sebamed UK Reviews 

365
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the skincare and baby products are exceptionally gentle, highly effective, and perfectly suitable for all skin types, including extremely sensitive skin and eczema conditions. Many reviewers also enthusiastically praise the fast and reliable delivery service, noting that packages consistently arrive promptly in secure condition while ordering online remains straightforward. Some reviewers were happy with receiving extra complimentary gifts and thoughtful samples alongside their regular online orders. Consumers additionally highlight that purchasing directly from the business successfully ensures authentic items that work wonderfully for daily family routines.

What people talk about most

Product

Users describe positive interactions with product, expressing strong satisfaction and highlighting how gentle... See more

Quality

Clients share positive opinions on quality, consistently highlighting the gentle and reliable nature of these... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that shipping is fast,... See more

Order

Reviewers express strong satisfaction regarding the order process, frequently highlighting how easy it is to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Sebamed, the clear face gel is a staple in my professional Bridal Makeup kit. Have repurchased many many times and always will. Perfect for all skin types to hydrate and reduce irritation.

Rated 5 out of 5 stars

Sebamed is a life saver. I have used it for years after reacting to regular soap and highly recommend it. Buying it direct from the company assures me that the product I’m using is genuine and consist... See more

Rated 5 out of 5 stars

It does work,my Daughter and my husband had dandruff before using it.but now it’s getting better,after every use we can see huge difference.its 100% recommended.

Rated 5 out of 5 stars

The courier service was excellent, package came nicely arranged. I am looking forward to using this product as my baby is yet to arrive😊😊. I have heard good reviews about tgis product and decided to... See more


Company details

  1. #50 of 220 best companies in Beauty product supplier
  2. #22 of 63 best companies in Skin care clinic

About sebamed UK

Written by the company

We are a medicinal skincare brand creating gentle, soap-free products with a pH value of 5.5 to protect and maintain healthy skin.

Sebamed values making skincare products accessible to everyone.

Suitable for the whole family: From babies and children to those over 50+ and for various skin and hair types, including sensitive and problematic skin conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

365 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(365)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used Sebamed moisture lotion for…

I have used Sebamed moisture lotion for quite a while and I am more than happy about the product. Since, I have never missed any offer, as the company always keeps me up-to-date on the offers. Moreover, the delivery is free for orders above £25.00. Thank you Sebamed

27 March 2026
Rated 5 out of 5 stars

Great for face and body

Sebamed liquid face and body wash is great for my oily skin. I ordered the refill pouches in the sale which were great value and they arrived very quickly too. I would have liked the face foam too but it was sold out!

27 March 2026
Rated 5 out of 5 stars

Forever Fantastic

Absolutely one of my favourite brands.. the detail that goes in to absolutely everything they do is absolutely perfection. I usually buy the 1L body wash, not only is it extremely careful on the skin, but it is extremely ‘lathery’ with only the tiniest bit meaning it will last AGES! Not even to mention the beautiful scent and little pearly pigment they put in to it.

10 March 2026
Rated 5 out of 5 stars

Great soap

I find most soap bars as drying my skin. Sebamed soap is delicate and did not cause any drying.
Recommended !!!

9 March 2026
Rated 1 out of 5 stars

Allergic reaction to SebaMed

Purchased the Sebamed anti hairloss shampoo. Used it once, as per instructions. I got an allergic reaction, my scalp and face felt like it was burning, my cheeks got hives. It was horrible. I took an antihistamine, but still, hours later my scalp feels tingly and itchy. I purchased on Amazon and this company doesn't do refunds or have any allergy advice on the listing or on the box. Obviously, I won't use any SebaMed products again. I complained to Amazon customer service who are reaching out to the company. According to the trade descriptions act UK, they should refund me.

18 March 2026
Unprompted review
sebamed UK logo

Reply from sebamed UK

Thank you for taking the time to leave your review. We’re very sorry to hear about your experience.

Please be assured that we take all complaints very seriously.

Our Quality Team is currently conducting a full investigation and will be in touch with you again shortly.

We appreciate your cooperation and patience in the meantime.

Sebamed UK

Rated 5 out of 5 stars

The only product my sensitive skin truly tolerates

I have extremely sensitive, hyper-reactive skin, and I have been using Sebamed products for over 10 years following my dermatologist’s recommendation. Since then, I have never looked back.

Although this product is not specifically marketed as a hair cleanser, it has become my true “one-for-everything” solution face, body, and even hair for daily showers. I originally used the Sebamed shampoo, but one day I accidentally used this wash because the packaging looked very similar. Surprisingly, my skin and scalp felt calmer, cleaner, and more comfortable than ever before. I loved the result and have continued using it ever since.

It is gentle, non-irritating, and consistently reliable something very rare for people with highly sensitive skin. No dryness, no irritation, just clean and balanced skin after every use.

After a decade of continuous use, I can confidently say this is the only product I fully trust for daily care. Highly recommended for anyone struggling with sensitive or reactive skin.

20 February 2026
Rated 5 out of 5 stars

Sebamed is a life saver

Sebamed is a life saver. I have used it for years after reacting to regular soap and highly recommend it. Buying it direct from the company assures me that the product I’m using is genuine and consistent. Their delivery is quick and reliable.

10 February 2026

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