Screen Doctor Reviews 

150
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the fast turnaround times and efficient repairs. Many people note that devices are returned looking and functioning like new, with high-quality parts and workmanship. Reviewers also frequently commend the staff for being friendly, professional, and knowledgeable, providing great communication. The pricing is consistently described as very reasonable and offering excellent value for money, often a fraction of local alternatives. Customers express high trust in the company, often returning for multiple repairs and recommending their services without hesitation.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Product

Customers consistently note positive experiences with product repairs and replacements, often highlighting... See more

Quality

People report positive experiences with quality, consistently praising the excellent standard of work and the... See more

Price

Users describe positive interactions with price, consistently finding the pricing to be fair and reasonable... See more

Staff

Reviewers consistently mention positive feedback about staff, highlighting their friendly, personable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always go to screen doctor for my phone issues. Fixed my charging port a few weeks ago and it broke again, still in warranty so repaired it free of charge. Great communication, always willing to help.... See more

Company replied

Rated 5 out of 5 stars

Ive made a few visits to Screen Doctor now and each time ive left a happy customer. Excellent communication, always happy to help, goes above and beyond and always a fair price. Highly recommended al... See more

Company replied

Rated 5 out of 5 stars

I used the mail-in service to get my son's iPhone 15 Pro repaired - he really mullered it this time! Front screen and rear glass replaced with Apple parts and a new battery (dented by the force of the... See more

Company replied

Rated 5 out of 5 stars

I sent off my Apple watch series 6 which had a cracked screen. I opted to have the battery replaced as well. It was posted on Monday and I received it back on the Wednesday. To turn round the repair o... See more

Company replied


Company details

  1. #1 of 10 best companies in Phone repair service
  2. #2 of 18 best companies in Mobile phone repair shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(150)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Professional, efficient and knowledgeable.

31 July 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Glad to hear it, thank you for the review! If we can help with anything do not hesitate to get in touch

Rated 5 out of 5 stars

💯 the best place for mobile repairs

💯 the best place for mobile repairs. David went over and above to make sure my issue was sorted.
Very friendly and helpful. Highly recommend 👌

12 July 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much Andrea, it means a lot!

Rated 5 out of 5 stars

Fantastic service

Fantastic services did a realy good job knows his stuff 110 percent

9 July 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thanks for that Paul, it means a lot! If you need any help with the tether please let me know, happy to help

Rated 5 out of 5 stars

Perfect experience

Perfect experience. Postage and part were spot on!

12 June 2024
Screen Doctor logo

Reply from Screen Doctor

That’s great to hear, thank you for taking the time to leave a review Colin!

Rated 5 out of 5 stars

Quality thanks

Quality thanks

20 June 2024
Screen Doctor logo

Reply from Screen Doctor

Thank you for the review Ryan, much appreciated!

Rated 5 out of 5 stars

No messing about with screen doctor…

No messing about with screen doctor screen arrived with them on the Saturday and I have the screen refurbished and back with me by Tuesday amazing service

17 June 2024
Screen Doctor logo

Reply from Screen Doctor

Always a pleasure working with you! Thanks for the continued custom, it means a lot to us

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, screens are perfect everytime, With so much care and attention to detail. Cant fault, thank you.

12 June 2024
Screen Doctor logo

Reply from Screen Doctor

Always a pleasure, thank you for your custom. We haven't heard from you which I hope is a good sign! But, if you do need anything do not hesitate to get in touch

Rated 5 out of 5 stars

Same day

Same day, while you wait and great screen and battery. Phone now as new - great job.

5 June 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for taking the time to leave the review, it means a lot! Always happy to help if you need anything

Rated 5 out of 5 stars

Brilliant

Brilliant, service and quality, don’t be fooled by the junk on Amazon.

I’d bought a couple of screens on Amazon to repair my daughter’s phone, £20, came with tools, great, I thought. However, as I found later, those screens are largely junk. Poor quality, low resolution, poor colour and failing within weeks (I was bribed with a quick refund if I didn’t return via Amazon).

Screen Doctor use proper Apple screens, have incredibly responsive customer service and it’s looking great 3 weeks in. Pay the extra 10-15 quid, save the hassle of learning the hard way.

20 May 2024
Screen Doctor logo

Reply from Screen Doctor

Amazing thank you Alex 👍 Pleased to see you can notice the difference between our screens and the cheaper aftermarket ones. Always happy to help, all the best

Rated 5 out of 5 stars

Top Company

We did have a little problem with this order.
The company could not have been more helpful.
Great contact and resolved perfectly.

2 April 2024
Screen Doctor logo

Reply from Screen Doctor

Hey Martin, really glad we got that issue resolves for you and you are happy with the outcome! Please let me know If I can help with anything

Rated 5 out of 5 stars

Needed a port replacing on my iPhone

Needed a port replacing on my iPhone. Apple quoted a laughable number. Got it replaced here in 30 mins for £25.

Works like a charm!

9 May 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Perfect, glad to hear the port is back running as it should be. Appreciate you taking the time out to leave the review, have a nice weekend!

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service, great communication and great value

1 May 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Ally, thank you for the review! It is much appreciated, please let me know if I can help with anything

Rated 5 out of 5 stars

I can't recommend screen Doctor enough

I can't recommend screen Doctor enough! I had two phones to fix and asked way to many questions which were quickly and patiently answered and everything done exactly as described in the emails. Great service

19 April 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Peter, thank you so much for the review! It was a pleasure to work with you

Rated 5 out of 5 stars

Amazing service from David at Screen…

Amazing service from David at Screen Doctor. Like other reviews have mentioned, he is a straight-up, honest person, with the customer's best interest in mind. He knows what he's talking about, taking the time to research the phone and repair required, to be able to advise whether it is economically viable or not. Unlike another phone repair shop in Keighley (Phone Care Keighley), Screen Doctor did what he said he was going to do and in a timely manner (the other shop kept me waiting and waiting, to no avail). I would fully recommend using Screen Doctor, I no longer have to worry my phone will lose charge altogether and turn off, mid-conversation. Screen Doctor have given me more years to enjoy by beloved BlackBerry - Thank you David!!

12 March 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Good morning! It was a pleasure to read your review - thank you. I am so pleased you were happy with everything. If we can help with anything at all do not hesitate to get in touch

Rated 5 out of 5 stars

Amazing service

Amazing service, took no time at all and best price around by far. Would recommend Screen Doctor to anybody. On top of all that down to earth and easy to talk to, doesn't try sell you stuff you don't need like some others!

13 March 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Kyle, pleased to hear you had a good experience with us! Thank you for taking the time to leave a review, we appreciate it!

Rated 5 out of 5 stars

Good quick service

Good quick service, phone was was fixed with new charging port. Good local location.

13 March 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Andy, glad you were happy with the new port! Thank you for taking the time to leave a review, it's much appreciated! If we can help with anything do not hesitate to get in touch

Rated 5 out of 5 stars

Fantastic service and a good price too

Fantastic service and a good price too. This is my ‘go to’ place for any future work.

12 February 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hey Dave, thank you so much for taking the time to leave a review - the support means a lot! If we can help with anything don't hesitate to get in touch

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