Banner for Secretmeet

Secretmeet Reviews 1,486

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, politeness, and positive attitudes, highlighting specific individuals who provided excellent support and assistance. Many people appreciate the real conversations and connections they've made through the platform. However, a significant number of people were dissatisfied with the pricing structure, finding it too expensive to send messages or engage in conversations, with some noting the cost of credits as exorbitant. There's also mixed feedback regarding the website and user experience; some find it user-friendly, while others point out issues like a dated design, freezing, overlapping menus, and a lack of features like pinning important conversations or an efficient notification system. The payment model, which often requires purchasing credits for basic interactions, is a common point of frustration for many.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many reviewers express dissatisfaction, citing concerns... See more

User experience

Consumers find the user experience to be ambiguous. While some reviewers praise the user-friendly interface,... See more

Staff

Users describe positive interactions with staff. Many customers praise the staff for being helpful, polite,... See more

Price

Customers had negative experiences with price, consistently finding it too expensive. Many reviewers... See more

Payment

Reviewers express significant frustration with the payment system. Many customers report that the app quickly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just expressed concern that men seem to have to spend more money to open videos posts send letters

Rated 4 out of 5 stars

Everyone has been respectful. No alluring talk. I like to meet people who are honest. Not into drama or games. This appears to be the right place.

Company replied

Rated 3 out of 5 stars

I don't like the fact that one has to spend x amount of money in order to share information. Some of us have limited funds and it could take years to accomplish the goals you have set. Some of us may... See more

Company replied

Rated 5 out of 5 stars

Amy was great! She is good at listening and actually trying to rectify the situation. She should train others to know how to be a customer service representative. She has patience and knowledge to... See more

Company replied


Company details

  1. Social media agency

About Secretmeet

Written by the company

Secretmeet online community for positive and meaningful conversations

Join Secretmeet, an online socializing platform where meaningful connections can flourish. This welcoming space is designed for engaging conversations that create opportunities to feel heard and appreciated.

Whether you’re seeking understanding, encouragement, or simply a place to share your thoughts, Secretmeet provides an environment where uplifting exchanges can bring value to your day. Conversations here are built on mutual respect, positivity, and openness.

Share your thoughts freely in a space that encourages thoughtful communication and new perspectives. Each interaction on Secretmeet offers the potential to engage in meaningful discussions and connect with individuals who appreciate positive dialogue.

The Secretmeet community fosters a sense of belonging, where every conversation has the possibility to add warmth and positivity. From lighthearted exchanges to deeper discussions, each interaction is an opportunity to explore connections that can uplift and inspire.

Join Secretmeet and discover how meaningful conversations can enhance your daily experience. It’s more than just communication — it’s a platform where conversations spark connections, perspectives expand, and every exchange has the potential to brighten your day.


Contact info

Let’s turn secrets into connections!

We want you to be at the heart of our platform.

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I'm an organised person

I'm an organised person. Having no way to pin or flag important conversations drives me up the wall. I've got twelve chats open and finding a specific one means scrolling through all of them every time. It's a basic feature.

8 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Troy,

Your feedback about conversation organization is noted and will be shared with the team.

If you need help managing your chats or have suggestions, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

That I am not able to share a video…

That I am not able to share a video with others

16 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

If you’d like to check what’s available for your account or need assistance, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Excelent


Excelent, top services

16 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Joao,

Really happy to hear you’re enjoying it!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

it asks me to accept cookies every…

it asks me to accept cookies every single time i open the site on my tablet. getting old.

29 March 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Bredi,

Cookie preferences should normally be saved after selection.

Please contact support@secretmeet.help with your device and browser details so the issue can be checked and resolved.

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

I was here in this site since 6 of…

I was here in this site since 6 of December 2025 but recently I released I just wasted my time for nothing and there are no real profiles here even through it had been verified profile but after 4 months I released they are AI and Bots only . You will never get your real date here please be careful and reconsider when you purchase credit otherwise you wasted time and money for nothing . I had been requested the refund , they accepted my request and said can process but unfortunately I didn’t get the refund back . So disappointed ,

16 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Dom,

We have strict measures in place to prevent misleading or non-compliant activity, and all users are expected to follow the platform’s Terms of Service.

We also take payment and refund-related concerns seriously. Please contact support@secretmeet.help with your details so the team can review your case and assist you further.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

The customer service person I spoke…

The customer service person I spoke with was a great listener .and he pretty much had an answer for my complaints.he convinced me to keep my profile and try this again I hope this time will be better for me

16 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Ann,

Glad it’s been working well for you so far!

Sincerely,
Tina from Secretmeet

Rated 2 out of 5 stars

Where are these men

Where are these men, around the world. So if I want to meet one of them I need to travel?

14 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Janice,

Profiles can be from different locations, and you can use filters to focus on people in your preferred area, depending on availability.

If you’d like help adjusting your search or checking location settings, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Caring

People who seem to actually Care 🙄 Thanks.

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Keith,

Thank you for your support and kind words!

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

Everything

Everything

15 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Tyler,

Really happy to hear you’re enjoying it!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Lovely girls

16 April 2026
Secretmeet logo

Reply from Secretmeet

Hi James,

Thanks for the feedback, it means a lot to us!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

Gave up on mobile

Tried using the site on my phone for the first two weeks. Freezing, overlapping menus, text jumping around. Gave up and now only use it from my laptop. Which is fine I suppose but slightly defeats the purpose when you're out and about and want to check in.

4 March 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi there,

Please contact support@secretmeet.help with your device and browser details so the team can check the performance issues on mobile.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Pleasant Surprise

I was offered and received a one-time discount that was presented by Kelly. It was unexpected, but a pleasant surprise. She checks in with me on a regular basis, for which I'm grateful.

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Luna,

Thanks for your kind words, we really appreciate it!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

Too expensive for me.

Too expensive for me.

14 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Celina,

You can explore the platform without charge, while credits are used when continuing conversations and accessing additional features.

If you’d like to review available options, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look