Banner for Secretmeet

Secretmeet Reviews 1,486

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, politeness, and positive attitudes, highlighting specific individuals who provided excellent support and assistance. Many people appreciate the real conversations and connections they've made through the platform. However, a significant number of people were dissatisfied with the pricing structure, finding it too expensive to send messages or engage in conversations, with some noting the cost of credits as exorbitant. There's also mixed feedback regarding the website and user experience; some find it user-friendly, while others point out issues like a dated design, freezing, overlapping menus, and a lack of features like pinning important conversations or an efficient notification system. The payment model, which often requires purchasing credits for basic interactions, is a common point of frustration for many.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many reviewers express dissatisfaction, citing concerns... See more

User experience

Consumers find the user experience to be ambiguous. While some reviewers praise the user-friendly interface,... See more

Staff

Users describe positive interactions with staff. Many customers praise the staff for being helpful, polite,... See more

Price

Customers had negative experiences with price, consistently finding it too expensive. Many reviewers... See more

Payment

Reviewers express significant frustration with the payment system. Many customers report that the app quickly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just expressed concern that men seem to have to spend more money to open videos posts send letters

Rated 4 out of 5 stars

Everyone has been respectful. No alluring talk. I like to meet people who are honest. Not into drama or games. This appears to be the right place.

Company replied

Rated 3 out of 5 stars

I don't like the fact that one has to spend x amount of money in order to share information. Some of us have limited funds and it could take years to accomplish the goals you have set. Some of us may... See more

Company replied

Rated 5 out of 5 stars

Amy was great! She is good at listening and actually trying to rectify the situation. She should train others to know how to be a customer service representative. She has patience and knowledge to... See more

Company replied


Company details

  1. Social media agency

About Secretmeet

Written by the company

Secretmeet online community for positive and meaningful conversations

Join Secretmeet, an online socializing platform where meaningful connections can flourish. This welcoming space is designed for engaging conversations that create opportunities to feel heard and appreciated.

Whether you’re seeking understanding, encouragement, or simply a place to share your thoughts, Secretmeet provides an environment where uplifting exchanges can bring value to your day. Conversations here are built on mutual respect, positivity, and openness.

Share your thoughts freely in a space that encourages thoughtful communication and new perspectives. Each interaction on Secretmeet offers the potential to engage in meaningful discussions and connect with individuals who appreciate positive dialogue.

The Secretmeet community fosters a sense of belonging, where every conversation has the possibility to add warmth and positivity. From lighthearted exchanges to deeper discussions, each interaction is an opportunity to explore connections that can uplift and inspire.

Join Secretmeet and discover how meaningful conversations can enhance your daily experience. It’s more than just communication — it’s a platform where conversations spark connections, perspectives expand, and every exchange has the potential to brighten your day.


Contact info

Let’s turn secrets into connections!

We want you to be at the heart of our platform.

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service!

Every time I've contacted customer service they have always been polite, friendly, helpful, considerate, and were able to solve my issues.

14 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Scott,

Really happy to hear you’re enjoying it!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

stay safe

I love this app

5 April 2026
Secretmeet logo

Reply from Secretmeet

Hi William,

Happy to hear you’re enjoying the platform!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

Oh this site is terrible u have to buy…

Oh this site is terrible u have to buy credits and every time u read or send or look it’s a bloody credit…cheaper to go out and actually meet ppl..what a con what a rip off

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Jax,

Registration and basic features are available without charge, while credits are designed to enhance your experience by giving access to additional communication options.

If you’d like more details about how this works, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

I plany stated I only date black…

I plany stated I only date black men.and all I get is other than my preference

14 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Sharon,

You can adjust your preferences to better match the profiles you want to see, though results may vary depending on availability.

If you need help setting this up, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

sometimes her replies show up above the…

sometimes her replies show up above the message i just sent.

25 March 2026
Secretmeet logo

Reply from Secretmeet

Hi Mitali,

Please contact support@secretmeet.help with your device and browser details so the issue can be reviewed.

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

Not yet

Not yet, it’s too early

14 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Christopher,

Thanks for sharing your experience with us!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

I guesshelp desk closed my ticket…

I guesshelp desk closed my ticket before i even had a chance to reply to their question.

8 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Kevin,

If your issue is still ongoing, please contact support@secretmeet.help so the team can review your case again.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

very structed platform

very structed platform. privacy is maintained. i am very satistied. inicialy should have more credits to learn how it works.

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Anita,

Thank you for your support and kind words!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

This is actually my first time using…

This is actually my first time using something like this. But I am talking to a very nice man.

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Kathy,

We’re glad you’re having a positive experience!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars
Secretmeet logo

Reply from Secretmeet

Hi there,

We apply strict measures against misleading or non-compliant activity, and all users are expected to follow the platform’s Terms of Service.

If you notice profiles or interactions that seem unusual, you can report or block them directly, or contact support@secretmeet.help so the case can be reviewed. For any questions about pricing, the team can also provide details.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

This is a very good company

This is a very good company , that I am looking for .

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Daniel,

Thanks for the feedback, it means a lot to us!

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

You Don't have to Mention HONESTY I was…

You Don't have to Mention HONESTY I was born in SCOTLAND And both Parents Raised us very Strict. MY AWEOME, AMAZING BEST FATHER/HUBAND PASSED AWAY LAST YR BUT I KNOW MY FATHER IS LOOKING DOWN AND PROUD. R.I.P.US AS IN SCOTS WE 100% KNOW HOW TO TREAT OUR ladies THE PROPER WAY

RESPECTFULLY JOHN CURRAN

3 April 2026
Secretmeet logo

Reply from Secretmeet

Hi John,

We truly appreciate your positive feedback!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

Sucks

Sucks. The system does not filter to show me just the women within 50 miles of my location. And the women evidently csn’t see my country state city either. Useless.

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

You can adjust location filters to focus on profiles closer to you, though results depend on availability and user settings.

If filters are not working as expected or you need help setting them up, please contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Everything...

Everything... It's a wonderful site and the women are straight forward...

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

Great to hear things are going well for you!

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

0001

1. Putting people together globally.

2. My suggestion the payment also may be made through mobile.

13 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Dua,

Happy to hear you’re enjoying the platform!

Sincerely,
Tina from Secretmeet

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look