Seahorse Chandlery Reviews 

44
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Scammer of the first degree. Prolific in setting up multiple companies and not supplying the goods that you have paid for. This is just one of them. Do not buy from him.

Rated 1 out of 5 stars

Order placed 7th December as a Christmas gift, shown as in stock. Emailed them 12th December to ask when it would be delivered, no response. Called and tried selecting every option, no reply. Eventua... See more

Company replied

Rated 4 out of 5 stars

Seahorse chandlery sent me a very nice pair of boat shoes, which I had been searching for for some time. Unfortunately it took a relatively long time for them to arrive, but I put that down to the fac... See more

Company replied

Rated 5 out of 5 stars

I've bought a few things from Seahorse Chandlery now and they seem to be up for tracking almost any marine thing down and offering good deals. The last thing I bought was Kiwigrip deck paint and I wou... See more

Company details

  1. Sailing shop

Written by the company

Seahorse is a new and fast growing chandlery selling boat supplies and clothing at accessible prices. Everyone is welcome from those that venture offshore to those that paddle close to home. Stocking all your favourite brands such as; Pelle P, Zhik, Typhoon, Orca Bay, Ocean Safety, ICOM, Raymarine, Garmin and more.


Contact info

2.8

Average

TrustScore 3 out of 5

44 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.8

All reviews

(44)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and an outstanding…

Excellent service and an outstanding product. I have been very much bowled over by the service particularly with the speed of delivery receiving my Item in only 24 hours from purchase. I would most certainly recommend.

20 October 2020
Unprompted review
Rated 4 out of 5 stars

I was a bit dissatisfied because you…

I was a bit dissatisfied because you were unable to send the gas cylinder with my life jacket which involved a search for a supplier

13 October 2020
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you for taking the time to write a review.

We can only apologise for this inconvenience caused. Our shipping carrier advised that they were not permitting the transport of compressed gas. We have since resolved this issue and the majority of orders are now shipped with DPD.

As a goodwill gesture, we will be sending a 10% discount code to be used with us on your next order. We hope that your next shopping experience will be 5 stars!

Seahorse Chandlery Team

Rated 5 out of 5 stars

Great value

Great value. Great company. Recommended

6 October 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

Happy customer.

25 September 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

Excellent service

Excellent service, product as described.

24 September 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

excellent service

excellent service. Very competitive prices. Kept me informed of delivery details. A most positive experience. Well done.

22 September 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

Really helpful if unsure on things …

Really helpful if unsure on things definitely recommend and there’s great stuff

15 September 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, perfect fit, very happy with my order.

2 September 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 4 out of 5 stars

Seahorse chandlery sent me a very nice…

Seahorse chandlery sent me a very nice pair of boat shoes, which I had been searching for for some time. Unfortunately it took a relatively long time for them to arrive, but I put that down to the fact that the carriers were unusually busy because of the covid-19 pandemic. I hope it wasn’t usual for them to take their time! Otherwise fine.

2 September 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for taking the time to write a review.

We found that there was a delay with couriers due to the impact of the COVID-19 pandemic however this has not been rectified.

We have also since changed our courier to DPD which means customers will receive live shipping updates via the DPD app, text and email to provide the best experience to all of our customers.

We look forward to assisting you again and providing a 5 star service to you.

Seahorse ChandleryTeam

Rated 5 out of 5 stars

Wholly satisfied.

1 September 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

Mary Poppins of Online Shopping

By far the least expensive. Very helpful when contacted. Super quick delivery. The Mary Poppins of online shopping ‘Practically Perfect in Every Way’.

15 August 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

love this company!

love this company!! i hv bought all my sailing kit from them as it was cheaper than from the main seller. All the packaging was plastic free which is amazing as very few brands are doing this. The address was also hand written which i thought was a lovely touch and just to top it off they gave me a packet of haribos!!

13 August 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

Would recommend!

Fantastic value for money. Products arrived on time exactly as described! Would recommend!

4 August 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

10 star service

I’m based in Ireland and was very impressed by the speedy delivery. Shoes are lovely and I’m delighted with them. Will definitely shop with you again.

4 August 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

Loved it

Loved the little extras, quick delivery and great products.

3 August 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

Rated 5 out of 5 stars

Excellent product and service

Zhik changing robe is great, being light and spacious. Transformed changing into and out of a wetsuit. Efficient and prompt delivery. Very pleased.

15 July 2020
Unprompted review
Seahorse Chandlery logo

Reply from Seahorse Chandlery

Thank you very much for the 5 star review!

We look forward to assisting you again and providing another 5 star shopping experience!

Seahorse Chandlery Team

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