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Scorpion Track Reviews 3,044

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,388 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the professionalism of the staff, highlighting their helpfulness and knowledge. Many people appreciate the efficiency of the installation process and the ease of use of the product, which provides peace of mind. The customer service is often described as top-notch, with quick responses and clear explanations. However, some customers experienced issues with customer service, mentioning slow replies or unhelpful online chat. A few people also noted problems with installers being late, rude, or not completing the job correctly, leading to product malfunctions or dissatisfaction with the overall experience.

What people talk about most

Service

Consumers generally find the service to be positive, highlighting promptness, efficiency, and knowledgeable... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the knowledge, efficiency,... See more

Product

Clients share positive opinions on product. Many customers praise the Scorpion tracker, highlighting its... See more

User experience

Users describe positive interactions with the overall user experience. Customers frequently highlight the... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful and communicative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bobby the technician arrived on time, phoned the day before to confirm the installation appointment and on the morning to confirm her eta. Very pleasant young lady, knowledgeable very good at what... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the scorpion s5 fitted, gives a detailed description of previous drives and scores on driver behaviour. Great having the peace of mind knowing exactly where my car is now 24hrs a da... See more

Company replied

Rated 5 out of 5 stars

I never had track on my cars but since I am more in public place due to my job, I had a suggestion from friend to install. any small movement or suspicious activity I immediately recieve call, notific... See more

Company replied

Rated 5 out of 5 stars

Dixon installed and explained our new system perfectly for us. We had the Ghost Immobilser fitted and Scorpian Tracker. Dixon installed at our worksite in no time at all. Now i have peace of mind leav... See more

Company replied


Company details

  1. #11 of 16 best companies in Telematics Service
  2. #6 of 9 best companies in Applicant Tracking System
  3. #6 of 6 best companies in Car alarm supplier
  4. #12 of 14 best companies in Car Security System Installer
  5. #10 of 13 best companies in GPS supplier

Written by the company

We are Scorpion Automotive, a UK manufacturer with over 50 years of experience in keeping vehicles safe and secure. Since 1973, we’ve been designing and building high-quality vehicle security and telematics solutions trusted by drivers, riders, and businesses around the world. Our products include alarms, immobilisers, and trackers for cars, motorcycles, vans, fleets, and even heavy plant machinery. All our systems are developed and manufactured in-house at our UK facility, giving us complete control over quality and innovation. We’re proud that many of our products are Thatcham approved and recognised by leading insurers, helping our customers not only protect their vehicles but often reduce their premiums too. Customer service is at the heart of what we do. We offer UK-based support, 24/7 monitoring, and intuitive mobile apps so our customers can always feel connected and in control. Whether it’s protecting a motorcycle with our Datatool range, securing a family car, or managing an entire fleet, our focus is always the same: delivering reliable technology with peace of mind. At Scorpion Automotive, our mission is simple — to make vehicle ownership safer, smarter, and more secure for everyone.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Bobby the Super Technician 💥

Bobby the technician arrived on time, phoned the day before to confirm the installation appointment and on the morning to confirm her eta. Very pleasant young lady, knowledgeable very good at what she does.
This girl will go far, a credit to your company.
You are Highly Recommended by me !!
Thank you all 👍🏼

28 April 2026
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Reply from Scorpion Track

Bobby will be thrilled to read this, Richard! Thank you so much for the kind words - we'll make sure to pass your feedback on to her. We hope to look after you again in future. Customer Support - Scorpion Automotive

Rated 5 out of 5 stars

Pleased with tbe fitment of all devices…

Pleased with the fitment of all devices and the functionality of the system.

30 April 2026
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Reply from Scorpion Track

Thank you for the great feedback, Tasgin. Really pleased to hear you're happy with both the fitment and the system. Customer Support - Scorpion Automotive

Rated 5 out of 5 stars

Engineer was polite and very…

Engineer was polite and very informative about the product I purchased, The installation was very smooth and its been a week and I am really happy with the product, back up and the monitoring of the vehicle on a24hr basis, highly recommended 👌

30 April 2026
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Reply from Scorpion Track

That's brilliant to hear, George - thank you! Great to know the installation went smoothly and that you're happy with the 24hr monitoring. We appreciate the recommendation. Customer Support - Scorpion Automotive

Rated 5 out of 5 stars

Scorpions

Up to date emails and messages regarding fitting time . Very friendly staff who explained everything .

30 April 2026
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Reply from Scorpion Track

Thank you for leaving us a review. Really glad our team kept you informed and made the process straightforward. Customer Support - Scorpion Automotive

Rated 5 out of 5 stars

Easy to book

Easy to book, fantastic service

21 April 2026
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Reply from Scorpion Track

Fantastic to hear, Wayne - thank you! We're glad the booking was easy and the service hit the mark. Customer Support - Scorpion Automotive

Rated 5 out of 5 stars

From start to finish everyone involved…

From start to finish everyone involved with switching my tracker from one bike to another were very professional and helpful, thank you.

30 April 2026
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Reply from Scorpion Track

Thank you, James - that means a lot. We're glad the transfer went smoothly and that the team looked after you throughout. Customer Support - Scorpion Automotive

Rated 2 out of 5 stars

No bookings available

No bookings available, when one was available waited all day for fitting, once fitter left got constant phone calls saying my car was stolen even through the night then took 3 days to return to sort problem.

30 April 2026
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Reply from Scorpion Track

We are really sorry about this. A long wait to book and then to wait all day for the fitting is frustrating, but to then receive constant alerts through the night suggesting your car had been stolen is a deeply stressful experience and we apologise sincerely. This should not have happened and we want to investigate and put it right. Please email us at technical@scorpionauto.com and our team will make this a priority. Customer Support - Scorpion Automotive

Rated 5 out of 5 stars

Tracking System

I would highly recommend this company very helpful I was kept informed of when the product was being installed from start to finish

23 April 2026
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Reply from Scorpion Track

Thank you for the kind review, John. Keeping customers informed every step of the way is really important to us, so great to hear it made a difference. Customer Support - Scorpion Automotive

Rated 5 out of 5 stars

After a bit of confusion with delivery…

After a bit of confusion with delivery and fitting everything went well. Excellent customer service from Michelle and assistance with fitting.

30 April 2026
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Reply from Scorpion Track

Thank you for sticking with us through the early confusion, and we're really pleased Michelle and the fitting team were able to sort everything out. We'll pass your kind words on to Michelle. Customer Support - Scorpion Automotive

Rated 5 out of 5 stars

Very good

Very good, guy was friendly and kind. Explained very Well the features and fittings

30 April 2026
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Reply from Scorpion Track

Wonderful to hear, Catherine - thank you! Glad the engineer took the time to walk you through everything. Customer Support - Scorpion Automotive

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