I have anusual puppy a fussy lab called buddy but your salmon wet food and kibble he adores im on my second order and will most definatly subscribe when we get back from holuday, you can tell the dif... See more

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Company details
- #172 of 258 best companies in Pet shop
Written by the company
Scrumbles is the number 1 for your pets number 2's! Providing cat and dog food with easy digestion at the core focus. All recipes are made from 100% natural ingredients with added pre, pro or post biotics for gut health!
Contact info
London, United Kingdom
- hello@scrumbles.co.uk
- scrumbles.co.uk
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its expensive for little tins
its expensive for little tins. could you use sachets and save us some money
My cat loves it
Excellent food which has totally sorted…
Excellent food which has totally sorted out my puppy’s sensitive stomach. I was in despair as no food cured the diarrhoea before this. Highly recommend this stuff is magic!!
Very prompt delivery and my dog loves…
Very prompt delivery and my dog loves the food so far.
Very quick delivery
Very quick delivery. No issues with products. My dog loves the treats. The food sorted out her dodgy tummy.
Scrumbles Veggie Medley was the perfect…
Scrumbles Veggie Medley was the perfect alternative for our dog when his existing food was discontinued.
He loves it!
Would definitely recommend scrumbles
Would definitely recommend scrumbles. We’ve been using them for our 2 dogs for over a year. The food quality is good and the ease of changing the frequency of orders etc is very accessible. Our dogs love the food and we love the cash back offer!
Its great dog loves it
This must be one of the best foods my dog has had in a while. He loves it and he is fussy, his motions are normal which is important to me. I would recommend this food.
Arrived really quickly and my dog loves…
Arrived really quickly and my dog loves them
Three happy cats
Three happy cats! 🐱
We’ve recently started feeding our three cats Scrumbles and overall it’s been a big success. They particularly like the gravy varieties, and I’m pleased with the quality of the ingredients and that it’s a complete food.
We had an issue with a couple of damaged boxes in a recent delivery, but customer service responded promptly and has been helpful in dealing with it. It’s always reassuring when a company is easy to contact when something goes wrong.
Overall, really pleased with the food and we’ll continue buying it.
Exceptionally good service
Exceptionally good service, very quick delivery & my dogs love the food, so all round satisfaction
May use AI-assist with repliesRead more
Great food which my dog loves
Great food which my dog loves. I'd love an option for larger dogs - bigger pieces which would stop my border collie wolfing it down so quickly (if he had to chew!). It's also very expensive and I can only afford to buy when there are offers on, but it is my preferred food to feed my diabetic dog as it's not full of cereals and higher in protein thank most dog food.
Terrible customer service when…
Terrible customer service when something goes wrong! I ordered a regular subscription from Scrumbles for my 2 cats. My latest delivery was due for delivery on 27 August by tracked 24 Royal Mail. It never arrived and the tracking still shows it's out for delivery on 27 August! I went to the sorting office to try and pick it up, only to be told they can't find it. I contacted Scrumbles to let them know the situation and ask for a resolution. Great conversation with Fin the AI Bot (not) and apparently a human called Brenda. All they keep saying is they have contacted the courier and are waiting to hear back from them. It's Royal Mail and they are not likely to respond for some time. Meanwhile, my contract is with Scrumbles, not Royal Mail. Scrumbles are refusing to either send an alternative package with another courier or refund me. I have had to go out to get more food for my cats and am currently £88.95 out of pocket thanks to Scrumbles lack of help or resolution. Scrumbles should re-send or refund and claim back from Royal Mail. I have been a loyal customer and feel completely let down. I am now going to have to find another supplier and go through the process of changing my cats' food gradually. Would not recommend! Fine when all is good - useless and unhelpful when things go wrong...
Update - I have now received a notification that the order is being sent and a new tracking number, which hasn't updated for over 24 hours and is showing the Royal Mail are expecting my parcel! No email from Scrumbles, no communication at all. They clearly haven't dispatched anything otherwise Royal Mail would have an update in tracking. They really don't care about their customers when there's an issue. No doubt they will claim from Royal Mail and not provide a refund.

Reply from Scrumbles
Unfortunately I think the tins were too…
Unfortunately I think the tins were too rich for my cat but she lives tge treats nd dental treats.

Reply from Scrumbles
Excellent
My dogs love the calming nibbles. Decided to order direct as item on offer, order sent very quickly and well packaged. Very happy with my first order.

Reply from Scrumbles
One satisfied happy cat .
We adopted a rescue cat 5 months ago. After experimenting with various tinned and dry cat food we stumbled upon Scrumbles. There has been no turning back. Belle loves it. Both tinned shredded chicken and biscuits. It's easy to order on line and delivery is efficient.

Reply from Scrumbles
Monty Recommends
Monty my 12 year old Cockapoo loves Scrumbles. We have the wet food trays and there is always an empty bowl.
He's poops are super healthy and no more loud stomach noises or wind breakages.
Ordering is simply via the website and DPD always provide a fantastic delivery service.
Thank you Scrumbles 🐾

Reply from Scrumbles
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