Never had issues when purchasing diamonds here but sometimes it says fail purchase idk why I chose the diamond tags and it won't works but Atleast the deal her ewse actually good too
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The transactions are pretty smooth and easily manageable. The website is also not cluttered with annoying ads & a very user-friendly interface.
Company replied
Customer service greatly improved. Been using since 2023, and currently I am satisfied. I always use mobile recharge and yesterday (nov252025) i accidentally chose a wrong network. Payment has already... See more
Company replied
the price is around 20% cheaper, customer service was amazing, and i mean AMAZING. Makes me want to spend money on the game. Getting the grasp of using 2 sites and link copy paste was a bit confusin... See more
Company replied
Company details
Written by the company
SEA Gamer Mall Sdn Bhd is an established global digital goods and services platform for gamers, game developers and publishers.
Contact info
69, Jalan Raja Omar, Taman Ria Jaya,, 32000, Sitiawan, Malaysia
- +60-124023320
- helper@seagm.com
- seagm.com
4.1
Great
8K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fast response
fast response, fast payment (i sometimes purchase at midnight and never delay, it makes me trust this site/web)
13 March 2026
Unprompted review
Reply from SEAGM
Thank you for the fantastic review, Osama Mughni!
We’re so happy to know you had a smooth experience with us and that our support team was able to assist you quickly. Making things simple and efficient for our customers is always our goal.
We truly appreciate your support and look forward to helping you again anytime!
Scam site
Scam site , i just purchased many vouchers pins and all pins i received they used before, after i filled inform to them (ticket) they say i must wait 1day to 5 days , and i been more 10 days they wont refund they just keep saying to wait non else this is defense scam , dont buy from this site.!!!!!
12 March 2026
Unprompted review
Reply from SEAGM
Hi abdo mohamed, We’re truly sorry to hear about your experience and completely understand how frustrating this must be.
Please be assured that we take these matters seriously. Kindly contact us at helper@seagm.com with your order number and any relevant screenshots so our team can thoroughly investigate and assist you as soon as possible.
We’re committed to resolving this for you and appreciate your patience while we look into the matter.
Reply from SEAGM
Hi, Sufyan Ansari. Thank you for taking the time to leave a review. We're sorry to see a low rating and would appreciate any specific feedback you may have so we can understand your experience and improve.
If there's anything we can assist you with, please don’t hesitate to reach out to our support team directly via LiveChat.
I just wanna buy 10 Razer and then pay…
I just wanna buy 10 Razer and then pay it for you guys to get 1,100 Gold On Panzer Quest
11 March 2026
Unprompted review
Reply from SEAGM
Thank you so much for the 5-star review, Việt Nguyễn!
We truly appreciate your support and are thrilled to know you had a great experience. We look forward to serving you again soon!
Seagm gaming gift cards
I purchase gift cards from Seagm. You need to chat to verify purchase but once you know that it's very straightforward to get your gift cards!
11 March 2026
Unprompted review
Reply from SEAGM
Thank you very much for taking the time to leave us a 5-star review! We are delighted to hear about your positive experience purchasing gift cards from us.
best service
I think there's no better site for replenishing your account. All orders are always fulfilled. Sometimes there are delays, but the support team responds very quickly, literally in a split second. I'm happy with their service, I recommend it!
10 March 2026
Unprompted review
Reply from SEAGM
Thank you so much for your wonderful feedback! We're truly happy to hear that you're satisfied with our service and that our support team has been able to assist you quickly. We appreciate your understanding when occasional delays happen, and your recommendation means a lot to us!
LEGIT
LEGIT! I got my celcom digi code and it works. Managed to save my malaysian number! This business is a lot more legit than recharge.com where I paid for the same load, no code given, just a trust me you will get your credit in seconds kind of empty promise. SEAGM is the way
10 March 2026
Unprompted review
Reply from SEAGM
Thanks for the awesome review, Mark Marquez! We're glad everything worked out and that you received your CelcomDigi code without any issues.
We appreciate your support and look forward to serving you again soon!
Reply from SEAGM
Thank you for your kind words! We’re glad to hear you had a positive experience and found our support helpful. If you ever need assistance again, we’re always here to help!
I tried to buy a psn gift card but…
I tried to buy a psn gift card but after adding all card information and OTP from bank message website says the card declined and I tried with another card and same as the first he says card declined I don’t know the problem why the website declined my Visa cards for this payment
I hope to have a solution for this problem
8 March 2026
Unprompted review
Reply from SEAGM
Hello, Yassin Sherif. We’re sorry to hear that you’re experiencing an issue. At the moment, we’re unable to clearly identify the problem based on the information provided.
Kindly contact us at helper@seagm.com and elaborate further on the issue you’re facing, including your order number and any relevant screenshots. This will help our team investigate and assist you more effectively.
We look forward to resolving this for you as soon as possible.
Fast,reliable,anda accurate
9 March 2026
Unprompted review
Reply from SEAGM
Thank you for the awesome review, Ahmad Firdaus!
We’re glad to hear you found our service fast and trustworthy. That’s exactly what we aim for! Looking forward to serving you again soon.
The purchases are Quick and easy
The purchases are Quick and easy. And in an event that my purchase order was not sent to my desired platform on time i was able to use Livechat service to Aquire details of the issue or requesta refund. Quick and reliable. 10/10 service and live support.
8 March 2026
Unprompted review
Reply from SEAGM
Hello, BlueJB. Thank you for your 5-star review!
We’re pleased to know that you found our service quick and easy. Your satisfaction is very important to us, and we appreciate your trust and support.
Do not buy anything from this website
Do not buy anything from this website. They asked me to write a paper with their name and date of today, and multiple times i took a photo of my passport and id just for verification. Thier scammers and have bad intentions.
7 March 2026
Unprompted review
Reply from SEAGM
We’re sorry to hear about your experience, Fnatic 95.
Our KYC (Know Your Customer) process is designed to protect all accounts and ensure secure transactions. For transactions that are flagged, we may require additional verification. This is a standard security measure to prevent fraud and protect both our users and our platform, even if previous transactions went smoothly.
If you need assistance completing the verification or have any questions, our support team is ready to help via LiveChat or at helper@seagm.com
You can also read more about our account identity verification process here: https://help.seagm.com/hc/en/articles/1054
Bought some product
Bought some product. They said it will be delivered within 3 days. Ok I wait and in a meantime I go buy somewhere else and they INSTANTLY credited into my game acc. Then I follow up again with them after 3 days. The CS replied "Oh you need to wait within 3 days" I felt like I've been trolled by this merchant. Please don't buy here because they just a middleman and lazy company.
6 February 2026
Unprompted review
Reply from SEAGM
Hello, Arif Abdullah. Thank you for sharing your feedback. We apologise for the frustration you experienced and understand your concerns regarding the delay. After looking into the details, we can confirm that your order has been completed successfully.
We are also looking into the inventory issue you mentioned to ensure our availability status is accurate and reliable for future purchases. Your feedback is valuable and helps us improve our service.
If you have any further questions or need additional assistance, please feel free to contact us directly. Thank you for your understanding.
I tried to purchase a 15 euro giftcard…
I tried to purchase a 15 euro giftcard but it wasnt available but their great customer service offered alternatives which were great, Masheen was the name of the agent that did the great job.
1 March 2026
Unprompted review
Reply from SEAGM
Thank you for sharing your experience, Mehmed Dervić MehoKralj! We’re glad Masheen could help and provide great alternatives when the 15€ gift card wasn’t available. We truly appreciate your kind words and are happy to have been of service!
The service is excellent and very…
The service is excellent and very approachable when you ask some questions and they reply instantly... It's good and convenient.❤️
1 March 2026
Unprompted review
Reply from SEAGM
Thank you so much for your kind words, Christeljane Ugat!
We're thrilled to hear you found our service approachable and convenient. Your feedback motivates us to keep providing quick and helpful support. We truly appreciate you!
It's my second time paid diamonds…
It's my second time paid diamonds through seagm , my first time was good I did receive the diamond even though I need to wait 30minute, my second time I paid diamond which is today a bit disappointed cause of I already waiting from morning until now(night) still didn't receive any diamond so I hope they fix the problem and hope I receive the diamonds.🤗 I ask about my problem at live chat and the person I chat was nice keep it up!
28 February 2026
Unprompted review
Reply from SEAGM
Thank you for sharing your experience and for your patience, Fizah! We’re really sorry for the delay with your second purchase and completely understand your disappointment. It’s great to hear that our livechat agent could assist you kindly. Your feedback will be passed on. We’re working to resolve the issue and ensure you receive your diamonds as soon as possible. Thank you for sticking with us!
I am using singapore number for my…
I am using singapore number for my account and had used malaysia tng ewallet to pay for 3 transactions alr. But recently seagm changed their policy and only allowed payment with the currency have to be the same country as the number the account is linked with.🥲 hopefully they can change it back to not limiting the country currency against the country number
26 February 2026
Unprompted review
Reply from SEAGM
Thank you for your feedback and for sharing your experience, Kaikai. We understand how this change in policy can be frustrating, especially since your previous transactions worked smoothly. We truly appreciate your suggestion and will pass it along to our team for consideration. We hope to find a solution that works better for all our users soon.
A super fast and reliable service to…
A super fast and reliable service to buy Steam wallet codes and other in-game currency. Very, very recommended.
28 February 2026
Unprompted review
Reply from SEAGM
Thank you so much for the 5-star review, Shams Tanvir!
We truly appreciate your support and are thrilled to know you had a great experience. We look forward to serving you again soon!
Fraud transactions were made from your company
I got to know that some transactions were done from my bank account from your company without my knowing. I never used your website nor made any subscription with your company, but amazingly 3 transactions were made from my account for which I never recieved any otp or any message acknowledging recieving or payment of money
25 February 2026
Unprompted review
Reply from SEAGM
Hi, Humera. We’re sorry to hear about this and understand your concern.
Please email us at helper@seagm.com with your transaction details or proof (date, amount, and reference number from your bank statement). Our team will check and assist you as soon as possible.
Thank you.
Support Team
I have bought a product which i had issues with, and i opened a live chat. Not even 2 minutes have past, and a Customer Support named "Emily" issued me a refund.
I am very sattisfied with the support, definetly a good experience.
27 February 2026
Unprompted review
Reply from SEAGM
Thank you so much for sharing your experience, Eqrqw qeqweqweqw!
We’re sorry to hear you had an issue with your product, but we’re glad Emilyn was able to step in and resolve it so quickly. Providing fast and hassle-free support is very important to us, and it’s great to know she delivered just that.
We truly appreciate your kind words and are so happy to hear you had a positive experience. If you ever need anything in the future, we’re always here to help!
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