Knowing I dealt with a British manufacturer with a sound record. Liked the contemporary design of dial and steel mesh strap but would have been glad of tips on adjusting. Wide choice on user friendly... See more
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Company details
- #114 of 132 best companies in Watch shop
About Sekonda
Written by the company
Established in 1966, Sekonda is a British designed brand, well known for its quality watches at unbeatable prices. We feature an extensive range of men’s and women’s timepieces both online and in the highstreets.
Great quality at a great price:
Sekonda prides itself on selling great quality watches at great prices. With so many different designs and features, all at a range of affordable prices, there is a watch for anyone and everyone.
Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.
Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.
Not received your order? Please head to our contact us page here: https://www.sekonda.com/contact-us
Strap adjustment:
Need help adjusting your bracelet? We offer a free of charge service to remove or add bracelet links. Or to save you time, in some cases we can simply send out additional links so you can adjust your watch at home.
To get help with strap adjustment, please visit: https://www.sekonda.com/contact-us
2 year guarantee:
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.
British designs:
All our watches are designed in our head offices in the UK. By buying with us, you know you are always getting a classic, British design.
Reviews:
Real reviews from real customers. Addressing both the good and the bad, we want our customers to help one another and gain a real insight of our brand. We want you to find the right watch for you and help others do the same!
Contact info
Alexander House, Chartwell Drive, LE18 2EZ, Leicester, United Kingdom
- 0116 288 2500
- customerservice@timeproducts.co.uk
- sekonda.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 week
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Useless customer support
Got on of the smart watches gave to me for Christmas from my kid the watch work fine but the strap is to wee I tried to get a few links from customer support or another the same and remove links from it. But apparently a sekonda don't sell link and won't sell another strap the same. Absolutely useless customer support not fit for purpose. They told me to take it to a jewelry shop which I did do 3 different ones only to be told sekonda won't sell them the parts. So I am just going to get a cheap strap off amazon and be done will it. But I would advise to anyone looking a watch to avoid sekonda for there after sales support is absolutely awful
Brilliant time piece!
The watch is a great looking piece and if it turns out as good as my other Sekonda watches, then I will be a happy chappie as they all look good AND keep perfect time!
It's aesthetically good to look at not…
It's aesthetically good to look at not enough details on blood pressure etc
What a good watch
The watch is full of features that do exactly what it says. Easy to switch straps, has a great selection on the website and simple to swap over. Retail price was £120 I managed to get it for £60 on a Jet2 holiday flight.
Good quality watches in good prices.
Good quality watches in good prices.
Quick deliveries.
Fully recommended.
I've had quite a few seconda watches…
I've had quite a few sekonda watches and would recommend them, they have been reliable for me
This purchase is to replace a watch I…
This purchase is to replace a watch I bought a couple of years ago- it was beautiful but recently one of the hands fell off! It was not possible to repair it so I am hoping that this new identical watch will last longer……
Great product
Great product. Looks nice and far more expensive than the sale price paid. Service was very quick so a satisfying purchasing experience.
Is good and very stylish
AVOID
Watch wasn't protected correctly when it was packaged - the watch was simply loose in a very large box within a thin plastic bag so the watch could have very easily come damaged.

Reply from Sekonda
I bought a watch with chronograph…
I bought a watch with chronograph function but they didn’t work even beginning but i couldn’t get time to contact then after 1 month the watch stopped working and i tried to contact them to claim my warranty but i couldn’t get proper solution to claim so watch is just in the drawer now

Reply from Sekonda
Great watch
An all round bargain…
A bargain cheap watch for £40 that’s comfy, lovely looking and feels safe as it’s made by a proper watch maker (makes my dad happy). Free postage and quick delivery. Can’t ask for more.
Useless instructions to start...
Useless instructions: click English and you get all 13 languages in three unreadable columns.
Impossible to keep proper records.
Discarded.

Reply from Sekonda
Nice Affordable Watches
Good range of smart watches available at a good range of prices, easy website to navigate, 2 year guarantees, British company. All good.
Excellent service.
Excellent item and speedy delivery. Can't fault the service. Can definitely recommend .
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