I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more
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Company details
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A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.
Contact info
35 Hanford St, 98134, Seattle, United States
- 206.587.0570
- info@seattlepotterysupply.com
- seattlepotterysupply.com
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Replied to 10% of negative reviews
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The glaze SP-15 Turquoise
The glaze SP-15 Turquoise arrived several days after ordering it by phone. I applied three heavy coats to two tumblers in dark chocolate clay. Love the results! There are more colors that interest me and will end up in my glaze kitchen.
I am treated like a priority when I called.
Eric helped me with a kiln problem and is always kind, knows what to do, and treats me like I am a priority. Thanks Eric.
Hells bells!
My order was executed and received quickly. The price is a little on the high side but hopefully worth it once I use the clay ordered and see the results I anticipate.
I love the selection and how quickly my…
I love the selection and how quickly my items arrive. I am a military spouse living in Japan so I have an FPO, AP address and despite that my orders always arrive within a week and I'm so grateful for that!
Fast service.
Quick to respond and ship my order!
I've always received good customer care…
I've always received good customer care from Seattle pottery supply. When I asked questions I actually get a reply. When I make a order, it arrives on time.
I like all that Seattle Pottery Supply… but
I like all that Seattle Pottery Supply has to offer in their online store. However, I ordered some Fire Clay and had it shipped to my home in Idaho. Shipping was double the cost of the Fire Clay. When I placed the order it indicated 1-2 day shipping, at the time I thought it was worth the price. The order ended up taking 4 business days to ship so I had the order recalled because I needed it in 2 days. The amount for clay was refunded but I was charged the full price for shipping. It would have been really nice if Seattle Pottery Supply split the shipping cost with me because it took longer than indicted on their website and was double the cost of the product. That is a lot out of pocket. I received nothing for the $60 I spent:/ Even a store credit for $30 would have been better than nothing.
Delivery was quick
Delivery was quick! The box got scrunched and the underglaze leaked, but it was wrapped in plastic and didn't become a mess. I didn't lose much glaze either.
My ceramic needs are just a phone call away.
Always easy to make a telephone order. Fast turnaround.
Seattle makes it so easy!
fast shipping
Great products and great priced
Great products and great priced. Very good customer service.
Nice range of pottery tool selection
Nice range of pottery tool selection. Easy to order and reasonable timing of delivery. Delivery in good shape.
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