Sciensus - Cancer Services  Reviews 

383
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the professional, friendly, and deeply caring nurses who visit their homes, noting how much these visits reduce travel anxiety and make necessary medical treatments remarkably comfortable. People also strongly note the extremely reliable, consistent, and prompt delivery of essential medications, ensuring everything always arrives precisely on schedule without delays. Some reviewers were not happy with minor communication issues, occasional messaging confusion, and technical difficulties while trying to access the mobile application. A few consumers additionally mentioned delivery scheduling inflexibility and occasional physical discomfort experienced during rapid injection procedures.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the caring, professional, and friendly nature... See more

Service

People report high satisfaction with the service, praising the caring, efficient, and professional nurses who... See more

Delivery service

Consumers find delivery service to be efficient and reliable, with orders consistently arriving on time and... See more

Customer service

Reviewers consistently share positive feedback about customer service, highlighting very friendly and... See more

Application

Customers consistently note positive experiences with app, describing it as very useful, clear, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have regular home visits for cancer treatment. There are 2 visits each month, 1 to take a blood sample, which is then collected for testing. The 2nd is to deliver my medication, provided my results... See more

Company replied

Rated 5 out of 5 stars

I have been under the care of the Belfast nursing team for quite a few years now in relation to ongoing cancer treatment/chemotherapy. I cannot speak highly enough of each and every nurse that has att... See more

Company replied

Rated 5 out of 5 stars

Having a nurse come to my house to give me my treatment has been a game changer. It has taken the stress out of travelling to the hospital and having to wait for treatment. I get a text the day bef... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. The nurses are lovely, both friendly and professional. They keep you informed of your appointment time and will contact you if they can come earlier or are goin... See more

Company replied


Company details

  1. #1 of 1 best companies in Cancer Treatment Centre

Written by the company

Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

383 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(383)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

Nursing Team Belfast

I have been under the care of the Belfast nursing team for quite a few years now in relation to ongoing cancer treatment/chemotherapy. I cannot speak highly enough of each and every nurse that has attended to me. They are professional in their approach, and protocols. They ensure that you are aware of potential issues with the chemotherapy drugs and know what to do in the event of a medical issue. As importantly they make you feel at ease during your treatment and show empathy. I feel as if they are friends, such is the relationship I have built up with them. Cannot recommend them highly enough.

18 November 2025
Unprompted review
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Nigel, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Professional and friendly staff

The nurses always communicate with me to let me know when they'll arrive. My emails are always responded to promptly and they honour my requests for change of time/date. The nurses are friendly and professional.

13 November 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi K Leslie, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

My Lovely Nurses

My nurses have been so lovely, I look forward to seeing them. Every nurse I’ve met I think is my favourite.

31 October 2025
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Reply from Sciensus - Cancer Services

Hi Gaynor, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Laneotride home monthly injection service.

Nursing staff have made home injection treatment as tolerable as a jab in the backside can be!
Fresh medicine has been delivered on time.

26 October 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Peter, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Excellent Service

Excellent service from start to finish. The nurses are lovely, both friendly and professional. They keep you informed of your appointment time and will contact you if they can come earlier or are going to be late. The whole system runs smoothly and I wouldn’t hesitate to recommend this service to others.

21 October 2025
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Reply from Sciensus - Cancer Services

Hi Lianne, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Great service

The delivery of my medication and the Nurse to administer it arrive exactly at the time advised me by text.
They are pleasant and cheerfull and make a difficult day easier.
Great service
Many thanks.

28 October 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi John, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 4 out of 5 stars

The service at home was good and very…

The service at home was good and very efficient. However for a reason unbeknown to me the original appointment was cancelled internally by someone one.

20 October 2025
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Reply from Sciensus - Cancer Services

Hi John, thank you for your feedback. We are sorry to hear your appointment was cancelled without notice. Please may we ask you to email ptcomms@sciensus.com so we can investigate further. Thanks, Anne

Rated 5 out of 5 stars

I have regular home visits for cancer…

I have regular home visits for cancer treatment. There are 2 visits each month, 1 to take a blood sample, which is then collected for testing. The 2nd is to deliver my medication, provided my results are good.
The nurses check my general health and chat about my wellbeing. Usually have the same nurses, either Diana or Louise, both of whom are excellent, friendly and reassuring. They seem genuinely interested in my health. I have nothing but praise for the service I am recieving from the company and my nurses.

22 October 2025
Unprompted review
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi David, thank you for your feedback. We're pleased that you're happy with the service provided. We'd love to hear more about your experience, if you're interested in sharing, please may we ask that you email Marketing@sciensus.com thanks, Anne

Rated 5 out of 5 stars

The nurses who visit are outstanding

The nurses who visit are outstanding. Not so sure about the admin support for them, initial contact from Sciensus was poor but fortunately don’t have to deal with them once the process has begun.

2 October 2025
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Reply from Sciensus - Cancer Services

Hi Sparky, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, brilliant home nursing staff.

14 October 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 4 out of 5 stars

Your service is good,

Your service is good,

31 July 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Dear patient, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne

Rated 5 out of 5 stars

Excellent as always

Excellent as always

2 October 2025
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Reply from Sciensus - Cancer Services

Hi Ruth, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Trying hard to get thing right

Trying hard to get thing right

24 September 2025
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Reply from Sciensus - Cancer Services

Hi David, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

that come to see me are…chemotherapy nurses

The nurses that come to see me are really nice caring helpful always make feel at ease

10 September 2025
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Reply from Sciensus - Cancer Services

Hi Sue, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Excellent care

All of the Sciencus nurses have been fantastic with excellent care given.

I cannot recommend them highly enough!

17 September 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Matthew, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

All the nurses who visit my home are…

All the nurses who visit my home are excellent and always arrive at the time given

18 September 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Mark, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Having my injection at home is so…

Having my injection at home is so convenient especially since going back to work, because otherwise I would have to take a day off and travel an hour to the hospital. Paul arrives promptly when I arrive home and everything is administered stress free and relaxed.

4 September 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Menna, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Excellent service.

28 August 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

A very pleasant experience

My nurse Olabisi arrived during the allotted time. As well as delivering my pills she checked my general health, listen to a couple of small concerns, reassured me and genrally made the entire experience a real pleasure. She also booked my upcoming blood test and pill delivery dates.

26 August 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Geoff, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Having my cancer care at home is less stressful

My dedicated nurse was on time. He was caring and professional, taking his time and not rushing the process.

19 August 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Mr White, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

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