SEALEY Reviews 911

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their durability and robust construction. Many appreciate the excellent value for money, finding the tools to be competitively priced for their quality. The customer service is frequently highlighted as outstanding, with people commending the helpfulness, quick responses, and efficient resolution of issues. However, some customers expressed dissatisfaction with certain products, citing issues such as items arriving damaged, specific tools not performing as expected, or a lack of replacement parts for older products. The pricing of some items also generated mixed opinions, with a few people finding them expensive.

What people talk about most

Product

Reviewers mention positive feedback about products. Many customers praise the quality and durability of... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the tools,... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the good and reasonable prices, with some... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers praise the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received Motorcycle Centre Stand Moving Dolly yesterday (bought via Machine Mart). An excellent piece of kit, well made and sturdy, very rapid delivery too! One minor criticism, I bought it to use... See more

Company replied

Rated 5 out of 5 stars

Bought this drill sharpener after reading reviews on Google and utube,also purchased two extra grinding wheels as spares,have so far sharpened about 20/30 drill bits various sizes,very pleased with en... See more

Company replied

Rated 5 out of 5 stars

Sealey tools provide the very best in quality and availability. From entry level hand tools to professional level equipment not mention consumables. Incredible service and support and all levels of wa... See more

Company replied

Rated 5 out of 5 stars

I often try out cheap tools to see if they can work and this sometimes goes wrong, sometimes badly wrong. In general, I avoid brands due to the premium they charge to cover costs unrelated to product... See more

Company replied


Company details

  1. Tool manufacturer
  2. Automotive Repair Equipment Wholesaler
  3. Equipment supplier
  4. Garage Equipment Wholesaler

About SEALEY

Written by the company

SEALEY™ - The Tool Company

Professional tools & workshop equipment specialists

Founded in 1978, SEALEY offers one of the world’s largest ranges of workshop essentials with over 12,500 product lines designed for use in the trade. As a leading brand for professionals, SEALEY products are backed up by total compliance testing, unparalleled aftersales service, comprehensive parts availability, and extended guarantees.

Aftersales Service

As tool users ourselves, SEALEY appreciate how important it is to get equipment back up and running as quickly as possible. Our dedicated team of engineers work with state-of-the-art equipment in our impressive servicing facilities and aim to provide a 48-hour turnaround time on service or repair items, making us the fastest in the business.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

911 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to use website

Easy to use website, and useful information on there

12 December 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thanks for the 5-stars Michael.

Rated 5 out of 5 stars

Purchased the mighty mig150 a year or…

Purchased the mighty mig150 a year or so ago and have used it regularly its a great pice of kit and the weld quality is good as is build robust study at fair price and the settings being very straight forward I have known of sealey for awhile but am genuinely pleased with the item and service provided and would recommend to all

10 December 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thrilled that you're impressed, and thanks very much for the 5 stars David!

Rated 5 out of 5 stars

Good tools great service

Life time guarantee good tools good range good service

12 December 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for the fab review and highlighting our Lifetime Guarantee on Hand Tools Jason.

Rated 5 out of 5 stars

Great warranty policy , good ethos towards customers

So for whatever reason any set of wire strippers I buy start to fail and then brake after only a few months , so when I was looking to buy a new set I saw sealey had a lifetime warranty and so I thought I’d give them ago, well 10 months later they did indeed break the metal was fairly brittle and just snapped, but a quick email and sealey are sending a replacement, no questions, issues, problems , this is how a company should act , the fact they broke is less than ideal but given they always seem to fail, the fact that sealey has an excellent warranty policy and also it seems a respectful attitude towards its customers has gained them my custom for life if they stay true to this

6 December 2024
Unprompted review
SEALEY logo

Reply from SEALEY

We pride ourselves on our personal customer service and are happy to have resolved the issue promptly with your wire cutters. Thank you for your 5 star review Jay.

Rated 4 out of 5 stars

sealey all seasons 3 layer car cover .

i have to admit for the first 8 months did everything they said it would, stretched quite a bit too , its outside in all weathers , but now its torn and has also completely lost its weatherproofing ,its torn where the straps are attached , the cover has never been tightened down , it was more effective slightly loose , it has done a great job , but its a tiny bit over twelve months and its going to need replaced .

6 December 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for the stars Michael. We really appreciate your feedback.

Rated 5 out of 5 stars

This is the second Sealey IR20 I have…

This is the second Sealey IR20 I have bought and they are a first class product. The Sealey tech team are great if you have any problems.

2 December 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star review Neil. We pride ourselves on our personal customer service and are very happy that you're really pleased with your Infrared Heaters.

Rated 2 out of 5 stars

Sealey metric tap and die set

This is just a heads up to anyone thinking of buying the Sealey 32 piece metric tap and die set. I sent mine back to Ebay for a full refund and bought a Halfords 27 piece set instead, that was better quality and £15 cheaper! This is a shame as previously I've been pleased with Sealey tools. I even received a flyer through the post after my purchase with the Sealey sales department email address on it thanking me for my purchase, so I contacted them to tell them I was far from happy and asked them why the quality of Sealey tools had got worse. They are obviously not that bothered as I didn't even receive a reply.
You've had the information already. Just respond to my email!

4 November 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for your feedback Steve. We would like to investigate the issue further, so if you could please get back in touch with us on 01284757500, or by email to support@sealey.co.uk with the model no. we can look into it for you. Thank you.

Rated 5 out of 5 stars

Reasonably Priced Quality

Sealey tools are, in my opinion, some of the best you can get. Excellent quality and performance for very reasonable prices.

29 November 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star review Jon.

Rated 5 out of 5 stars

Broken Tool replaced immediately

One of a set was broken e mailed Sunday and by Wednesday I had received a new tool absolutely amazing service would thoroughly recommend

27 November 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your recommendation Angela. We pride ourselves on our personal customer service and really appreciate your 5* feedback.

Rated 5 out of 5 stars

Bought a sealey drill and impact driver…

Bought a sealey drill and impact driver 20 volt. For some reason the battery chargers don't last long enough. I think it might be a design fault ??. Other than that the batteries and the drivers are all working fine.

27 November 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for your 5 star review Robert. We would like to explore this matter further. If you could please get in touch with us on 01284757505, or by email to technical@sealey.co.uk we can investigate for you. Thank you.

Rated 3 out of 5 stars

POor Chrome plating/Quality control.

I have been buying Sealey tools for my workshop for many years and have always felt comfortable using them.
I have noticed however that over the last couple of years the finish on their chrome plating has become very poor and cheap. They, like most other brands, are probably having tools made in China but even Chinese tools can be of good quality if specified by the purchaser. Seems to me that Sealeys Quality control needs re training in what to look out for during quality checks, indeed some of the chrome plating peels off like tin foil but is as sharp as a razor which ends up in cuts which need cleaning , which is time wasted on the job!!!

18 November 2024
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for your feedback Chris. We would like to investigate the chrome plating issue further, so if you could please get back in touch with us on 01284757500, or by email to support@sealey.co.uk with the model no. we can look into it for you. Thank you.

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