Knowing I dealt with a British manufacturer with a sound record. Liked the contemporary design of dial and steel mesh strap but would have been glad of tips on adjusting. Wide choice on user friendly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #114 of 132 best companies in Watch shop
About Sekonda
Written by the company
Established in 1966, Sekonda is a British designed brand, well known for its quality watches at unbeatable prices. We feature an extensive range of men’s and women’s timepieces both online and in the highstreets.
Great quality at a great price:
Sekonda prides itself on selling great quality watches at great prices. With so many different designs and features, all at a range of affordable prices, there is a watch for anyone and everyone.
Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.
Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.
Not received your order? Please head to our contact us page here: https://www.sekonda.com/contact-us
Strap adjustment:
Need help adjusting your bracelet? We offer a free of charge service to remove or add bracelet links. Or to save you time, in some cases we can simply send out additional links so you can adjust your watch at home.
To get help with strap adjustment, please visit: https://www.sekonda.com/contact-us
2 year guarantee:
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.
British designs:
All our watches are designed in our head offices in the UK. By buying with us, you know you are always getting a classic, British design.
Reviews:
Real reviews from real customers. Addressing both the good and the bad, we want our customers to help one another and gain a real insight of our brand. We want you to find the right watch for you and help others do the same!
Contact info
Alexander House, Chartwell Drive, LE18 2EZ, Leicester, United Kingdom
- 0116 288 2500
- customerservice@timeproducts.co.uk
- sekonda.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered on time in perfect condution…
Delivered on time in perfect condution Has everything i need on my new smart watch.
Great replacement item and great service.
Ordered a replacement watch strap and it arrived within 48 hours and fitted perfectly. Plus it was much cheaper to get the genuine article from the manufacturer opposed to getting a copy from eBay/Amazon.
Bought this hybrid to replace my fossil…
Bought this hybrid to replace my fossil hybrid not as intuitive to use and the fact that it doesn’t have a timer losses a star
Everything you need
All you need and no hidden ads and push to buy upgrades and add ons, perfect smart watch
Okey
Looks nice but struggle to pull out the side knob to adjust the time.
Stiff clasp, not water proof.
Love it
Love it ! And you can take links out yourself to adjust it ! Exactly the rose gold i wanted.
Great product
Pretty but not helpful
The watch looks nice and works well as a watch but not very well as a smart watch since it isn't actually compatible with any apps, meaning that the messages will show for a split second and then disappear if not clicked immediately.
Also the clasp does seem to occasionally let go and I find my watch to be dangling around my wrist or on the floor.
Not ideal and not suitable for me personally.

Reply from Sekonda
Top notch product
I have loved Sekonda since my childhood
I have loved Sekonda since childhood. My smartwatch was very basic but their usual watches and designs are timeless. Sekonda is a brand that I will forever love. xx
No issues, just a great watch, delivered quickly
Bought a nice product it was delivered promptly I’m very happy with it.
Good value for money
Received with a dead battery.
I received the watch in great condition and delivery was great. However, the watch did not have a tab to stop the battery from the working. So, the battery was dead and I had to pay to replace it. Needless to say, I am not happy with the extra expense and will not recommend buying directly from Sekonda.
Great Product, Great Price
Excellent dedication and service, and a great watch. Thank you!
Simple
Ease of ordering simple 5 star.
Delivery simple 5 star.
Setting up simple 5 star.
Overall simple 5 star.
Great Value For money
Very delicate and feminine watch. Quite easy to use and an amazing quality for the price.
The watch is exactly as shown, beautiful.
The watch was delivered on time and was exactly as I hoped it would be. Not too sparkly but really lovely .
Still awaiting my watch and no response…
Still awaiting my watch and no response via email from them either .
Very very dissapointed

Reply from Sekonda
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







