Seatpin 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Seatpin it is absolutely your best choice when it comes to any concert or event,so happy I found them.Their customer support it is absolutely mind-blowing,they are so fast to responding to any questio... See more

Rated 5 out of 5 stars

top quality experience for Man city Vs Real Madrid i ordered 2 tickets in hospitality for this event at first they got sent as u18 tickets so complained and without hesitation they changed them bo... See more

Company replied

Rated 5 out of 5 stars

Hello! It was unique, it had everything - lighting effects, stage, stage behavior and excitement. I specially came to the concert from Bulgaria. Harry Styles also has older fans. Having worked in tele... See more

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets to a Premier League Football match. The tickets did not arrive soon after I ordered them. As the match came closer the Seatpin emailed me to let me know the seller had no... See more

Company replied

Company details

  1. Event ticket seller

Written by the company

Seatpin is most active ticket marketplace for live events in Europe. You can buy tickets to your favorite sports game or music show with confidence.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not high, responsible prices

Compared to other platforms, the prices here are better, at least for me.

17 February 2026
Unprompted review
Seatpin logo

Reply from Seatpin

Thank you for your feedback.

We're glad to hear you found our prices competitive compared to other platforms.

Rated 5 out of 5 stars

Thank you Setapin

It was the most fun day of my life. Thank you!

16 February 2026
Unprompted review
Seatpin logo

Reply from Seatpin

Thank you for your kind words.

We're delighted to hear you had such a memorable experience.

Rated 5 out of 5 stars

Expensive, but good service

It was a bit expensive, but the service was excellent and we entered the event without any issues.

10 February 2026
Unprompted review
Seatpin logo

Reply from Seatpin

Thank you for your feedback.

We're glad to hear you received excellent service and entered the event without any issues.

Rated 5 out of 5 stars

Fantastic experience

I was very sceptical about buying tickets on a third-party site as I have never done it before! I then bought tickets through seats pin for the Arsenal versus women game in the FA Cup!

I thought the service was fantastic. They were very cooperative throughout and gave me reassurance when I was doubting it a lot and in return gave me one of the best days of my life being able to see my boyhood club at the Emirates, which I’ve never done before, so thank you very much🙌🏼

15 February 2026
Unprompted review
Seatpin logo

Reply from Seatpin

Thank you for sharing your experience.

We're delighted to hear everything went smoothly and that you had such a memorable day at the Emirates.

Rated 5 out of 5 stars

Exiting until the end

Tickets only arrived a day before the event, but everything worked out.

21 January 2026
Unprompted review
Seatpin logo

Reply from Seatpin

Thank you for your feedback.

We're glad everything worked out and you were able to attend the event successfully.

Rated 5 out of 5 stars

Kupih bileti za Bruno Mars London

Kupih bileti za Bruno Mars London, samo v tazi platforma gi namerih.

1 February 2026
Unprompted review
Seatpin logo

Reply from Seatpin

Благодарим за отзива!

Радваме се, че сте успели да намерите билетите чрез нашата платформа.

Rated 1 out of 5 stars

Why are they so expensive

Why are they so expensive? And have loads of tickets, from a genuine fan who wanted to see bts, did all the right things and they was sold out, come here to look and you have loads and selling them way more then the original prices! Just awful

22 January 2026
Unprompted review
Rated 5 out of 5 stars

I had to change the venue and date as a…

I had to change the venue and date as a member of our group could not make it.
This was done for me , so very helpful and pleasant to speak to.

An amazing service and helpful staff 😊😊

10 January 2026
Unprompted review
Seatpin logo

Reply from Seatpin

Thank you for your kind feedback.

We're glad our team could assist you and that you had a positive experience.

Rated 5 out of 5 stars

Reliable

Reliable service. No issues, good communication. Prompt addressing of concerns (I was very nervous using this service for the first time).

12 December 2025
Unprompted review
Seatpin logo

Reply from Seatpin

We're glad to hear you felt supported and that everything went smoothly during your first experience.

Rated 1 out of 5 stars

I was robbed

11 November 2025
Seatpin logo

Reply from Seatpin

Dear Customer,

We are genuinely sorry to see this comment, especially after reviewing your case in detail. You initially purchased a junior ticket, but as soon as you informed us of your age, our team immediately upgraded your ticket to an adult one at no additional cost, purely as a gesture of goodwill.

The adult ticket was delivered to you promptly before the event, and no issue was reported to us at that time. Our records confirm that the ticket was valid and properly issued by the seller.

We understand that match-day crowds and entry procedures can sometimes be overwhelming, but leaving the venue without attempting to resolve the matter with us made it impossible for our team to assist you further. We were and remain available 24/7 to help our customers in such situations.

Seatpin operates with full transparency and guarantees every order. We have helped thousands of fans attend events safely and successfully.

We truly regret the misunderstanding and hope this clarifies the situation for anyone reading.

Kind regards,
Seatpin Support Team

Rated 5 out of 5 stars

Perfect

Perfect! GOT the tickets 5 days before the game

1 October 2025
Seatpin logo

Reply from Seatpin

Glad to hear you received your tickets in advance and had a great experience.

Rated 5 out of 5 stars

I bought a Premier League ticket at the…

I bought a Premier League ticket at the last moment and was pleasantly surprised by the value I got. The seat was in the front row with an amazing view, much better than many other ticket sites I’ve used before. Really impressed!

27 September 2025
Unprompted review
Rated 3 out of 5 stars

Prize is one ot site after when you get…

Prize is one ot site after when you get yhe ticket is another.

1 October 2025
Seatpin logo

Reply from Seatpin

Hello Boban, thank you for your review.

The price you first see on the site is the seller’s listing price. At checkout, our service fee is added on top, and the total is always shown before payment is completed.

It seems you may have taken the listing price as the final price. We understand this can sometimes cause confusion, but the service fee is clearly displayed during checkout.

Rated 5 out of 5 stars

I was a bit afraid but everything was spot on

I was a bit afraid because it's not many reviews or half of it are from new accounts. I have bought tickets for Liverpool - Everton, after purchase I had only order confirmation, then i have to wait for the tickets a day before match day. Tickets collection were on a day match but everything was goes smoothly.

20 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look