Secure Choice Reviews 76

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their exceptional helpfulness and professional approach, making the renewal process smooth and stress-free. People frequently highlight the excellent service, noting the efficiency and attention to detail in securing favorable health insurance quotes. Reviewers are particularly impressed with the significant cost savings achieved, often receiving better coverage for less money. The customer service is consistently described as outstanding, with many appreciating the clear communication and proactive support throughout the process. However, some customers mentioned that despite the extensive efforts of the staff, existing medical conditions sometimes prevented finding new coverage, though the company still managed to secure reductions with current providers.

What people talk about most

Staff

Consumers find staff to be highly positive, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, consistently highlighting the professionalism and efficiency... See more

Price

Customers consistently note positive experiences with price, often highlighting significant savings on... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are a business of 12 people, Bradley has been great with our renewal and saved us thousands of pounds. Jamie's service has also been great throughout our term, responding to any queries we have pro... See more

Rated 5 out of 5 stars

Jamie was extremely helpful in our recent health insurance renewal. He explained things very clearly and put forward all quotes in a timely manner. He kept in touch to see how things were progressing... See more

Rated 5 out of 5 stars

I received a renewal quotation from my existing health insurance provider, that was more than double the previous costs. I spoke to Jamie from Secure Choice and asked him to provide some quot... See more

Rated 5 out of 5 stars

Jamie Spencer has been one of the most friendly, pleasant and attentive brokers i have ever had the pleasure of dealing with. He really takes out the leg work and does all the nitty gritty bits that a... See more


Company details

  1. Insurance broker
  2. Business insurance company
  3. Health insurance agency

Written by the company

We help companies improve their Business Health Insurance and Group Protection cover whilst helping them save money. Whether you're renewing your policy or purchasing for the first time, we tailor solutions to fit your business needs, securing the best deals from the major insurers. Our friendly advisers make the process simple, guiding you through the complexities of insurance with a hassle-free approach. Here’s how we help: ✅ Free Expert Advice – Our guidance comes at no cost to you. ✅ Cost-Efficient – We negotiate to find the best value for your team. ✅ Independent & Impartial – As independent advisers, we search the entire market so you don’t have to. Regulated by the Financial Conduct Authority (FCA), we work with all major insurers to find the right coverage for you and your business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

76 reviews

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Rated 5 out of 5 stars

Excellent Service and Expertise

We’ve been working with Jamie for the past two years on our health insurance renewals, and the experience has been outstanding. Jamie is incredibly personable, highly knowledgeable, and consistently thorough. His attention to detail and willingness to go the extra mile make a real difference.

He communicates clearly and makes the process of appointing a new broker or navigating healthcare options straightforward and stress‑free. For the first time in years, we received more favourable quotes — including from our existing provider — which speaks volumes about his expertise and dedication.

Highly recommended.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Secure Choice

Two years ago I took a call from Secure Choice, where they offered to obtain quotes for our PMI. I get so many of these types of calls (phone, internet, business rates, energy ...!).

It doesn't cost us anything for Secure Choice to obtain the quotes/instruct the PMI company. So what did we have to lose. Last year we chose to remain with our current provider, and Secure Choice obtained a lower cost for us. This year we have decided to change provider and we have saved a LOT of money.

Bradley has been very helpful and knowledgeable from the start. He has provided timely updates along the way and anything I haven't been sure on, he has explained fully.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have been working with Bradley and the team at Secure Choice now for 2 years. From the first interaction to the most recent Secure Choice have been very helpful and taken away all the stress and hassle of arranging the health insurance for me and my colleagues. Not only do they take away the stress though, they have also consistently managed to secure a good saving against renewal quotes and cover using very reputable providers.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

The Real Deal For Optimum Health Cover

When someone contacts you out of the blue and says we can get better Health cover for you, my instant reaction was suspicion. Also had a long relationship with Bupa which was good and very professional so wanted that to continue if possible. Simon and his team achieved just that. Continuity of our policy with Bupa, just at a cheaper rate. Perfect ! Thanks guys.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great team

Jamie was extremely helpful in our recent health insurance renewal. He explained things very clearly and put forward all quotes in a timely manner. He kept in touch to see how things were progressing and offered advice throughout. He has been very easy to work with and I couldn't recommend Secure Choice more.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

We get so many calls from randoms, but so glad I took this call!

We get so many calls from randoms trying to sell us something. But on this occasion, for whatever reason, I didn't bounce the call. I'm so glad that I didn't!

Jamie and the team managed to get us a company-wide private health policy that fit our requirements and our budget. The level of service and attention to detail was outstanding at all times. I can not fault Jamie at all and would wholeheartedly recommend to anyone with a private healthcare enquiry.

Jamie may have, quite literally, saved a life. We are forever grateful.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Definitely worth a chat with these guys

To start with I thought it was another annoying sales call!
But actually, the team did a great job and secured a significant saving for us and gave us good advice about the various different options.
Highly recommend a chat with them to secure the best deal in the market.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Quick, professional and accurate. We are pleased to deal with Jamie at Secure Choice. Jamie provides an excellent service. We can happily recommend Secure Choice.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

No effort was too much

I contacted Secure-Choice as my Bupa medical cover was coming up for renewal and the fees had gone up as they do every year. Jamie did a lot of legwork but due to existing conditions, was unable to find a company to take myself and my wife on. However, in the process, Jamie did get Bupa to reduce their cost significantly. Thanks so much for the excellent service, I'll definitely be getting back in touch next year.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and value

I received a renewal quotation from my existing health insurance provider, that was more than double the previous costs.

I spoke to Jamie from Secure Choice and asked him to provide some quotations. He came back with 3 quotes, all of which were considerably cheaper and provided the same or greater cover. All were well known ,major health insurance providers.

I now have more comprehensive cover for less money than last year.

The whole process was utterly painless

Thank you Secur

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend.

Great communication from start to finish. Called and emailed with updates on what they have done and any applications. Didn't take up much of my time, and they did all the leg work for me. Have asked them to contact us in 12 months as we will be using them moving forward. Would 100% recommend.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding and faultless

In 2025 I was contacted by Ashley at Secure Choice who asked me if they could assist with our private health policy renewal. Unlike so many other salespeople who contact you, Ashley seemed genuine, knew his stuff and was not pushy. After agreeing we started working with Jamie who is one of the advisers. I simply cannot praise him enough for his assistance throughout the renewal process. His expertise and knowledge were limitless, and he was very giving with his time to ensure we could understand all the different options. Jamie was also understanding and compassionate about the various challenges we faced with our renewal (due to claims on our policy). I couldn't recommend Secure Choice highly enough.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Care Experience!!!

Jamie Spencer has been one of the most friendly, pleasant and attentive brokers i have ever had the pleasure of dealing with. He really takes out the leg work and does all the nitty gritty bits that are no fun to do! Having an intermediary for our company health insurance has improved communication between us and the insurers and i don't know why i didn't do this sooner! Highly recommend.

3 June 2025
Unprompted review

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