In my experience, shipping to the UK takes around 1 week, and I didn’t have to pay any import fees or customs charges. The items look cool, the sizes are a bit weird and probably not for everyone. T-s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
All of their items are heavily cropped, but this isn’t made clear on their pictures, I’m 6’4 so all their clothes look stupid on me even though I like the designs. £10 delivery then have to pay anothe... See more
Company replied
the support team was very friendly and helpful. Great garments except for one im sending back now but it was no problem the support team was helpful and understanding. Btw I love these unique pieces o... See more
Company replied
Quick delivery! The products I ordered were definitely oversized so I’m glad I sized down as they also inform you on some of their designs on the website. The quality is great for the price! Only have... See more
Company replied
Company details
Written by the company
Scuffers® is a clothing brand founded in 2018 based in Madrid. In full national and international growth, with a commitment to quality garments and all through an everyday urban aesthetic and full of light, with an undertone of exaltation of personal and differentiating nuances that seek a tireless personal growth. Scuffers was born with the purpose of representing every person who is willing to be more real. More alive. More honest with himself. More proud. More ambitious. In short, more THEM. As Always, With Love
Contact info
Pozuelo de Alarcón, 28023, Madrid, Spain
- help@scuffers.es
- scuffers.es
3.5
Average
20K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Scuffers
We appreciate you sharing your experience with us. We're happy to hear that you enjoyed our quality and delivery service.
Great delivery
Great delivery, and the quality of the jumper is amazing. I would 100% order again.
21 April 2026
Reply from Scuffers
We're happy to hear that you had a great delivery experience, and we truly appreciate your positive feedback regarding the jumper's quality. We value your order!
Repeat customer!
Fairly fast shipping (from Madrid Spain to Ireland) took about 10 days from placing the order, quality is 10/10 sizing is 10/10 highly recommend to anyone who is trying to up there fashion game and invest a little more for a lot more
17 April 2026
Reply from Scuffers
We're happy to hear that you received your order promptly and that you are satisfied with the quality and sizing. Thank you for the positive feedback and for recommending our products!
Prompt service
For an international company i was amazed how fast my order came to me considering I’m not located in the the city but quite far out. I am also loving the jumper the quality and fit is amazing. Would definitely purchase from them again
21 April 2026
Reply from Scuffers
We're happy to hear that you received your order so quickly, especially given your location. We're also glad you love the jumper's quality and fit. Thank you for your positive feedback; we appreciate it!
Reply from Scuffers
We're happy you like it! Thank you for taking the time to share your positive experience with us; we appreciate it.
Quick delivery and great service!
Something went wrong with the order and the team did everything to help us. Very nice clothes with a good quality, quick delivery and great service!
17 April 2026
Reply from Scuffers
We appreciate your positive review! We're happy to hear that our team was able to assist you with your order. We value your feedback and are glad you enjoyed our service and products.
number one !
21 April 2026
Reply from Scuffers
We're happy you found perfect clothes and experienced quick delivery! Thank you for your positive feedback; it means a lot to us.
The service is great
17 April 2026
The jumper isn’t fluffy on the inside…
The jumper isn’t fluffy on the inside as i thought it would be and i didn’t expect the cropped fit to be so tight around my waist but other then that the jumper looks good
17 April 2026
Delivery service does not arrive
21 April 2026
Reply from Scuffers
We regret the delivery issue. We'll investigate to improve our service. Thanks for your feedback.
My order has not even arrived
My order has not even arrived and you Guys are sending me a mail with how did we do. I can tell very bad I want my money back
21 April 2026
Reply from Scuffers
We apologize that your order has not arrived. We'll investigate this issue and work toward a swift resolution. Thank you for bringing this to our attention.
Reply from Scuffers
We're happy to hear that you had a great experience and that our service met your expectations. Thank you for your positive feedback!
Reply from Scuffers
We're happy you received a very good quality product with fast shipping! Thank you for your positive feedback; it means a lot to us.
great quality hoodie and service
great quality hoodie and service, quick delivery to my home
16 April 2026
Reply from Scuffers
We appreciate your review and are very happy you're satisfied with our service and the hoodie's quality. Thank you for your support!
Exchanges/returns
YOu dont offer exchnages for australia or free shipping for returns, and I couldnt get hold of an actial person rather than an ai bot.
20 April 2026
Great satisfactory product.
20 April 2026
Delivery can be quicker but really…
Delivery can be quicker but really satisfied with products that I ordered
20 April 2026
Reply from Scuffers
We appreciate your feedback and are happy you're satisfied with your order. We are always working to improve our delivery times for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.