Sekonda Reviews 8,364

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their appealing design and excellent value, often noting that items look more expensive than their actual price. The ordering process is generally described as easy, with many appreciating the informative details provided about the watches. Reviewers consistently highlight the quick and efficient delivery service, with items arriving promptly and well-packaged. However, some customers also noted issues with product quality, such as manufacturing faults, watches stopping working prematurely, or charging difficulties. A few other people also felt that delivery times were occasionally longer than expected, despite paying for faster options.

What people talk about most

Product

Consumers generally find the product to be positive, with many praising the watches for their great value,... See more

Quality

Clients share ambiguous opinions on quality, with many expressing disappointment due to issues like defective... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super fast and quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be a great value and... See more

Order

Customers had positive experiences with the ordering process, finding it easy to use and navigate, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Knowing I dealt with a British manufacturer with a sound record. Liked the contemporary design of dial and steel mesh strap but would have been glad of tips on adjusting. Wide choice on user friendly... See more

Rated 4 out of 5 stars

Seems reliable but think sometimes undercounts steps. Nice design with change of face. Would like to extend period it is lit up when the button is pressed. Also sllep times sometimes inaccurate. Gen... See more

Rated 4 out of 5 stars

Quick delivery and fits well. Slightly disappointed as ordered direct from sekonda so that it was the same as my previous watch strap however its not the same colour and doesn't say Sekonda on the buc... See more

Rated 5 out of 5 stars

Unfortunately the bracelet of the watch I ordered had a manufacturing fault. Sekonda was unable to give me a direct replacement (which I was grateful for to tell the truth) but I was offered a choice... See more


Company details

  1. #114 of 132 best companies in Watch shop

About Sekonda

Written by the company

About:
Established in 1966, Sekonda is a British designed brand, well known for its quality watches at unbeatable prices. We feature an extensive range of men’s and women’s timepieces both online and in the highstreets.

Great quality at a great price:
Sekonda prides itself on selling great quality watches at great prices. With so many different designs and features, all at a range of affordable prices, there is a watch for anyone and everyone.

Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.

Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.

Not received your order? Please head to our contact us page here: https://www.sekonda.com/contact-us

Strap adjustment:
Need help adjusting your bracelet? We offer a free of charge service to remove or add bracelet links. Or to save you time, in some cases we can simply send out additional links so you can adjust your watch at home.

To get help with strap adjustment, please visit: https://www.sekonda.com/contact-us

2 year guarantee:
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.

British designs:
All our watches are designed in our head offices in the UK. By buying with us, you know you are always getting a classic, British design.

Reviews:
Real reviews from real customers. Addressing both the good and the bad, we want our customers to help one another and gain a real insight of our brand. We want you to find the right watch for you and help others do the same!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Very disappointed Looks very nice but…

Very disappointed Looks very nice but it’s not even close to my Fitbit 6 in accuracy eg my heart rate was showing at 102 as I was sitting I was concerned Checked on my Fitbit and it was showing as 69

9 December 2025
Sekonda logo

Reply from Sekonda

Hi, we are very sorry to hear about your experience. If you wish to discuss this matter further, please contact our customer service team via the form on our contact us page on our website (https://support.sekonda.com/en-GB). We apologise for any inconvenience caused. Kind regards.

Rated 1 out of 5 stars

Not easy to use

Not easy to use. Won’t connect to my phone. Type is so small I can hardly see it.
Not happy.

6 January 2026
Sekonda logo

Reply from Sekonda

Hi, we are very sorry to hear about your experience. If you wish to discuss this matter further, please contact our customer service team via the form on our contact us page on our website (https://support.sekonda.com/en-GB). We apologise for any inconvenience caused. Kind regards.

Rated 1 out of 5 stars

Battery replacement cost

Bought a Sekonda Smartwatch model 40528 with a two year warranty. After two and a half years the battery failed and it would cost more to replace the battery than to buy a new one. Very poor value and durability. Expected better from a well known brand.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Post christmas treat

Great choice of products,I chose two one for everyday wear and one with an extra bit of sparkle! It was easy to make my purchase and they arrived within the specified time.

1 January 2026
Rated 4 out of 5 stars

A valued British brand

Knowing I dealt with a British manufacturer with a sound record. Liked the contemporary design of dial and steel mesh strap but would have been glad of tips on adjusting. Wide choice on user friendly website, excellent value and prompt delivery.

10 January 2026
Rated 5 out of 5 stars

I already have a Sekonda watch that I…

I already have a Sekonda watch that I love so much, I bought another one in the sale. I do expect the first one to last a long time but just in case I damage it or lose it, then I have another one of the same.
The website is easy to use and the watch came quickly, so I'm very happy and would be happy to recommend Sekonda watches.

10 January 2026
Rated 2 out of 5 stars

Bought an active pro smartwatch

Bought an active pro smartwatch, it looked pretty good and seemed to have decent reviews. First watch didn't work at all out of the box, so returned for a replacement, which did work, for about 6 months, then totally died, won't be buying any more from them.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Unfortunately the bracelet of the watch I ordered had a manufacturing fault. Sekonda was unable to give me a direct replacement (which I was grateful for to tell the truth) but I was offered a choice from the same price range. Once they had received my decision, the watch was despatched and arrived the next day. Special thanks to Amina, my contact at Sekonda. She was very helpful.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Sekonda watch review

I really enjoy this watch. I wanted something to track my steps. Although it does have the function to receive messages I prefer the health side of it. You can track heart rate, blood oxygen and step count. You can even log gym sessions. App is easy to download and sync to phone. Battery life is really good.

10 January 2026
Rated 5 out of 5 stars

I lost the power lead for my watch

I lost the power lead for my watch , knowing I would probably find the lead as soon as I ordered a new one I ordered it anyway. i ordered a new one and in 20 minutes I found the old lead. Am I disappointed no at all , I now haw two leads and the new lead charges my watch faster than the previous lead. I keep the original lead in the original Sekonda box ( for safety )

8 January 2026
Rated 4 out of 5 stars

Sekonda smart watch

Watch is good for price but had a very small air bubble on the face.the strap was a little tight ref the stainless steel link one,but I am a large man,the free watch strap fitted fine.

8 January 2026
Rated 5 out of 5 stars

I love it

I love it. I saw it on a plane duty free catalogue and decided I wanted it straight away. However, they didn’t have one on board. When we got home I went onto the Sekonda site and ordered one. When it arrived I put it straight on. It glitters in the light that makes it look more expensive than it was.

8 January 2026

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