Avoid this company at all costs!! After multiple problems they have stopped answering my emails and still have one of my [faulty] hoverboards. I am now in touch with citizens advice and will take this... See more
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I only gave 1 star because it's not possible to give none. This company is a disgrace and despite repeated attempts to receive a refund, that they've promised, nothing has materialised. I've been... See more
Ordered Segbo hoverboard just before last Christmas. Arrived ok but smoke starting coming out of the batteries inside after 20 mins of use. Product is dangerous. Had to take apart and disconnect batte... See more
My 6 year old loves this it’s even caused arguments from the older sibling now he wants one. Good job we got birthdays following Xmas thank you soo much best Xmas present by a mile all the family enjo... See more
Company details
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Get Certified Official Hoverboards UK with Bluetooth, LED, and self-smart balancing technology in UK Segways, now you can buy Hoverboard UK, UK Segways, Swegways for sale UK and Segways for sale UK with Samsung battery and all Hoverboards are tested to...
Contact info
Dudley Road East 60, B69, Tividale, United Kingdom
- segbo.co.uk
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Avoid this company!
Avoid this company!! Company does not ship items. Company does not issue promised refunds. Having to claim back costs via credit card company.
Do not use this company
Do not use this company! Placed an order back in November and still not received. Just keep getting told different dates for delivery, promised it would arrive for Christmas and with 2 days lefts this is clearly not going to arrive!!
Thank you for fulfilling my order so…
Thank you for fulfilling my order so efficiently. I placed my order end of November, however i was informed there will be delays with the delivery. This did stress me out so i contacted customer services. I spoke to a very helpful advisor who explained the situation surrounding the delays which i can understand due to it being so close to Christmas and reassured me that my order will be received by 16th Dec and provided the tracking details. My order arrived a day earlier, and i can't wait for my son to open it on christmas morning.
We eventually got there in the end, had it not been for the delay in delivery i would have given a 5 star.
Ordered on the 5th October still no hoverboard
Ordered on the 5th October. Messed up the delivery address. Still no hoverboard. Claiming back now through PayPal. Avoid.
AVOID AT ALL COST
AVOID AT ALL COST, tell constant lies order Segway 16 Nov with 48 hr delivery still no Segway, been given so many delivery dates but never arrives. Was promised again this week but again NO Segway.customer services tell you what you want to hear but never happens, Told yesterday it’s not been dispatched yet!!! Come on 6 weeks to dispatch a Segway SHOCKING, they clearly don’t have it to dispatch!!
This company take your money but they don’t have the stock. There are going to be so many disappointed children this Christmas due to the greed of SEBO, you should be ashamed!!!!
AVOID AVOID AVOID!!!!!!
Ordered on 12th October,
Ordered on 12th October, delivery for 5th December, chased them and they said 12th December. Now the 16th and still nothing.
DO NOT USE THIS COMPANY
Ordered on 7th November, it’s is now December 15th and still nothing, this was for my sons birthday which was 3 days ago.
I have sent emails and received responses telling me my order would be dispatched weeks ago and now nothing. I’ve called the number and had to listen to hold music for 15 minutes before hanging up. I now need to purchase from elsewhere and finger out how I can get my money back including the £25 deliver charge. Do not order from this company.
DO NOT ORDER from these people it is a…
DO NOT ORDER from these people it is a scam!! If you are stupid enough to believe you won’t get ripped off (which you will) then at least use your VISA to make getting your money back a bit easier! You have been warned! Find someone who might actually deliver what you order instead!!
Absolutely terrible
Absolutely terrible customer service. Ordered segbo and kart first week in October for my daughter's birthday in November. After chacing the order got an email to say they will be dispatched 31st of October..not a problem. It's now the 2nd of December and I've only received the kart which is no use without the board. A ton of emails and calls later with several different promised dates and still not received. Today I asked for a refund as id had to buy from another supplier for my daughter's birthday to be told to keep it as a Christmas present for her ?! This does not feel like a genuine company and I'm baffled how they can take almost £300 off people and expect them to just go without. So disappointed
Bought for my 8yr old son 1yr ago
Bought for my 8yr old son 1yr ago. Still working well. He's used it alot. My only issue is, the straps for the seat wear down very quickly, otherwise a really good buy. My son loves it.
We bought 2 segbos
We bought 2 segbos, one worked one didn't. The children hadn't gone on them straight away due to our winter weather. So when they tired them it was too late to return. The one that worked is great and is still working. It's just a shame only one worked.
Segbo made my son's Christmas
Segbo made my son's Christmas. He said 'it's the best present ever' He uses it constantly. A gift that made his Christmas magical :-)
Great segway
Great segway, arrived on time, well packed. Good customer service explained how to reset it. Would recommend
Product is 1 year old now and is a…
Product is 1 year old now and is a great hoverboard. No complaints only the cart straps broke after only a few uses. Delivery took about 2 months . They don’t seem to hold stock . Apart from this it’s a good buy for the price .
Bought for my 9 year old
Bought for my 9 year old, he's had so much fun on this. Seat is well made and easy to attach to base .
Reasonable product at a reasonable…
Reasonable product at a reasonable price. Didn't take long for a few parts to wear and tear but generally worth the cost. Order arrived in good time.
Great product and rock solid build
Great product and rock solid build. Still over 24 months on and it is working perfectly. I would recommend this company.
Excellent item, great hoverboard!
The delivery time was a little too long for my liking leading me to worry as Christmas neared but I can't fault the product. My 10 year old loves it, both with and without the kart. It is very stable and he can manoeuvre about with ease and at a decent speed. It holds charge well.
Great item and great service
Great item, speedy delivery. We even got an upgrade for free as our colour was out of stock. Very impressed with the communication. Thank you!
I was really skeptical…
I was really skeptical about ordering from segbo as I had only seen bad reviews , however I took the risk anyway and my sons hoverboard and go-kart attachment arrived in good time, well packaged and couldn’t find a single fault!! I was actually really impressed and so glad I decided to take the risk as he absolutely LOVES it. It is so fast, and was so easy to attach the kart and is really good for a bit of off-roading on the dirt track by my house. Thankyou!!!
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