Sefton Meadows Garden Centre Reviews 

3,574
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I have purchased from their stand in Ideal Home exhibition in London a Red Berry Twig Tree for £30 when I got home the upper part lights were not working. I have phoned and send number of emails req... See more

Rated 5 out of 5 stars

The new canopy for the gazebo fits perfectly and looks excellent. It is to replace the original which has served me well for over 5 years. It fits the suntime aluminium gazebo and will be in situ fr... See more

Rated 5 out of 5 stars

Very happy with the service received from this company, I ordered a fountain as a birthday present and used the online chat facility to check that it would arrive in time - the fountain arrived safel... See more

Rated 5 out of 5 stars

Looking for new garden furniture. Saw this small table and tub chair set online at Sefton Meadows garden centre, on offer to, at a good discount! Ordering was easy and delivery exceptionally quick!... See more

Company details

Written by the company

For forty years Sefton Meadows has been a hidden gem of a garden centre. Our loyal customers visit year after year to browse our stunning plant collection and relax in Rosie’s restaurant! We strive to provide high quality products at competitive prices with fast, easy and hassle free service.


Contact info

4.2

Great

TrustScore 4 out of 5

4k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(3,574)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Champagne tree

Great company to deal with , from start to finish, delivered on time with no issues at all. This is beautiful tree and looks a lot more expensive. It look lovely when the lights are off and even more spectacular when on

24 November 2023
Rated 5 out of 5 stars

A very satisfied customer

We wanted a medium globe tree & Sefton Meadows had the ideal tree.
The website was really easy to navigate, payment was straightforward & delivery was spot on.
I would definitely recommend this company.

22 November 2023
Rated 1 out of 5 stars

faulty Christmas tree poor quality

Was sent a faulty Christmas tree , received replacement that was also faulty managers attitude was poor to the situation I requested a phone call instead I received an email saying was I putting the tree up wrong no I wasn’t it was faulty ! No sincere apology wouldn’t buy from there again , it’s a shame as it’s a place we have been to for a number of years

21 November 2023
Rated 5 out of 5 stars

Great customer service-I ordered an…

Great customer service-I ordered an item on a Saturday from their website & realised I wanted to add to the order-So sent email re this-as I wanted to save extra postage make it easier for them but that department was closed till Monday.They replied to email with a discount code for free postage on Monday when they reopened-Great service

11 December 2023
Unprompted review
Rated 3 out of 5 stars

The garden centre itself is really nice…

The garden centre itself is really nice and the staff are lovely. However when we met santa he was asking my son to take his hand out of his pockets when he was speaking to him. He was interrupting him all the time to say the same thing which we found strange. Santa is supposed to be fun not a head teacher. Also the photo we paid for was not good quality and was pretty blurry.

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Christmas decor

Order 2 items one delivered on time and got a phone call to say it was ready to collect when I asked about the other item they said it hadn’t arrived and it would be next week .Waited well over a week and rang the shop they said it’s here and you should of got a phone call which I never got I had to chase it up myself.
probably a slight error but all in all not a bad service

20 November 2023
Rated 1 out of 5 stars

Order cancelled by Sefton Meadows…

Order cancelled by Sefton Meadows because they didn't have the advertised and sold items, and also after all of this they keep pestering me about giving them a review.

They need much better stock control app updating their web marketplace for accuracy.

27 October 2023
Rated 5 out of 5 stars

Excellent

Received two, well priced, excellent quality christmas trees, they were also very responsive to communication and delivered within their stated timescale.

11 November 2023
Rated 1 out of 5 stars

Visiting the grotto here today with my…

Visiting the grotto here today with my almost 2 year old son who is autistic. He was so scared of santa, usually an adult playing santa would be sympathetic. No not this person, he procedded to call him a Cryer and said oh he's naughty and was very dismissive.
Equality and diversity training needed. Also not all disabilities are visible.

28 November 2023
Unprompted review

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