Screen Doctor Reviews 

152
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the fast turnaround times and efficient repairs. Many people note that devices are returned looking and functioning like new, with high-quality parts and workmanship. Reviewers also frequently commend the staff for being friendly, professional, and knowledgeable, providing great communication. The pricing is consistently described as very reasonable and offering excellent value for money, often a fraction of local alternatives. Customers express high trust in the company, often returning for multiple repairs and recommending their services without hesitation.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Product

Customers consistently note positive experiences with product repairs and replacements, often highlighting... See more

Quality

People report positive experiences with quality, consistently praising the excellent standard of work and the... See more

Price

Users describe positive interactions with price, consistently finding the pricing to be fair and reasonable... See more

Staff

Reviewers consistently mention positive feedback about staff, highlighting their friendly, personable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always go to screen doctor for my phone issues. Fixed my charging port a few weeks ago and it broke again, still in warranty so repaired it free of charge. Great communication, always willing to help.... See more

Company replied

Rated 5 out of 5 stars

Ive made a few visits to Screen Doctor now and each time ive left a happy customer. Excellent communication, always happy to help, goes above and beyond and always a fair price. Highly recommended al... See more

Company replied

Rated 5 out of 5 stars

I used the mail-in service to get my son's iPhone 15 Pro repaired - he really mullered it this time! Front screen and rear glass replaced with Apple parts and a new battery (dented by the force of the... See more

Company replied

Rated 5 out of 5 stars

I sent off my Apple watch series 6 which had a cracked screen. I opted to have the battery replaced as well. It was posted on Monday and I received it back on the Wednesday. To turn round the repair o... See more

Company replied


Company details

  1. #1 of 10 best companies in Phone repair service
  2. #2 of 18 best companies in Mobile phone repair shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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Asks customers to review

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4.9

All reviews

(152)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

David did an amazing job on my iPad…

David did an amazing job on my iPad great price friendly to talk to and I cannot recommend more 👍

2 December 2025
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Legend, than you Aaron! It was good to chat to you, any issues at all please let us know and have a wonderful Christmas!

Rated 5 out of 5 stars

Excellent

Excellent - so quick - sent, repaired and returned in 2.5 days!!

11 November 2025
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Reply from Screen Doctor

Glad it got back to you so quickly! Thank you for sharing your positive experience Christina, your review really helps us!

Let me know if I can help with anything

Rated 5 out of 5 stars

Brilliant supplier

I required a replacement screen for my iPhone 12mini a search on the web found a few suppliers, this one stood out for value. There is plenty of help and advice on the site.
I also contacted them direct to check I was ordering the correct parts.
I found them to be really helpful. Big thanks to all.

6 November 2025
Screen Doctor logo

Reply from Screen Doctor

Happy to help Robert! Thank you for taking the time to share your experience, I am glad it was a positive one.

Feel free to get in touch if you need anything else

Rated 5 out of 5 stars

Good service.

Fast and reliable. Good product.

23 October 2025
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Reply from Screen Doctor

Good morning, Margaret!

Thank you very much for your kind words, it means a lot. If I can help with anything at all please get in touch

Rated 5 out of 5 stars

Very Impressed

Whenever I use a company that I’ve never used before (particularly online), I’m always apprehensive. However, In this case I shouldn’t have been as I'm very impressed. Great communication, excellent service and really good value for money. They completed a very professional replacement of my wife’s apple watch screen. It’s like brand new and you would never know the screen has been replaced. I highly recommend these guys and it goes without saying I wouldn't hesitate in using them again.

21 October 2025
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Reply from Screen Doctor

That is very kind Terry, thank you much. Reading reviews like this really makes it worth while for us and means a great deal to me as I always try to do the best I can with every repair. If you ever need our assistance we will always be here to help

Rated 5 out of 5 stars

Excellent customer experience

I’ve been using David for years and he never disappoints. He always does a fantastic job refurbishing my screens. Thanks for the great service!

7 October 2025
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Reply from Screen Doctor

That's always good to hear, always a pleasure to work with you Sam! Thank you for the review.

Rated 5 out of 5 stars

Happy to get a proper screen after the…

Happy to get a proper screen after the *** put on at a phone repair stand. Phone feels good again and like it should work not a two bit dark cheap plasticy thing

22 September 2025
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Reply from Screen Doctor

It's always good to get a genuine OLED restored back in the device! Glad you are feeling the benefits of that, thank you for sharing your experience

Rated 5 out of 5 stars

Good service

Good service. David was very helpful and knowledgable

22 September 2025
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Reply from Screen Doctor

Thank you Peter, happy to help when you need it!

Rated 5 out of 5 stars

A very professional job

A very professional job, from initial order through to quick turnaround. A good price and good service.
I would definitely recommend .

21 August 2025
Screen Doctor logo

Reply from Screen Doctor

Glad everything went smoothly with the Apple Watch! Thanks for taking the time to share your experience, all the best!

Rated 5 out of 5 stars

Great service

Great service, was kept informed on a regular basis on status. Good job done on the glass replacement, could not tell a repair had been done. Thanks

12 August 2025
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Reply from Screen Doctor

Fantastic news, thank you Chris! You have been a pleasure to work with

Rated 5 out of 5 stars

Such a perfect screen

Such a perfect screen, yet again fantastic refurb job will always buy my refurb screens from you. Thanks again

4 August 2025
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Reply from Screen Doctor

Thank you Thomas, your feedback is always much appreciated and it's always a great experience working with you!

Rated 5 out of 5 stars

The speed of the pickup

The speed of the pickup, repair and return was fantastic

24 July 2025
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Reply from Screen Doctor

Thank you Ray! Happy to see your Apple Watch back up and running

Rated 5 out of 5 stars

Cracked IPad screen

I had a cracked screen and was told by apple that it was better to replace the device at £600. I spoke to the screen doctor and he talked me through the process. And that they use genuine Apple screens. Turns out I only needed to replace the glass so I sent it away and it was done and back in 3 days, and saved a fortune!

Superb service and great job! I would definitely recommend.

21 June 2025
Unprompted review
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Reply from Screen Doctor

Morning Rob, really glad to see the iPad arrived with you so quickly! Apple do not have the equipment to do repairs such as this one so instead opt for a full device replacement so unfortunately don't always offer the best advise! Glad we were able to save you so much on this repair. Always happy to help if you need it!

Rated 5 out of 5 stars

Apple Watch S10 OLED Repair.

Apple Watch S10 OLED Repair.
Screen Doctor was extremely helpful when aiming to post the delivery off and even provided the best Royal Mail links to make this convenient.
Throughout the repair SD offered options to ensure this was repaired to my expectations. I paid for it and less then 2 days later it has been returned, shrink wrapped and professionally packaged. Thank you.

5 June 2025
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you David! Glad your watch reached you back so quickly, if I can help with anything at all let me know!

Rated 5 out of 5 stars

Great service and price

Lovely little shop, really friendly service. Clear pricing and even though a part was needed my iPad was fixed within 24 hours and we got a text to come and pick it up.

15 October 2024
Unprompted review
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Reply from Screen Doctor

Thank you for taking the time to share your thoughts. All the best!

Rated 5 out of 5 stars

Great service

Very professional repair of my iPhone.
Great attention to detail and customer satisfaction.
Be very happy to use again and recommend the service here.

21 October 2024
Unprompted review
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Reply from Screen Doctor

That’s very kind Steven, thank you so much for sharing your experience

Rated 5 out of 5 stars

i had dropped my phone and smashed my front screen

i had dropped my phone and smashed my front screen, it wasn’t usable in anyway; i dropped it of in the morning and was able to collect it in the afternoon. They’re very fast at fixing and repairing phones I would highly recommend getting a quote on fixing your phone as they charged me a low price of £60 for changing my front screen.

17 September 2024
Unprompted review
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Reply from Screen Doctor

Thank you for the review!

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