Although we didn't buy the mattress direct from Sealy on what probably could be considered as a budget price (although it was on a more than 50% off lightning deal) the quality of the mattress is cert... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a hospitality mattress direct from Sealy, having slept on it in a hotel. I thought it was fantastic value, as the quality is superb. It is so comfortable, yet supportive. The purchase was t... See more
Company replied
This product has been a revelation. I used to think that I could sleep on anything. I now see that there is a difference between being in bed and actually feeling totally relaxed and at rest. Even if... See more
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Since we received delivery of our new Sealy bed we now have really restful sleep. It is so comfortable and gives us terrific support. The Sealy Company make excellent quality beds and offer great c... See more
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Company details
- #145 of 226 best companies in Bedroom furniture shop
Written by the company
Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.
Contact info
Station Road, CA7 2AS, Carlisle, United Kingdom
- 01697320342
- salesorders@sealy.co.uk
- sealy.co.uk
4.5
Excellent
1K reviews
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superior quality and comfort
Superior mattress, quality design and beautifully made. The comfort is sublime and my body is well supported. This is my second sealy mattress and they stand the test of time. Well worth the money for a quality sleep
23 February 2026
Reply from Sealy UK
Thank you for your 5* review
Excellent mattress.Best sleep ever had.
Excellent mattress.Best sleep ever had.
So comfortable.Excellent delivery service and highly recommended
21 February 2026
Reply from Sealy UK
Thank you for your amazing review
Almost Perfect
Would have given 5 stars, but one of the head board connections was broken on the bed base, so had to wait a while for a replacement, bed was usable though.
15 February 2026
Reply from Sealy UK
Thank you for your review.
We're sorry to hear of the problem you experienced and apologise for any inconvenience caused.
Best wishes
Sealy UK
Excellent quality mattress
Excellent quality mattress
Comfy and exactly as wa shown in the show room - could be more pleasing on the eye , but excellent quality - and yes would recommend
20 February 2026
Reply from Sealy UK
Thank you for your review
The server was spot on and the delivery…
The server was spot on and the delivery service was excellent 👌
9 January 2026
Unprompted review
Reply from Sealy UK
Thank you for your review :)
The salesman was very helpful It was…
The salesman was very helpful It was very hard to decide but he explained things very clearly
13 February 2026
Reply from Sealy UK
Thank you for your review
The mattress seems to be very well made…
The mattress seems to be very well made and comfortable
17 February 2026
Reply from Sealy UK
Thank you for leaving a review
We had a previous Sealy Posturpaedic…
We had a previous Sealy Posturpaedic matress and was satisfied hence the reason we purchased a new one.
20 February 2026
Reply from Sealy UK
Thank you for your review and your loyalty to the Sealy brand :)
Efficient, easy and comfortable
Easy ordering process, quick and efficient delivery, very pleased with the mattress.
20 February 2026
Reply from Sealy UK
Thank you for your review
Not as good as my purchase in Hong Kong!
17 February 2026
Reply from Sealy UK
Thank you for your review.
We're sorry to hear you aren't finding your UK mattress as good as the one you purchased in Hong Kong.
Unfortunately we are unable to compare specifications as we are unsure which mattress you have purchased and can only apologise for any disappointment.
Best wishes
Sealy UK
My second sealy bed
My second sealy bed. Would highly recommend. Extremely comfortable with great support
11 February 2026
Reply from Sealy UK
Thank you for your 5* review
Reply from Sealy UK
Thank you for your 5* review
Not as good as my previous Sealy in Hong Kong
Not as good as my previous mattress in Hong Kong. This one is too soft , not supportive as I expected.
17 February 2026
Reply from Sealy UK
Thank you for your review.
We're sorry to hear you are finding your new mattress too soft for your liking. We would recommend discussing your options with the retailer.
Best wishes
Sealy UK
This is the most comfortable mattress I…
This is the most comfortable mattress I have slept on in my 65 years! It is also quite light which is useful because we have an otterman bed, so lifting it is much easier than our last mattress. I would have no hesitation in recommending it.
16 February 2026
Reply from Sealy UK
Hi Peter, Thank you for your wonderful review!
Very happy with purchase of Sealy…
Very happy with purchase of Sealy Posturepaedic bed. Very comfortable.
7 February 2026
Reply from Sealy UK
Thank you for your review
Mattress needs to be turned weekly for…
Mattress needs to be turned weekly for first year. Bit of a pain!
13 February 2026
Reply from Sealy UK
Thank you for your review
Delivery was on time
Delivery was on time, exchange of mattresses went smoothly and efficiently.
Can feel when my partner gets out of bed, more so than our old mattress which is a little disappointing.
12 February 2026
Reply from Sealy UK
Thank you for your review
Strong smell from matteress our mattress 7-8 weeks ago and…
Received our mattress 7-8 weeks ago and the smell from the mattress was overpowering, after contacting the retailer we bought it from they went through the usual things like air it well etc but the smell was to much so they visited us to check the smell out and they agreed it was strong ,they went away and rang seals who agreed to replace it . The new mattress was delivered this week and the smell was ok this is excellent service by both sealy and my retailer
Very happy customer
13 February 2026
Reply from Sealy UK
Hi Stuart,
Thank you for your review, we're sorry to hear your mattress had a strong smell and apologise for any inconvenience. We're pleased your mattress has now been replaced and hope you will be sleeping comfortably for many years to come.
Best wishes
Sealy UK
My faith in customer service has been…
My faith in customer service has been restored!
Very quick response to emails and enquiries and my mattress was amazing! Worth every penny 😴
12 February 2026
Reply from Sealy UK
Thank you for your lovely review
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