, we're proud to support SAPPA and are looking forward to working with you long in to the future!

Rated 5 out of 5 stars

Great

Great, easy to use product. Don't really need training can just pick it up and start creating great content that helps build school community.

23 October 2023
Unprompted review
Schoolzine logo

Reply from Schoolzine

Thank you for your feedback, Dan!

Rated 4 out of 5 stars

Maitland-Newcastle Website Updates

Luke O'Hare has been extremely professional about the way he implemented SchoolTV across all of our 35 websites.

This was also done very quickly at extremely short notice.

16 October 2023
Unprompted review
Schoolzine logo

Reply from Schoolzine

Thank you Tim, we value your feedback and the partnership with Catholic Schools Office Maitland-Newcastle! We'll work diligently to earn that extra star!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look