What a scary time to think you''ve lost all of your pictures & memories from your life. I don''t know how you put a price on something like that. I felt like our representative, Kyle walked with u... See more
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Company details
- Data recovery service
- Computer Accessories Shop
- Computer repair service
- Electrical repair shop
- Electronics store
Written by the company
For more than a decade, Secure Data Recovery Services has been an industry leader in hard drive recovery, SSD recovery, and RAID data recovery. We combine state-of-the-art secure facilities with world-class engineering to deliver dependable outcomes for thousands of satisfied customers experiencing data loss every year – all with a documented 96% success rate and guaranteed results or you pay nothing. Our methods meet the highest standards of professionalism, security, and transparency. Secure Data Recovery Services technicians have regularly pioneered data recovery techniques that are now commonly used industry-wide. We exhaust every option technologically possible to recover your lost data safely and securely, with guaranteed results and our “No Data, No Recovery Fee” pledge, while delivering unmatched customer service. Entrusting data to a professional data recovery service requires a high degree of confidence that it will be safe during every stage of the process. Invasive data recovery operations take place in a certified Class 10 ISO 4 cleanroom. Our labs also meet the highest data security requirements for SSAE 18 SOC 1, 2, and 3 compliance, the EU/U.S. Privacy Shield Framework, and TRUSTe certification. Our technicians are also fully trained in the latest HIPAA and FERPA data handling protocols. Secure Data Recovery Services engineers are the best-credentialed in the industry. Every day they push the boundaries of what is possible by developing new methods and utilities that keep pace with the rapid evolution of digital storage technology. We continue to invest heavily in research and development to ensure that our engineers have the tools and expertise to meet even the most complex current or emerging data loss situations.
Written by the company

- SSAE 18 Type II Certified
- Independent audits ensure the effectiveness of Secure Data Recovery Services’ more than 80 cybersecurity management control systems. https://www.securedatarecovery.com/certifications/ssae-18
- Class 10 ISO 4 Cleanroom
- This state-of-the-art specialized environment protects sensitive internal hard drive components from damage by airborne particulates during invasive data recovery procedures. https://www.securedatarecovery.com/certifications/cleanroom
- Certified Mac Technician
- Secure Data Recovery Services’ technicians are certified to recover data from all Apple computers, tablets, and iPhones. https://www.securedatarecovery.com/certifications/apple-mac-certified-technician
- GSA Approved Contractor
- Secure Data Recovery Services meets the rigid requirements for providing products and services for any local, state, or federal government agency. https://www.securedatarecovery.com/certifications/government-gsa-contractor
- BBB Accredited - Rating: A+
- All Secure Data Recovery Services locations are accredited by the Better Business Bureau and maintain a documented A+ rating. https://www.securedatarecovery.com/certifications/bbb-accredited-business
- Dun & Bradstreet Verified
- Secure Data Recovery Services is a verified member of the Dun & Bradstreet business directory, which provides authoritative commercial data and analytics for companies around the world.
- Privacy Shield Framework Certified
- Secure Data Recovery Services meets the highest standards set by the EU/U.S. and Swiss-U.S. Privacy Shield frameworks. https://www.securedatarecovery.com/certifications/privacy-shield
- Rated #1 by Business.com
- Business.com’s independent analysts have named Secure Data Recovery Services the best company for RAID recovery in 2022.
- TRUSTe Verified Company
- Secure Data Recovery Services undergoes regular third-party audits by TRUSTe to verify our compliance with all requirements for the safe storage and handling of regulated data. https://www.securedatarecovery.com/certifications/truste
- HIPAA Compliant
- All Secure Data Recovery Services staff members are fully trained to handle sensitive and protected data in compliance with HIPAA regulations. https://www.securedatarecovery.com/certifications/hipaa-compliance
- Corporate Member of the Professional Photographers of America (PPA)
- Secure Data Recovery Services is a proud member of the PPA, the world’s largest non-profit trade association for professional photographers. https://www.securedatarecovery.com/about/associations/ppa-member
- Business Consumer Alliance Member
- Secure Data Recovery Services is a charter member of the BCA, a non-profit organization that promotes fairness and honesty in the marketplace by helping consumers resolve disputes with businesses. https://www.securedatarecovery.com/certifications/business-consumer-alliance
- Manufacturers Approved
- Secure Data Recovery Services is approved by all major hardware manufacturers and computer vendors. https://www.securedatarecovery.com/manufacturers
Our Promise
We believe in a transparent and honest approach to all of our data recovery services.

Contact info
700 Beta Drive STE 100, 44143, Mayfield Village, United States
- 1-800-388-1266
- customercare@securedata.com
- securedatarecovery.com
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Replied to 100% of negative reviews
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Amazing service
They were super professional and it was a seamless process. They recovered all of my data and because of them I was able to get all of my clients back their photos. Major thanks to Jason Molinaro who handled my case. This was very new to me frequently kept me update and answered all of my questions.
Jason was great in terms of supporting…
Jason was great in terms of supporting me through the data recovery process. He provided me with instructions during each step with high customer service.
I did not get my issue resolved
I did not get my issue resolved. There apparently was nothing that could be done to repair the disk drive, or I was not going to pay the amount of money to go any further in the process. The high rating was because of the integrity of the tech that I was dealing with. The data, on the drive, was personal and not business, so I made the difficult decision no to proceed.
Excellent Communication and Successful Full Data Recovery
My experience with Secure Data Services, especially working with Jay, was excellent. He explained everything clearly from the very beginning and communicated consistently throughout the entire process. I was able to achieve full data recovery, which I am incredibly grateful for. While the cost was high, I do not have other companies to compare it to. Overall, I would absolutely choose them again if I ever needed data recovery services in the future.
These guys are professionals
These guys are professionals. My wife’s external hard drive crashed and it contained lots of important documents and they were able to recover it and save it to the drive I provided. Shout out to Nigel Zwane for exceptional customer service, he responded promptly to my queries and really helped me along the way! Highly recommend overall.
James was amazing
James was very helpful, patient, and polite. He walked me through the process and handled all of my questions accurately and kindly. Thanks so much, James!
Elliott was fantastic to work with
Elliott was fantastic to work with. After my devastating flood he was able to recover 80% of my extremely important files.
Quick and Efficient
Kyle was very knowledgable and kept in contact with me throughout the entire process. His team was quick and efficient! They were able to recover almost 100% of the data.
Data fully recovered
My Data was fully recovered and I had over 6,000 songs and 8,000 family photos going back to the 1910’s. They recovered it all.
Got data and photos back
The results were better than expected.
The results were better than expected and done faster than anticipated. Very easy to talk to any of the people answering the phone and no long waits to get in contact with the individual I was wanting to speak to.
A Great Recovery of My Digital Information
Both Apple and G-Drive representatives told me that I needed Data Recovery as my raid drive would not mount on my desktop and had been corrupted. Both Kyle in Customer Service and the team at Secure Data Recovery were great all the way through the process and were able to recover 4 years worth of work and information.
Eric was very helpful
Eric was very helpful but not pushy and stayed on top of my case. He saved me a lot of money compared to the other service that I paid to quote the job. SDR was able to recover all my old original music from my studio hard drive that failed. Very happy Customer here wish I would have done it sooner Highly recommend Eric and SDR!
I had a fantastic experience with…
I had a fantastic experience with Secure Data Recovery. They were able to resuscitate my hard drive that had years of work on it quickly and professionally. Eric maintained professionalism and clear communication throughout the entire experience. I hope I am never in a situation again where I need recovery work, but if that were the case or if a friend needed it I’d know exactly who to go to or recommend!
Jason made it really easy…
Jason Mulan Arrow made it really easy to understand what it took to recover my data. I was exceptionally pleased with how fast the recovery process was completed. I will always recommend and I’m working on several of our business partners to send their equipment if they have failures as well.
The team at Secure Data Recovery saved…
The team at Secure Data Recovery saved 20 years of photos and videos from a corrupted hard drive. I'm so appreciative of their work and expertise.
When my external hard drive stopped…
When my external hard drive stopped working, i was afraid we had forever lost our data. I called securedata and talked with Kyle. He put my mind at ease that they could recover it. They provided us professional service and updates, and we had our data recovered and returned to us in less than a month. They were very helpful and i would recommend them to my friends and others. The peace of mind was worth millions!
Elliot was professional
Elliot was professional and explained the recovery process that made things much easier to understand and kept in constant communication with me about everything
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