SECURICO CCTV Reviews 

1,759
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Amazing service from start to finish. This has given me complete peace of mind. 24-hour support is available whenever needed, which is very reassuring. The engineer was highly professional and took th... See more

Rated 5 out of 5 stars

I was very impressed by the young gentleman who visited me last week. My cctv had gone off completely. He was very professional and soon realised what the problem was and rectified it. He was a perfe... See more

Rated 1 out of 5 stars

Cowboy company that pull a price out of their pocket at random. They rip people off, are not compliant with anything they do and are just out to make a quick bit of money. Aftercare is non existent wi... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish! This company really knows how to take care of their customers. The team was incredibly professional, and they made sure I understood everything clear... See more

Company details

  1. Security equipment
  2. Audio visual equipment repair service
  3. Closed Circuit Television Store
  4. Security System Installer
  5. Security system supplier

Information provided by various external sources

Securico CCTV is one of the leading CCTV installers in the UK with over 10 years experience in the CCTV industry. We offer the latest technologies in CCTV security systems to homes and businesses throughout the UK. We provide effective security solutions to our clients through professional CCTV systems installation, an excellent maintenance service and a one year on-site warranty with every system installed. We have a team of qualified and experienced engineers to carry out CCTV camera installations and to give unlimited advice on home and business security. At Securico CCTV, we strive to deliver the best by offering products and services that are both reliable and affordable. When it comes to price, we offer guaranteed lowest prices on home CCTV security systems and business CCTV systems. Our remote CCTV surveillance system gives you the ability to monitor the activities around your property from anywhere in the world.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(1,759)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Professionalism

Mihail and Lorenzo were fantastic! They were courteous, professional and came up with creative solutions in my bar. This is the 2nd time I’ve used Securico CCTV…and it won’t be the last.

8 June 2023
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Mr Davies,

Thank you for your review and repeat custom.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very helpful call centre

Very helpful call centre. And the engineer was very efficient and polite and friendly

30 May 2023
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Reply from SECURICO CCTV

Dear Mr Graham,

Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very good support from Seccurico

Very good support from Seccurico. Had an issue with a camera which was quickly sorted and followed up with a call to ensure all was working fine. Top class service. Highly recommend

6 June 2023
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Srinivas,

Thank you for reviewing our technical support.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Great company

Excellent service from initial enquiry to installation ( less than 24 hours later). Engineer who installed the cameras was very accommodating with our slightly awkward proerty!

5 June 2023
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Reply from SECURICO CCTV

Dear Ms Spear,

Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Luke very patient and polite and…

Luke very patient and polite and called when he said he would.solved my issues.

5 June 2023
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Cwn

Thank you for reviewing our technical support.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

2nd time we have used this company for…

2nd time we have used this company for our businesses. Always polite & communication is great.
Thanks for another job done!

1 June 2023
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Ms Jackson,

Thank you for your review and your repeat custom.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Done professional job.

Done professional job.

Satisfaction.

31 May 2023
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Reply from SECURICO CCTV

Dear Chohan,

Thank you for your custom and for reviewing your new CCTV installation.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very professional

Very professional.
Fixed everything and cameras are at a good angle.
Pleased with the service.

30 May 2023
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Dr Sheldon,

Thank you for reviewing our aftercare services.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Very pleased with the experience…

Very pleased with the experience throughout and I would recommend Securico to others.

29 May 2023
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear CP,

Thank you for your review and the recommendation.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

CCTV camera

As expected, they done good upgrading my CCTV cameras. The 2 Technician/ENgineers are excellent!, (Mikhail/Lorenzo), they know exactly what they are doing.Can be well recommended to anyone.,thanks.

28 May 2023
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Mr Bauyon,

Thank you for reviewing your CCTV upgrade.

We appreciate your custom.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

I am not very good at technology

I am not very good at technology. Luke had a lot of patience.

24 May 2023
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Sampatha,

Thank you for taking time to review your technical support session with Luke.

Kind regards,

Securico CCTV Customer Services

Rated 1 out of 5 stars

This company is a major Con!

This company is a major Con!! If you have any systems from them over 3 years, just bin it regardless of how robust it has been!! You are guaranteed to be ripped to shreds by this company!! Ignore at your peril!

24 May 2023
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Ana Anyaeji

I have sent you details of our complaints procedure. Please send in your complaint and it will be addressed by the customer services manager.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Polite tidy workers

Polite tidy workers, installed informing me as they worked.Good lads.

22 May 2023
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Reply from SECURICO CCTV

Dear Mr Stockwell,

Great to hear all went well. And thank you for leaving us a 5 star review!

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Happy customer

Can’t remember the lads name that fitted the cameras for me.
He was nice and polite to speak too, fitted cameras in the best places to see around the garden, one on the front of the house and one at the back, left properly clean and tidy ( you wouldn’t know he’d been ) and set it all up for me and explained how to use it. Well pleased thank you.

21 May 2023
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Reply from SECURICO CCTV

Dear Customer

Thank you for leaving us a 5 star review!

Glad to hear all is to your liking.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Sam Caan walked us through every step…

Sam Caan walked us through every step of the way and recommended the highest specifications for our installation. Pricing was competitive versus other quotes of lesser equipment. Date for installation was fast and the team that installed plus the technical backup was first rate. After only one week we had a major incident that was captured perfectly on film enabling us to give full information to the local police.

2 May 2023
Unprompted review
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Charles,

Sorry to hear you had an incident.

I'm really glad to hear it was captured on your CCTV though!

We wish you the best.

Securico CCTV

Rated 5 out of 5 stars

Really professional install

Really professional install. Thank you.

9 May 2023
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Mr Wells,

Perfect, that's what we like to hear. Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service. Very efficient

9 May 2023
SECURICO CCTV logo

Reply from SECURICO CCTV

Dear Mr Carter,

Great to hear, thank you for your review.

Kind regards,

Securico CCTV Customer Services

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