ScubaDudeStore Reviews 

164
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly, are securely packaged, and match the online descriptions perfectly. Shoppers consistently appreciate the competitive pricing, easy website navigation, and the impressive selection of distinctive timepieces available. Some reviewers were not happy with occasional product defects, reporting issues such as malfunctioning crowns or watches fogging up in humid conditions. A few consumers also noted minor drawbacks, such as less secure packaging on rare occasions or stock wristbands that need immediate replacement. Additionally, a small number of buyers experienced challenges with low luminescence or unexpected mechanical stoppages.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the watches offer amazing value, unique styles,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Quality

Clients share positive opinions on quality, frequently highlighting that the watch feels solid, well-built,... See more

Order

Reviewers express strong satisfaction with their order experiences, highlighting fast shipping and prompt... See more

Price

People report positive experiences with price, noting unbelievably low costs and fair deals on unique items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my Vostok from scubadude store and couldn't be happier! The customer service was outstanding from start to finish. They answered all my questions promptly and provided helpful guidance... See more

Rated 5 out of 5 stars

I like Vostok watches; especially the more unusual ones. I bought my last one direct from the factory in Russia. Depending on my search now, I either get that the site is "forbidden" or, if I get... See more

Rated 5 out of 5 stars

Well designed and intuitive website with watches you definitely don't see every day. Check out was very easy. Shipment was prompt and tracked well. When I received the watch, it was well packed. I... See more

Rated 5 out of 5 stars

Overall, I had a great experience with this vendor. The online transaction was straight forward. Communication and tracking was spot on. This is my second purchase with them and likely not the last. I... See more


Company details

  1. Watch shop

Written by the company

Scubadudestore.com is your ultimate destination for authentic Vostok timepieces and the official Vostok Watch dealer. Owned and operated by the dedicated team behind the esteemed ScubaDudeStore on eBay, we bring a wealth of experience as the oldest and most trusted store on the platform, now expanded to cater specifically to your horological desires. Our journey is rooted in a rich history of delivering legendary Vostok timepieces and exceptional customer service, and we are thrilled to share this legacy with you through our curated selection of Vostok watches.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(164)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality European made watch with a seamless purchase procedure.

I have researched the Vostok line of time pieces for a while and finally decided to pull the trigger. I bought a Komandirskie GMT and love it. It may not be as refined as a Swiss watch but it is a notably a Russian tank that will last a long time. It's my first European made watch and I didn't have to break the bank buying it. In just a week. It has been a conversation piece amongst my friends.
The Scuba Dude's Store check out procedure is easy and excellent. I had the watch in my hands in just days. I will be back to purchase more.

25 April 2025
Rated 5 out of 5 stars

Great Retailer

Website is easy to navigate, watch arrives when it said it did. Watch is in good condition. Had a question and Roman was quick to respond with clear answers. If I buy another Vostok it will be with Scuba Dude Store.

24 April 2025
Rated 5 out of 5 stars

US Supplier of Vostok Watches

Was very happy to receive a Vostok Watch via a US supplier with in-stock inventory. Shipping was just a few days versus weeks to months with other suppliers. Prices were on par, with free shipping. Excellent watch, excellent customer service and an all-around excellent buying experience!!!

30 March 2025
Rated 5 out of 5 stars

Watch was as expected

Watch was as expected, arrived quickly. I communicated with staff and they answered my questions, very promptly. Thank you.

3 March 2025
Rated 5 out of 5 stars

Fantastic Customer Service

After an issue outside of their control (incorrect strap on watch from factory) They offered many solutions to rectify the problem in an extremely fast manner, especially with a 13hr time difference. I have purchased an additonal watch with them since then, and will buy many more.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent selection

Excellent selection, the prices are great, ships from the USA with proper tracking #. Delivery was super quick and the watch was well protected. I came across the store when I was looking for a particular model. I ended up buying 3 watches in less than a month!. So far great experience.

29 January 2025
Rated 5 out of 5 stars

Both a timeless piece and a great value!

This watch is a classic utilitarian design that goes great with a Bond NATO strap, and will compliment those who are fans of Horology and Sovietology. Dependable, expendable, and versatile, from diving to dinner parties.

Better than military surplus... It's Vostok!

6 February 2025
Rated 5 out of 5 stars

Fantastic experience buying my first…

Fantastic experience buying my first Vostok.

I bought myself a Vostok Zissou and a 120849 for my friend who is also into watches. These inexpensive and fun watches are oozing with charm and character. Will definitely consider this as a gift in the future.

30 January 2025
Rated 3 out of 5 stars

A bracelet watch forced/jammed into a plastic box

The bracelet watch I purchased was “never” meant to go into the standard plastic case. The watch was forced into the plastic standard case and it arrived broken with half of the watch hanging out.
That watch is not meant for that case, and I believe that is known by your company, and the person who did the packaging. This case was broken before it left your facility.
The other watch with Nano type strap was fine in the same plastic box.

30 December 2024
ScubaDudeStore logo

Reply from ScubaDudeStore

Dear Eric,

Thank you for sharing your feedback, and I sincerely apologize for the experience you had.

It is truly disappointing to hear that the watch arrived damaged due to improper packaging. We take great care to ensure that all our watches are securely packed and shipped in excellent condition. However, it’s clear that in this instance, our standards were not met, and for that, I am deeply sorry.

The watch you purchased should not have been forced into a case that was unsuitable for its size. I will personally investigate this issue with our team to ensure this does not happen again in the future. Your feedback is incredibly valuable in helping us improve our processes.

Once again, I apologize for any inconvenience this has caused and thank you for bringing this to our attention. We appreciate your trust in our brand and hope to restore your confidence in our products and services.

We will contact you to resolve the issue.

Best regards,
Roman

Rated 5 out of 5 stars

Great

I liked the watch and dealing with you was great experience

29 December 2024
ScubaDudeStore logo

Reply from ScubaDudeStore

Thank you so much for your kind words! We're thrilled to hear that you love your Vostok watch and that your experience with us was enjoyable.

Your satisfaction means the world to us, and it’s always rewarding to know we’re meeting our customers’ expectations. If there’s anything we can do for you in the future—whether it’s another watch or assistance of any kind—please don’t hesitate to reach out.

We truly appreciate your support and look forward to serving you again!

Best regards,
Roman

Rated 5 out of 5 stars

Service was quick

Service was quick, watch is great!

26 December 2024
ScubaDudeStore logo

Reply from ScubaDudeStore

Thank you for your wonderful feedback! We're so glad to hear that you’re happy with your Vostok watch and that our service met your expectations.

Your satisfaction is our top priority, and it’s always great to know when we’ve delivered a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.

We hope you enjoy your watch for years to come and look forward to serving you again in the future!

Best regards,
Roman

Rated 5 out of 5 stars

Exactly what I ordered

Exactly what I ordered.
Came in quickly.
Fair pricing.
The only “bad” thing is now I’m going to be ordering more!!! I’m hooked.
Many thanks for offering these cool watches!

29 November 2024
ScubaDudeStore logo

Reply from ScubaDudeStore

Thank you so much for your amazing review! 😊 We're thrilled to hear that you're happy with your order, the speedy delivery, and our pricing. It’s the best kind of “problem” when you find something you love so much that you want more, and we’re delighted to be part of your watch journey!

We truly appreciate your support and are always here to help you discover more cool timepieces. If you ever need assistance or have any questions, feel free to reach out.

Looking forward to your next order!

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