SD Truck Springs Reviews 

3,723
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I never received my $300 order placed in July of 2023 and the company was unresponsive in my attempts to reach them thru their website and by phone to cancel and request refund. The BBB says there has... See more

Rated 5 out of 5 stars

Excellent customer service from Oscar and SD Truck Springs! Oscar went above and beyond to get our springs delivered ASAP; cross country a few days before christmas, and with a huge storm hitting the... See more

Rated 5 out of 5 stars

Starting this project, I had no idea how to spec’ the replacement shock absorbers on my 2000 Beaver motorhome. The numbers on the existing ones let nowhere. I contacted SD Truck Springs and met Devin... See more

Rated 5 out of 5 stars

Called to follow up on my order and Derrik in customer service was a great help! He was very informative and made sure all of my questions were answered. I needed an alternative shipping date to bette... See more

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4.2

Great

TrustScore 4 out of 5

4k reviews

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4.2

All reviews

(3,723)

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Rated 5 out of 5 stars

I was wondering where my order was I…

I was wondering where my order was I spoke with Derrik Peterson.He said he would get back to me that day and he did he found out that there was a back order on it. Very satisfied with Derek’s response.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

KUDDOS TO DERRICK…

Derrick's customer service was absolutely amazing. He was attentive to my request and the need to expedite my order. He was informative and responsive. Needless to say, my order will be here by end of day today. Great Job!! Kuddos to Derrick

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Air Bag Help

We have been waiting for a while to get the air bags for our Rescue Fire truck and Jacque was able to find them and get them ordered for us, Thank you

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Called to follow up on my order and…

Called to follow up on my order and Derrik in customer service was a great help! He was very informative and made sure all of my questions were answered. I needed an alternative shipping date to better fit my needs and he got it all taken care of. Greatly appreciate his help!

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Your technician was of great help

Your technician was of great help. Parts fit, work as specified, and reasonable shipping time. The shipping for 2 springs was a little high in my opinion, however the overall experience was above average.

1 April 2022
Unprompted review
Rated 5 out of 5 stars

Brian is the best

Brian is the best. Started on the help desk and ended on a phone call. Explained things and made an offer of replacement with another brand. Rare to find folks interested in customer satisfaction at his level.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Brian was a huge help today

Brian was a huge help today! He very promptly looked into my order to check the status and gave me an update. I didn't expect to hear back so quickly and was very happy to have a response to my email so fast.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Thank You Rachel

Rachel was responsive and worked with me. I appreciate her support in resolving my issue.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Brian is awesome!

Brian is very knowledgeable and his suggestions were Informative and very helpful! This was my 2nd order this morning!!

28 November 2022
Unprompted review

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