Secret Benefits Reviews 

977
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the website feels saturated with inactive profiles and automated systems that consume user credits. Many people explicitly mentioned having to pay excessively just to open and reply to messages that ultimately lead nowhere and waste valuable money. Though some reviewers encountered frustrating obstacles, a small group of users were actually happy with the platform and quickly connected with real matches. These positive individuals genuinely felt the site worked very well for finding real interactions despite all the widespread issues reported by other users.

What people talk about most

Website

Consumers find the website frustrating due to widespread fake profiles and automated bots. Reviewers... See more

Payment

Customers consistently note negative experiences with payment, expressing deep frustration over having to buy... See more

User experience

Clients share profound dissatisfaction with the user experience, expressing frustration over profile... See more

Price

Customers expressed deep dissatisfaction with the high costs, describing purchases as very poor value after... See more

Social media

People report widespread dissatisfaction with social media features, expressing frustration over numerous... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Firstly, it is worth saying i have met girls off the site that are genuine and are fantastic, and i believe all the profiles are genuine, and the girls are all there for different reasons, some just f... See more

Rated 1 out of 5 stars

Cheaters like my husband love this site. Sad thing is he would rather pay someone to be intimate with him (not good looking guy) and doesn't care if his wife is doing without. He also turns them into... See more

Rated 1 out of 5 stars

Scam! They send automated messages from fake profiles. I received over 25 messages, replied to 10 (verified, some with Top Admirer) yet none of them responded. One, saying were located same town as me... See more

Rated 1 out of 5 stars

Out of 50 maybe you get one real person. It looks like the site is either mostly bots or the accounts are being manipulated by the app admins: as most other reviews describe you'll get a lot of messag... See more


Company details

  1. Dating service

Written by the company

Secret Benefits takes pride in providing excellent customer service that goes above and beyond. If you are having a problem with the site, please contact us directly and we will do everything we can to solve it. Secret Benefits is where generous and attractive people can meet to find adventure and companionship.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

977 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(977)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bots and bots and more bots

Bots and bots and more bots - 1 out of 2,300 profiles are real. Don’t get me wrong, the photos are real, but the profiles are not.

The platform is designed to get you to buy credits to respond to these bots.

28 September 2024
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. You get absolutely loads of messages, and when you reply, about 90% of the time, you get no response.and while you are checking for any replies, you get new messages. You can burn through hundreds of £££ in hours. Probably lucky if 5% of the female profiles are genuine

18 September 2024
Unprompted review
Rated 1 out of 5 stars

Harassment and Solicitation

Was being harassed by two men on SB. One was impersonating another man and the other was soliciting which I called him on it. Next thing I know my profile is deleted and told I can’t even have an explanation as to what happened. Horrible site.

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Allows soliciting, ban you if you complain

Response to questions/complaint is to delete your account.
Asked what they were doing to prevent men from sending women distasteful messages and openly soliciting women since I wasn't allowed to write on my profile I wasn't looking for that and they deleted my account!
Absolute joke! No attempt to help protect women or stop people breaking the law

11 September 2024
Unprompted review
Rated 1 out of 5 stars

Folks this is a scam site

Folks this is a scam site.
you'll get hundreds of messages from bots and fake accounts designed to burn your credits. We even tried it with an empty profile with no pictures and little details and the profile got flooded with messages from admirers. Save your money.

29 August 2024
Unprompted review
Rated 3 out of 5 stars

Massive disappointment

I've met people through this in the past but recently (the last few months) it has been a massive disappointment. Out of 20 messages I only received 3 replies, and they were from timewasters and flakes. It's hard to avoid the conclusion that a lot of these profiles are just 'bait' and not for real. Some have been around for years with exactly the same photos and details.

UPDATE 29/08/2024: To their credit, staff did promptly refund my last payment in response to my review. They did however delete my account without notice. It would have been nice to have been forwarned so that I could copy my text for future use.

18 August 2024
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!

SCAM ALERT!! So I used this site for few weeks and I thought It was pretty good. Then when I purchase credits in order to read and write msgs from people. Out of the 9 women that I paid to be able to msg each one, I’m talking I only replied to the ones that liked me and wrote me. Only one responded and when I asked what was up with site. She fills me in on the site having bs profiles, that I had to “sift out the bs ones”. I wasn’t aware of that scam so I complained explained how I learned of the scam so got refund and was even going to be smart about it the second time bc I knew the scam.
But the site removes me entirely and locks my account out. So I have to be ok with being scammed in order to keep my account I guess. Then deleting my account bc I figured out the scam is a terrible way to keep something like this quiet. I hope all these Asian scam dating sites and these sites get shut down. Save you time and money.

10 August 2024
Unprompted review
Rated 1 out of 5 stars

Very expensive SCAM

I am a female and have experienced terrible mistreatment from this SB website. I believe this is because SB is aimed at taking as much money as possible from men. I was on the website for a few days. During this time I started conversations with a few men. They had to pay SB to be able to talk to me. The fee is between £2.40 and £4.60 per member who wants to talk to a female member. Price depends on the dollar exchange rate (most odd that all their transactions are in US dollars?) also it depends on how many credits a man buys at once. 100 credits he pays about £46, for 1000 credits this becomes £226. To begin a conversation with a female he has to pay SB 10 credits. So for £46 a man can start only 10 conversations. Taking into consideration that SB create many fake profiles it means that many times the man receives no answer and his money is wasted. SB say that all following conversations with the same female are free. So SB make no more money from that conversation! Therefore it is in their business interest to keep starting new conversations. So in my case, without giving any reason why, they deleted my account. I have no idea what happened to my personal information including pictures as I have no way of accessing the account not that my deletion would make me believe they didn't keep them of course. The few people who paid to start conversations with me are suddenly left with no one there only the information that the account has been closed, or something similar. They possibly think that I was being unfair and just got bored and closed my account they will never realise it was SB that cheated on them. I lost my chance for nice meetings, maybe even lifechanging adventures, but these men lost money and now they will pay again for new conversations until SB has taken as much money as possible from them.
I copy below the email that I received from SB which shows how they gave no explanation for the closure of the account. A further point is that I have reason to believe that SB monitor all private conversations, which in my opinion is quite disgusting, who knows what sick reasons they have for monitoring and no doubt recording everything people discuss with each other. Below is the email I received:
Hi there,
Your profile has been found to be in breach of our Terms, and as such it has been removed and we aren’t able to let you continue using the site.
For privacy and security reasons we’re unable to provide you with further information.
Thanks for your understanding.
--------------------
Keane
Secret Benefits Support

9 August 2024
Unprompted review
Rated 1 out of 5 stars

Secretbenefits: scam

Secretbenefits and its sister website, sugardaddy, are both scams even though they do on occasional yield real results. I have been a sugardaddy for many years and have met younger women using seeking.com and secretbenefits.com, but it is clear that SD and SB both scam the men, unlike seeking. Men will receive messages from lots of girls who then never respond to replies. Only some girls are genuine. I complained about secretbenefits 8 months ago and they gave me an instant refund of 3 x 200 credits and deleted my profile. I then created an account on sugardaddy but a few weeks later, on seeing exactly the same pattern of 'credit harvesting' to burn my money, I send an identical message to several of the girls asking "why do so many girls not reply after they initiated a conversation? It feels like a scam. If you are a genuine sugarbaby I would like to hear more from you". An hour later I got a message from the website saying "I would be refunded and deleted because I had complained previoiusly". I used a different email address/domain for SD/SB but they still connected me. Suspiciously after I wrote supposedly private messages to girls. Are they monitoring messages?

Basically the fake messages simply harvest 10 credits each time, and only a small fraction are genuine messages from girls who will converse after your reply. This is why any website with a pay-per-message policy rather than a monthly subscription is a scam. It is so easy to abuse with fake/automated messages.

18 July 2024
Unprompted review
Rated 1 out of 5 stars

3 yrs assessment - Fake Profiles, Bots and Scams

This site could have been legit but there are so many things not right. I have been a member over 3 years now.

1. More than half are fake profile and bots. Either they will respond to you with a short note and then no response back and you just lost your credit for viewing the message. Or you write to someone and 7 out of 10 no response.

2. The profiles recirculate and folks I have seen 3 years ago, would disappear for 6 month and would show up again. Some showed up annually like clockwork. In several years the age remains the same and didn’t increase lol.

3. If you get lucky, 8 out of ten just wants to scam you and wants money for meet, uber ride, dinner plan, nails done and then there is no show as you may have sent a good faith fund to help with babysitter or uber ride. 2 would actually be legit and they too have alternate motive but its how to set the expectations.

4. If you report scam, you dont often get your credit back.

I think they hired a 3rd party marketing team to boost membership and at the backend all sort of fake profile and bots are build to generate attraction but you can be sure that you will get seldom response back. I had over 2500 credits and have done extensive engagement and to be honest got maybe 8 connection who were legit out of 100s. There are some legit users there and this is how I now play the game.

I like someone, I request additional photo access. A bot can auto approve photo request. But I look to see if the bot did my page visit and also if they requested the same. 8 out 10 they do not and I know its a fake profile. I also wait to see if I get a message, if not then that confirms my theory as well.

Fake user/bot also sends new message. If they haven't visited your page and you get a message, that to me is a red flag as well.

I also typically wait few days to respond to the message and wait to see user online activity. In most cases they will show last seen 2+ days ago and that is another indicator of fake profile/bot.

I wouldn't waste my time here and it would be cheaper to go to a bar and buy drinks for stranger and make friends. Oh also, this site is branded into other different names and not just SB. They can easily read your messages and I would be very cautious of your interactions on the site which they can use against you. If you do get a legit person, exchange offline via txt. Get a google voip number for free and use it.

Good luck and save your $$. I spent a lot with not much success. Oh and the positive review you see here, most likely the fake users and bots accounts made it possible. I won’t be surprised if suddenly you see some positive review on Trustpilot with all stars in a short while to balance the negative. There would have been tons more negative review but just like they offered me credits to take the review down, they offered others and folks happily did it to get credit back or refund back in exchange. I was selfish and took the deal in the past and took my reviews down. I went against my Bro code.

I wonder if anyone filed a complain with BBB and actually audit and investigate the legitimacy of the site and their policy .... hummmm … it may not help as this is not even onshore and offsite in a non extradition country maybe. Read their terms and condition and you will see what I am saying.

UPDATE July 19 - SB contacted me and based on the reviews in the past , they offered some credit to my ac and asked me to take the reviews down. I did and provided feedback for improvement s. I had since purchased over $500 worth credit and had 900 some credit as of last night and today they closed the account based on my latest review you see now. Which is fine but they owe me money-back. This would be another flag on how accurate the feedback is. See email screenshot lol… if I don’t get my refund , I am filing a BBB complain.

UPDATE July 20 - They honored the refund and gave me $289.32 back as a bitcoin transfer.

15 July 2024
Unprompted review
Rated 1 out of 5 stars

Mostly women wanting money with nothing…

Mostly women wanting money with nothing in return. Generation of “participation trophies.” Site itself only cares about extracting the maximum amount of $$ they can from men. Their manipulation is dubious at best.

8 July 2024
Unprompted review
Rated 1 out of 5 stars

I have been on site for 2 months and…

I have been on site for 2 months and I’ve had women send me a message and I respond immediately and they never respond back why? Lots of fakes and here’s how to tell they are fake. They will admire you then send you a request to see private pictures (which you didn’t ask for and cost you money) then they give to access to questions which you didn’t ask for and cost you money. Then when I ran out of credits I received 20 messages. Totally bogus. I’m staying with escorts because it’s much more fun and cheaper.

19 June 2024
Unprompted review
Rated 1 out of 5 stars

Full of fakes

Altho customer service refused to answer my question three times, i suspect most of the ‘messages’ sent from women are actually chatbot generated from the site itself. I would often pay to open their message but would not get a response. That makes no sense i would continually get that many messages with no responses (if the women arent interested, they wouldnt send a message in the first place).
I also suspect many of the profiles are fake.
Try it out if you want to throw away a few hundred dollars for nothing, but remember i warned you.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Update: Definitely a Scam...Pretty sure it is a scam

Pretty sure it is a scam. There are real women signing up as I have seen a few I know from other sites, and personal experience in real life, but you are never actually connected. I paid the fee, supposedly for unlimited messaging once you unlocked a profile, but you never get a response....even if they message you first, you respond immediately, and then nothing.

6 June 2024
Unprompted review
Rated 1 out of 5 stars

Strong smell of fraud here

Strong smell of fraud here. they could give us a 3 day low introductory membership, instead of your $60 cash grab for 50 credits, if it was legit.
WE ALL KNOW THE GOOD REVIEWS HERE ARE FROM GUERILLA MARKETING. It was due to a FAKE CONVERSATION by the marketing dept ---posing as reedit members that led to me finding it. The fee structure is similiar to ASHLEY MADISON. Women reach out to you--doesn't happen in real life dating sites. MANY MANY women have face pics you can see--ALSO doesn't happen on a site of this nature.
The layout and cost are nearly identical to Ashley FAKE Madison, probably another site run by them. It's already been established they have bots and employees impersonating women. Seeing a few women who I have also seen on tinder. ONE I actually met off of match.com years ago. The SB profile doesn't match her age and height.
Wonder where they found all the "VERIFIED " women. Assume you answer an advertisement somewhere.

HAPPY TO UPLOAD PICTURES OF RUSSIAN MODELS WHO APPEAR AS MEMBERS IN LA.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

Fraud, Fraud, Fraud!

This website is definitely all fake and the organization is acting in a fraudulent way by leading users to believe that they will get a response to their emails. I have belonged to this site for well over a year without being a paying member and each day I get 5 - 8 emails from young women - sometimes 2 letters from the same person. So I decided to join and pay to contact some of these women. Within 3 to 5 seconds after the SB screen showed that my payment was received I got hit with 12 - 15 emails all at once from women who's profile I had viewed in the past couple of days. Now they weren't all sitting there waiting for me to pay for membership to contact me - this is a programming feature of the SB website and a poor one at that because it released too many emails all at once for it to be believable. Anyway, I contacted a couple of women and got a generic one liner response like "Hey baby, how are you doing". They never responded to any of the questions I asked in my message to them and a second email from me went unanswered in both cases. Now that I'm a paying member I get about 1 or 2 emails a week. If this isn't fraud I don't know what is. You'll have better luck finding someone at the grocery store.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

THE SITE IS STEALING MY IDENTITY

I tried to create an account last Friday but gave up after being notified that my phone number was "invalid." Since then, I have received several emails saying that my profile was liked and messaged by multiple accounts??? This is concerning to me, especially as I never actually went through with completing an account.

Since failing to get into contact with anyone in customer service (they will not reply to me regardless of the number of emails I send), I did my research and now understand that this is a common experience with this scam operation!! SBs sign up for an account but cannot access their profiles, and the actual SDs on the website are frustrated, thinking the women don't want to respond to their messages. Little do they know they legitimately cannot reply to their messages, and they are wasting their money trying to start a conversation!!! I can't even access my account to permanently delete my profiles, which is both disgusting and borderline identity theft, seeing as I never officially consented to my information being out there.

-0/10 would recommend. Don’t waste your time or money, they’re just going to steal your information and scam you out of your money.

26 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look