scooteuk.com Reviews 321

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered a e scooter maxfun pro on 8th jan 24 but I didn't receive my scooter as well as tracking number. Also they are not replying to my emails as well. No option of contacting them. Please anyone... See more

Rated 5 out of 5 stars

Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank... See more

Rated 1 out of 5 stars

I ordered a scooter(cruiser) on the 18th of November 2022 for a Christmas present, after waiting 2 weeks I contacted them and was told it’s been held up in customs. Contacted them again a few times an... See more

Rated 5 out of 5 stars

Excellent service from Josh & the team! Great communication. Bought a scoote max pro and husband absolutely loves it! Very impressed with the scooter, looks really well made and has some great featu... See more

Company details

  1. Bicycle Shop

Written by the company

We are Scoote UK started in Manchester, England. Scoote UK is built to deliver fast and reliable service in e-scooters. We have a dedicated team providing leading customer support and expert know-how, we aim to stock the best e-scooters and accessories at the best prices in the UK. info@scooteuk.com


Contact info

3.5

Average

TrustScore 3.5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst company for warranty

Worst company the scooter came was perfectly put together and when I was riding the bolts came loose after 10 minutes of riding and the stem came back and made me crash . And then they wouldn’t take it back . I would advise not to buy from this company

13 May 2021
Unprompted review
Rated 5 out of 5 stars

I bought a dark knight off the website

I bought a dark knight off the website, it arrived on time and I can’t be happier with it. Not only is it the perfect way to transport to work and around town but it is good for the environment as well. I advise not to ride in the rain for obvious reasons but I can’t wait to show it off this summer!! 5 stars from me.

8 May 2021
Unprompted review
Rated 5 out of 5 stars

I was wowed by this product

I was wowed by this product, brilliant scooter which I use to get from A to B in Leeds City Centre. The service I received from Scooteuk was impeccable, great updates on delivery & answered any questions I had. Highly recommend this company.

8 May 2021
Unprompted review
Rated 5 out of 5 stars

Was looking around for a scooter for…

Was looking around for a scooter for months, I called scoote and they pointed me in the right direction for the scoote which was best for me the dark knight, I’ve enjoyed every minute of it since it arrived at my doorstep

8 May 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, purchasing, quick response and quick reply with any enquires. Product is on point can't complain for the money definetly recommend the company.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Great product backed up by excellent…

Great product backed up by excellent customer service. An all round brilliant shopping experience, I highly recommend this product / company to anyone looking to purchase a scooter. I expect to see more of these around Sheffield soon, this purchase is a no brainer with summer around the corner, perfect for whizzing around the city centre.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Great Product with outstanding customer service!

Amazing customer service. Was a pleasure dealing with such helpful people. The scooters are fast and the build quality is great on these. The battery life is perfect and I've been able to take it all around the city. I've seen scoote around Manchester and thought I had to get one! Definitely a great investment and can't reccomend scoote enough! 10/10 customer service.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service , I have had a couple of after sales issues , NO ones fault , which have been rectified brilliantly and professionally , very happy customer , and would strongly recommended this company for any scooter needs .

7 May 2021
Rated 5 out of 5 stars

Great investment!

Great customer service and i am surprised at how powerful these scooters are! Such a great investment, would definitely recommend to everyone.

7 May 2021
Unprompted review
Rated 1 out of 5 stars

No source of communication available

No source of communication available, tried to ring many times and no one answers or get back to you or your emails!

5 May 2021
scooteuk.com logo

Reply from scooteuk.com

Hello,

We cannot locate any emails from the details provided. Have you emailed us at Info@scooteuk.com?

If you would like to drop us an email with your details, we will be more than happy to assist you.

As a company it is our policy to make sure no emails get left unanswered.
Please contact the correct email address and we will get back to you as soon as possible.

Kind regards
Scooteuk

Rated 5 out of 5 stars

I had an amazing experience with the…

I had an amazing experience with the guys over at scoote can’t fault them one bit Everything was amazing from there customer service to there product I will definitely recommend and use again in the near future.

30 April 2021
Rated 5 out of 5 stars

Excellent product and great post sales team

The sales service were super helpful. Had an issue with the initial delivery, but their team were first class in rearranging the delivery. The Dark Knight is a quality scooter as soon as you unpack it and assemble it, you notice the build quality and how secure it feels (compared to other scooters in the market)

28 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look