Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more
Company replied
I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more
Company replied
Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more
Company replied
Company details
- #9 of 36 best companies in Gold and silver trading company
- #8 of 21 best companies in Coin dealer
- #9 of 37 best companies in Gold dealer
- #6 of 27 best companies in Investment company
- #10 of 76 best companies in Investment service
Written by the company
We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.
Contact info
10-12 Albert Drive, Glasgow, , G41 2PE, Glasgow, United Kingdom
- 0141 343 1306
- info@scottishbullion.co.uk
- scottishbullion.co.uk
4.9
Excellent
386 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class experience !
I visited yesterday and was dealt with very quickly and professionally , staff were all excellent . I can not recommend enough .
17 June 2026
Reply from Scottish Bullion
Hi David,
Many thanks for taking the time to leave us a review, It was lovely to meet you.
We look forward to welcoming you in Glasgow again.
Kind Regards,
Sandra
Kinda was so helpful and the whole…
Kinda was so helpful and the whole experience was very easy
9 June 2026
Reply from Scottish Bullion
Dear Agnes,
Many thanks for taking the time to leave us a review, we look forward to welcoming you again soon.
Kind Regards,
Sandra
Swift efficiency
This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too.
Everything ran very smoothly; from the call we made to book the appointment to the final transaction.
We are extremely satisfied with Scottish Bullions. They are true professionals and they offer a very cordial service at competitive prices. We shall continue to work with them in the future.
9 June 2026
Reply from Scottish Bullion
Dear Fernando,
Many thanks for taking the time to leave us a fantastic review, we look forward to welcoming you both again in the future.
Kind Regards,
Sandra Kilcullen
Head of Trading UK
Reply from Scottish Bullion
Many thanks for taking the time to leave us a review, we look forward to welcoming you in Glasgow again.
Kind Regards,
Sandra Kilcullen
Head of Trading UK
Smooth and Efficient Service
Craig, handling our purchase, ensured everything ran smoothly.
30 May 2026
Reply from Scottish Bullion
Thank you for your 5-star review! We're delighted to hear that Craig ensured your purchase went smoothly from start to finish.
We truly appreciate your feedback and thank you for choosing us.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from Scottish Bullion
Dear Finlay,
Thank you for your 5-star review.
We're delighted to hear that you found our staff courteous, efficient, and helpful. Providing excellent customer service is our priority, and your kind feedback is greatly appreciated.
We look forward to assisting you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Great staff very knowledgeable and…
Great staff very knowledgeable and helpful very friendly answered all my questions definitely be back
28 May 2026
Reply from Scottish Bullion
Good Morning Douglas,
Many thanks for taking the time to leave us a review, we look forward to welcoming you in Glasgow again soon.
Kind Regards,
Sandra
Head of Trading UK
Reply from Scottish Bullion
Dear Grant,
Many thanks for taking the time to leave us a review, we look forward to welcoming you again.
Kind Regards,
Sandra
Very easy and efficient service.
Craig was very helpful during telephone discussions and provided the information I required. The process at the bullion office was very efficient and smooth.
Overall an easy and efficient experience.
21 May 2026
Reply from Scottish Bullion
Dear Roy,
I am delighted to hear you we happy with the service that we provide and I look forward to welcoming you in the future. Many thanks for your great review.
Kind regards,
Craig
Bullion Operations
Very smooth and efficient service
Very smooth and efficient service. Very impressed with the process and the people working there communicated brilliantly both over the phone and in person. Payment was made very swiftly and would definitely recommend them very highly.
21 May 2026
Reply from Scottish Bullion
Dear Claire,
Thank you so much for the 5 star review! We’re delighted to hear that you found the whole process smooth and efficient. Our team takes great pride in providing clear communication and quick service, so it’s wonderful to know that came across both over the phone and in person. We truly appreciate your recommendation and look forward to helping you again in the future!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Friendly staff
Friendly staff, I had no appointment but was seen almost immediately. Good price compared to other similar gold company.
19 May 2026
Reply from Scottish Bullion
Thank you for the 5-star review! We’re so pleased to hear you found our staff friendly and that we could see you quickly, even without an appointment. We always aim to offer a smooth service and competitive prices. We look forward to seeing you again!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Fantastic service. Cheerful and helpful staff
Fantastic service. Very helpful and cheerful sraff
12 May 2026
Reply from Scottish Bullion
Dear Paul,
Thank you so much for your kind review! We’re delighted to hear you had a fantastic experience. Our team takes great pride in being helpful and cheerful, and your feedback means a lot to us. We look forward to welcoming you again soon!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Staff were very helpful and welcoming
Staff were very helpful and welcoming. They put me at ease on my first visit and explained process very clearly.
8 May 2026
Reply from Scottish Bullion
Dear Janice,
Thank you so much for your kind review. We’re delighted to hear that our team made you feel welcome and at ease on your first visit.
We truly appreciate your feedback and look forward to seeing you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Selling gold Britannia coins
I contacted Scottish Bullion about selling them some gold coins. They offered me a fair market price for the coins, on their weight.
My time in their office was brief, Morgan was quick to verify the coins and take my details for payment.
I received the money into my account within one working day.
I would definitely use them again.
Thanks
7 May 2026
Reply from Scottish Bullion
Dear Karl,
Thank you for the 5 star review.
We’re delighted to hear that you had a smooth and efficient experience selling your gold coins with us.
We really appreciate your recommendation and look forward to helping you again in the future. Thanks again for choosing Scottish Bullion!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Very easy phoned yesterday about silver…
Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service
Immaculate place
Pleasant cheerful staff
Very efficient.
I was impressed by machine that checked quality.
Money in account. Will definitely recommend 🤗
6 May 2026
Reply from Scottish Bullion
Dear Miss Grant,
Thank you for such a fantastic review! We’re delighted to hear you found our pricing clear and competitive, and that the whole process was smooth and efficient.
We really appreciate your recommendation and look forward to helping you again in the future!
Kind Regards,
Joannna MacDonald
Senior Bullion Operations
Very helpful and fitted us in without…
Very helpful and fitted us in without an appointment really appreciate it
5 May 2026
Reply from Scottish Bullion
Dear Ann Marie,
Thank you for the 5 star review.
I am glad you found our service helpful and we were able to accommodate you.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Reply from Scottish Bullion
Dear Paul,
Thank you for your 5 star review.
We’re delighted to hear that you found our service professional. We look forward to welcoming you again soon!
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Professional service
Professional service. Great customer service.
Very prompt payment.
All round excellent experience.
29 April 2026
Reply from Scottish Bullion
Dear Vi,
Thank you for the 5 star review. We’re really glad you had a great experience with our service. Providing professional, prompt, and reliable support is exactly what we aim for. We truly appreciate your support and look forward to welcoming to you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
The staff there were very helpful and…
The staff there were very helpful and informative. The fact that they knew me by my first name made me feel both welcome and important.
29 April 2026
Reply from Scottish Bullion
Dear Neil,
Many thanks for your review. We are very happy to hear you had a warm welcome to our premesis. We hope to meet you again soon!
Kind Regards,
Morgan Paterson
I was able to schedule an appointment…
I was able to schedule an appointment time with ease.
The staff were polite and helpful prior to and during the appointment. Craig was my contact and he was highly proficient and reassuring.
A polite email notification was received from Dylan in the accounts department and payment was received in my account within 24 hours of my transaction, well within the 5 working days I had been advised.
I will not hesitate to use Scottish Bullion (Edinburgh) again and will certainly recommend them to others.
24 April 2026
Reply from Scottish Bullion
Dear Mrs. Jones
Many thanks for your wonderful review. I am glad that you found all aspects of your experience polite and proficient. We look forward to welcoming you again.
Kind regards,
Craig
Bullion Operations
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.