Seatpin it is absolutely your best choice when it comes to any concert or event,so happy I found them.Their customer support it is absolutely mind-blowing,they are so fast to responding to any questio... See more
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top quality experience for Man city Vs Real Madrid i ordered 2 tickets in hospitality for this event at first they got sent as u18 tickets so complained and without hesitation they changed them bo... See more
Company replied
Hello! It was unique, it had everything - lighting effects, stage, stage behavior and excitement. I specially came to the concert from Bulgaria. Harry Styles also has older fans. Having worked in tele... See more
Company replied
I ordered last minute tickets to a Premier League Football match. The tickets did not arrive soon after I ordered them. As the match came closer the Seatpin emailed me to let me know the seller had no... See more
Company replied
Company details
Written by the company
Seatpin is most active ticket marketplace for live events in Europe. You can buy tickets to your favorite sports game or music show with confidence.
Contact info
Netherlands
- +31 97010204717
- info@seatpin.com
- seatpin.com
Breach of guidelines
Reply from Seatpin
Thank you for your feedback.
We are pleased to hear that your tickets were delivered as promised and that you were satisfied with our customer service.
We truly appreciate your trust in Seatpin and hope to assist you again in the future.
Reply from Seatpin
La ringraziamo per il Suo gentile feedback.
Siamo molto felici di sapere che il servizio per la finale di tennis sia stato perfetto. Apprezziamo sinceramente la Sua fiducia e saremo lieti di assisterLa nuovamente per i prossimi eventi.
Cordiali saluti,
Seatpin Support Team
Reply from Seatpin
We’re pleased to hear everything went smoothly. Thank you for choosing Seatpin, and we hope you enjoyed the event.
Reply from Seatpin
Thank you for sharing your experience. We’re delighted to know you enjoyed the event with your friends, and we look forward to serving you again.
Reply from Seatpin
Thank you for your review.
We are pleased that our support team met your expectations.
It would be great if you would mention…
It would be great if you would mention from the beginning the extra cost per person you charge for administrative matters.
After receiving the tickets on which a very high price was written and receiving your instructions to not check with any of the staff when there is a problem with entering, i thought the whole thing was maybe a scam. But in the end we had no problems!
6 May 2026
Reply from Seatpin
Dear Customer,
Thank you for sharing your feedback. We are glad to hear that you had no issues entering the event and that everything worked well in the end.
Seatpin is a ticket marketplace, and ticket prices are set by individual sellers. The final price, including any applicable fees, is shown clearly during checkout before payment is completed.
We understand your concern regarding the ticket face value and the entry instructions. These instructions are provided to help customers receive the fastest possible support directly from us in case of any issue at the venue.
Thank you again for your feedback. We will continue working to make the process even clearer for our customers.
seat in first line not the max for view
29 April 2026
Reply from Seatpin
Dear Customer,
Thank you for your feedback.
Please note that front-row seats are not always guaranteed to provide the best overall view, as the viewing experience can vary depending on the venue layout, stage/stadium setup, and the exact position of the seats.
We hope you still enjoyed the event.
Great seats great service will…
Great seats great service will definitely getting tickets from Seatpin again.
1 May 2026
Reply from Seatpin
Dear Customer,
Thank you for your great review.
We are very happy to hear that you enjoyed the seats and our service. We truly appreciate your trust and look forward to assisting you again with future events.
Best regards,
Seatpin Team
Really great service
Really great service. They respected the terms and delivered the tickets on time. The seats were amazing in the section I selected.
4 May 2026
Reply from Seatpin
Thank you for your great feedback.
We are pleased to hear that everything went smoothly, from the timely ticket delivery to the quality of the seats. Your satisfaction means a lot to us, and we look forward to helping you again with future events.
Best regards,
Seatpin Team
Reply from Seatpin
Dear Customer,
thank you for your review. We’re glad to hear that you valued the efficiency of our service and our commitment to compliance.
We remain at your disposal.
Reply from Seatpin
Grazie per il tuo feedback!
Siamo felici che tutto sia andato perfettamente.
Speriamo di rivederti presto su Seatpin!
Cordiali saluti,
Seatpin Customer Support
Excellent tickets and the support team…
Excellent tickets and the support team from Seatpin was top notch. Very attentive and helpful.
29 April 2026
Unprompted review
Reply from Seatpin
Thank you for sharing your experience.
We’re pleased to hear that both the tickets and our support met your expectations. Providing attentive and reliable assistance is always a priority for us.
I ordered last minute tickets to a…
I ordered last minute tickets to a Premier League Football match. The tickets did not arrive soon after I ordered them. As the match came closer the Seatpin emailed me to let me know the seller had not transferred the tickets yet. The communication was excellent and the tickets arrived shortly thereafter. The Seatpin team called me to ask me how they did. Impressive. Back home through Ticketmaster I would never receive the same level of courtesy and service!
20 April 2026
Reply from Seatpin
Thank you for your detailed feedback!
We’re delighted to hear that you appreciated our communication and support throughout the process.
Even in last-minute situations, our goal is to keep our customers informed and ensure a smooth experience.
We truly value your kind words and look forward to assisting you again in the future.
It was really easy to get into the…
It was really easy to get into the stadium, we had no issues with the tickets.
20 April 2026
Reply from Seatpin
Thank you for your feedback.
We’re glad to hear that everything went smoothly and that you had no issues entering the stadium.
We hope you enjoyed the event and look forward to assisting you again.
Reply from Seatpin
We truly appreciate your kind words and are delighted to hear you loved our service. Feedback like yours motivates us to keep improving.
We hope to welcome you again on Seatpin.
Very efficient and helpful customer…
Very efficient and helpful customer service, also with very helpful guidance on what to expect and when to expect the delivery of the tickets. Really recommend!
16 April 2026
Reply from Seatpin
Dear Customer,
Thank you very much for your kind feedback. We are pleased to hear that you found our customer service efficient and our guidance clear and helpful.
Our goal is to provide a smooth and transparent experience at all times. We truly appreciate your trust and recommendation.
Kind regards,
Seatpin Customer Support Team
Everythings perfect
10 April 2026
Reply from Seatpin
We're glad everything went perfectly and that you had a smooth experience with Seatpin.
Reply from Seatpin
We're pleased to hear that you received your tickets.
Thank you for your feedback, and we hope you enjoy the event!
Reply from Seatpin
Thank you for your feedback!
We're pleased to hear that the process was smooth. We hope to assist you again in the future.
Best regards,
Seatpin Team
Got tickets but....
Got tickets but absolute stinking extortionate
Fees are well hidden to last page
Would possible look else where before using
8 April 2026
Reply from Seatpin
Thank you for your feedback.
We’re glad to hear that you received your tickets successfully. We’re sorry to learn that you found the fees higher than expected.
Please note that Seatpin is a marketplace where ticket prices are set by individual sellers, and service fees are displayed during the checkout process before payment is completed. We always aim to maintain full transparency and continuously work to improve the user experience.
We appreciate your feedback and hope to serve you again in the future.
Best regards,
Seatpin Team
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