their customer service is non existent, will not answer emails will not return my calls, when I call it comes up as a different business name lightsdaddy,, don't deal with them, buy somewhere else
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Would be great if they didn't "dropship" from Amazon and if what I ordered actually arrived. When I order things, I like and expect to receive them. Sounds crazy, I know. Otherwise, great experience!... See more
Unfortunately I received the completely wrong item. I’ve called multiple times and sent 3 emails with no response on how to return, replace or get a refund. I would no recommend purchasing from this c... See more
I was offered the best deal by a significant margin on nightstands that matched our bedroom set perfectly. After placing the order, the status immediately changed to “shipped,” but it actually took ov... See more
Company details
Information provided by various external sources
Selectfurniturestore.com:Online Discovery, Offer in USA. Buy Bedroom Furniture, Dining Room Furniture, Kids Furniture, Living Room Furniture, Office Furniture, Pet Furniture.
Contact info
FM 359 Rd 1093, 77406, Richmond, United States
- selectfurniturestore.com
2.1
Poor
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gorgeous product
Gorgeous product! Amazing price! Super Fast delivery! Will be a repeat buyer!
10 May 2022
Unprompted review
I had an amazing experience with them
I had an amazing experience with them, I was able to make my purchase smoothly and safely. Plus when I couldn’t find my tracking number, they replied to my email asking for help extremely quickly! Everyone was very nice and helpful and my table came within a few days, awesome service! Highly recommend!!!
14 April 2022
Unprompted review
This is a rip off seller
This is a rip off seller. They claim I got and signed for what I ordered which is an absolute lie.
They say it’s my responsibility to prove differently.
I called the so called delivery company and they don’t have clue.
Stay away!
28 December 2021
Unprompted review
Purchased a standing mirror that was…
Purchased a standing mirror that was cracked when we opened the box. I am trying to return/replace the mirror, but am stuck in an endless email loop and they don't answer the phone, either. Worst customer experience ever. I hope Visa can step in to reverse the charge, as I am getting nowhere with this company.
17 November 2021
Unprompted review
Not good communication
Very bad communication...false tracking numbers, and false delivery dates....very, very frustrating..don’t waste your time and money with them. There are much better reliable companies out there.
25 December 2020
Unprompted review
If I could give a 0 rating I would
If I could give a 0 rating I would. This company is worse than any other I have dealt with EVER.
- They do not allow you to cancel an order after placing it.
- They don’t respond to queries either via phone or email.
- Then best of all when they send the wrong product they completely ignore your requests to get info on how to return it forcing you to file a protest through PayPal.
- through the protest process you will learn how slimy they really are when you learn they are willing to give you a refund only if you pay to return the product yourself. Yes there mistake and you have to pay to fix it. Here is the absolute best. The product I bought was a king size headboard. I paid including tax and shipping $234. I learned it is too big to ship USPS so I checked FedEx. Their cheapest cost to ship it back is $246 so it’s not really worth it.
- Bottom line thanks to this company ... it looks like I spent over $200 for a headboard that doesn’t match my bedroom furniture with no way to resolve it.
I highly recommend you look to another company to buy your furniture.
27 November 2020
Unprompted review
Good mattress for a good price
I've had it for a year and a half and it still feels pretty firm. The support has remained firm yet cozy. Very comfortable and stays cool.
3 October 2019
Unprompted review
The product are of decent quality
The product are of decent quality. The delivery is made on time.
2 November 2018
Unprompted review
This is Diane from Dianes K9 Creations
This is Diane from Dianes K9 Creations. Your company has stolen my listing off of Amazon. You don't have permission to use my trademark name, my pictures, or my listings of my dog cots. I don't know what the hell you are selling but your will get a cheap knox off brand of my items. Remove my items from your site now!! before I contact my lawyer to sue your company.
25 June 2017
Unprompted review
Bring the Elite Furniture with Good …
Bring the Elite Furniture with Good design of sofa, cupboard , chairs etc. Why wait for it ! Shop now
25 April 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.