Scottish Bullion Reviews 

386
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff members who consistently provide exceptionally helpful, friendly, and efficient assistance during all appointments and transactions. Reviewers also highlight receiving very fair pricing for their items alongside remarkably quick payment transfers directly into their bank accounts within a few days. However, some people mentioned minor procedural details to be aware of, such as having to email bank details instead of providing them in person or encountering a slightly sluggish administrative process. Despite these occasional observations about specific steps, consumers remain extremely satisfied with the overall service quality and professional business approach.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as knowledgeable,... See more

Service

Users describe positive interactions with service, highlighting a seamless, professional, and rapid... See more

Payment

Consumers find payment to be efficient, noting that funds frequently arrive within a few days or even within... See more

User experience

People report positive experiences with user_experience, highlighting a smooth, professional, and... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more

Company replied

Rated 5 out of 5 stars

This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more

Company replied

Rated 5 out of 5 stars

I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more

Company replied

Rated 5 out of 5 stars

Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more

Company replied


Company details

  1. #9 of 36 best companies in Gold and silver trading company
  2. #8 of 21 best companies in Coin dealer
  3. #9 of 37 best companies in Gold dealer
  4. #6 of 27 best companies in Investment company
  5. #10 of 76 best companies in Investment service

Written by the company

We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(386)

157 reviews in the last 12 months

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Rated 5 out of 5 stars

Very swift and efficient service

Very swift and efficient service. I phoned them in the morning and made an afternoon appointment. The very polite staff member checked the quality of my item within minutes, offered a fair price, and funds from the sale were in my account the following morning. Very pleased.

24 April 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Colin,
Thank you for taking time to share your experience. It was lovely to with meet with you and we hope to welcome you again.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

A friendly welcoming team

Throughout my transaction - (which was quite small) I received first class very efficient service.
From the receptionists to the dealer -Craig- I had a friendly, welcoming experience- thank you all very much.

24 April 2026
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Reply from Scottish Bullion

Dear Lorna,
Thank you for taking the time to share this review. We appreciate your business no matter the size! Craig will be delighted to hear that you had a great experience and we hope to welcome you again in the future.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Frat class service would definitely use…

Frat class service would definitely use again

20 April 2026
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Reply from Scottish Bullion

Dear Customer,
We appriciate you taking the time to leave us this review. We pride ourselves on our excellent service and are extremey glad you found it first class!
We hope to welcome you again.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars
Scottish Bullion logo

Reply from Scottish Bullion

Dear John,

Thank you so much for your kind words! We're really glad to hear you found our service efficient and up to standard. We appreciate your support and look forward to helping you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Nice location but not overly obvious.

Nice location but not overly obvious.
Very secure and private. Made very welcome. The business transaction was concluded in a timely manner as the staff were knowledgeable and efficient. The payment was with me within a few working days with emails updating me with the payment process.
All in all a very pleasant day out.

15 April 2026
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Reply from Scottish Bullion

Dear Bernard,

Thank you so much for your wonderful review!

We’re really pleased to hear that you felt welcomed and appreciated the privacy and security of our location. It’s great to know our team’s knowledge and efficiency made the process smooth for you, and that our updates kept everything clear along the way.

Please do not hesitate to contact us if you ever require our services again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Went to Scottish Bullion in Edinburgh…

Went to Scottish Bullion in Edinburgh to sell gold bar...they were friendly and open, easy transaction...i asked for silver coins part payment...i left with my silver coins and the remaining amount due was paid into my account within 24 hrs. Great service.:)))

15 April 2026
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Reply from Scottish Bullion

Dear Hugh,

Thank you for your excellent review. We’re delighted to hear that you found the process straightforward and that our team was friendly throughout your visit and payment was prompt. We truly appreciate your feedback and look forward to assisting you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Very helpful

Very helpful, patient, and all queries fully explained.

8 April 2026
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Reply from Scottish Bullion

Dear Joe,

Thank you for your positive feedback. We’re pleased to hear that you found our support helpful and that your queries were clearly explained. Providing patient and thorough assistance is very important to us, and we appreciate you taking the time to share your experience.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Would definitely recommend scottish bullion

Contacted Scottish bullion regarding a sovereign coin and I was instantly made to feel relaxed and communication throughout was excellent got a great price for my gold and I'm very happy fast secure payment would defo recommend scottish bullion

9 April 2026
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Reply from Scottish Bullion

Dear Donna,

Thank you for your fantastic 5-star review! We’re so pleased to hear that you felt relaxed and well-supported throughout your experience with Scottish Bullion. It’s great to know our communication, pricing, and fast, secure payment met your expectations. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future!

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with

7 April 2026
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Reply from Scottish Bullion

Many thanks for taking the time to leave us a review, we look forward to welcoming you again soon.

Rated 5 out of 5 stars

Book by appointment punctual with time…

Book by appointment punctual with time arranged greeted very politely, premises clean. Transaction was good staff well trained know their business. I would recommend using their service, extremely pleased with my service.

1 April 2026
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Reply from Scottish Bullion

Dear Robert,
Many thanks for your kind review. It was lovely to meet you yesterday. We hope to see you again!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

The whole experience was professional…

The whole experience was professional and very smooth. Craig was very informative both on the phone when arranging the appointment and in the meeting as well.
He explained everything very clearly, he gave a fair quote and I was delighted with the quick efficient transfer of the funds.

27 March 2026
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Reply from Scottish Bullion

Dear Alyson,
We appreciate you taking the time to leave us a review, I am glad to hear you were happy with the service I provided.
Kind Regards,
Craig

Rated 5 out of 5 stars

Very professional and seamless…

Very professional and seamless transaction Thank You

20 March 2026
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Reply from Scottish Bullion

Dear Trevor,

Thank you for your review.

We’re glad to hear you found our service seamless and professional. We really appreciate your feedback and look forward to helping you again in the future.

Kind Regards,
Craig
Bullion Operations

Rated 5 out of 5 stars

Easy selling process

Easy selling process. Nice friendly staff.

20 March 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to review our services. We are glad you found the process easy! We hope to welcome you again in the future.

Rated 5 out of 5 stars
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for your 5 star review. We're pleased to hear that you found our service efficient. We appreciate your support and look forward to assisting you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars
Scottish Bullion logo

Reply from Scottish Bullion

Dear Adam,

Thank you for your review.

We’re glad to hear you found our service helpful and friendly. We really appreciate your feedback and look forward to helping you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Sold some gold today

Sold some gold today. Very easy straight forward transaction. Was a better price than the Royal mint. Very happy

11 March 2026
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Reply from Scottish Bullion

Good Morning William,
Many thanks for taking the time to leave us a review, I am happy you were satisfied with the service and price you received, we look forward to welcoming you again.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Very helpful and efficient service

Very helpful and efficient service

11 March 2026
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Reply from Scottish Bullion

Dear Tracey,

Thank you for your review.

We’re glad to hear you found our service helpful and efficient. We really appreciate your feedback and look forward to helping you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Great communication

Great communication, price and service. They have answered all my questions (first time buying gold), guided me through the process and had my coins ready for collection as soon as payment was sent.

10 March 2026
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Reply from Scottish Bullion

Dear Sam,

Thank you for the fantastic 5-star review!

We’re really pleased to hear that your first gold purchase was a positive experience. It’s great to know the guidance and communication made the process smooth for you.

We truly appreciate your feedback and look forward to helping you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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