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SelectQuote Reviews 

12,639
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,596 reviews, reviewers overwhelmingly and consistently had a truly great experience with this company. Customers frequently praise the knowledgeable staff and friendly agents who consistently provide professional guidance and patiently answer every question throughout the entire procedure. Many consumers truly appreciate the exceptionally clear communication, helpful expert advice, and smooth assistance received when exploring various available insurance options. However, some reviewers were not happy with response times, noting recurring instances where phone messages or important emails went completely unanswered for several days. A few other people also felt that securing final approval involved unexpected scheduling delays and tedious steps that ultimately caused considerable frustration for them.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that representatives were... See more

Customer service

Users describe positive interactions with customer service, noting that agents are courteous, professional,... See more

User experience

Consumers find user experience to be positive, highlighting that the process is quick and easy compared to... See more

Response time

Reviewers mention ambiguous feedback about response time, with some customers praising the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience all the way around. Asked for a quote, got a call from a representative very soon after. Representative was very knowledgeable and did not waste my time in getting a quote started and... See more

Company replied

Rated 5 out of 5 stars

Everyone that I spoke with on the phone from the intial quote to the follow up throughout the chart review collection to the final approval were courteous and profession. I would also go to say that e... See more

Company replied

Rated 5 out of 5 stars

Chris Gee made me feel comfortable with the process. He called me back same day when I had a question about the whole process. I was kept up to date on the process. The original quote I had received... See more

Rated 5 out of 5 stars

The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13k reviews

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4.5

All reviews

(12,639)

1,601 reviews in the last 12 months

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Rated 4 out of 5 stars

The process was smooth and the people I…

The process was smooth and the people I spoke to were knowledgeable and helpful.

21 September 2026
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Reply from SelectQuote

It is wonderful to hear that your experience went so seamlessly and that our team provided such informative and supportive assistance throughout. We truly appreciate you sharing your feedback with us.

Rated 5 out of 5 stars

Prices were affordable and I felt…

Prices were affordable and I felt confident I was getting the best one. Salesperson was friendly and diligent about following up with details.

23 September 2026
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Reply from SelectQuote

Thank you so much for the 5-star rating! We are thrilled to hear that you were pleased with our competitive pricing and felt secure in your decision. It is wonderful to know that our team member provided friendly service and kept you well-informed throughout the process. We truly appreciate your feedback!

Rated 5 out of 5 stars

Chris gee

Chris gee , agent did a great job and called me a year after I quit smoking, he is a great guy to work with, and he follows up

21 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience. Congratulations on your health milestone, and thank you for recognizing our team's dedicated follow-up care.

Rated 5 out of 5 stars

Compared to past experiences shopping…

Compared to past experiences shopping for insurance, SelectQuote made it a painless process. They provided options and stayed in communication as things were in process with the insurance company.

13 September 2026
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Reply from SelectQuote

We appreciate your positive feedback! We are glad you enjoyed your experience with our team and found the process of exploring coverage options so simple and transparent. Keeping you informed every step of the way is always our top priority.

Rated 5 out of 5 stars

The associate was very helpful and…

The associate was very helpful and answered all of my and wife question thoroughly

24 September 2026
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Reply from SelectQuote

We are so glad to hear that our associate provided great assistance and made sure all of your family's inquiries were completely addressed. Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

The representative are very helpful

The representative are very helpful. At my age, 54, and having some medical conditions like diabetes, high blood pressure and high cholesterol, getting life insurance is very difficult. SelectQyote helps make it easier

19 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team. Navigating coverage options with pre-existing health conditions can feel overwhelming, so we are happy we could simplify the process for you. Thank you very much for sharing your positive feedback with us!

Rated 5 out of 5 stars

Awsome people

They were very knowledgeable and helpful

19 September 2026
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Reply from SelectQuote

We are glad our team provided expert, useful care.

Rated 5 out of 5 stars

Superior service from Rick Crowder

Initial contact via phone was with Rick Crowder, who provided an estimate based on the input I provided, and walked me thru the application process. He was very helpful and professional!

18 September 2026
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Reply from SelectQuote

We are thrilled to hear about your great experience during the initial consultation and application process. Thank you so much for taking the time to share your positive feedback about our helpful and professional service!

Rated 5 out of 5 stars

This is the second time I have dealt…

This is the second time I have dealt with Select Quote for life insurance. The process was very easy and the agent was kind, professional, and easy to understand. I appreciate the great service

18 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with us for a second time. Thank you so much for taking the time to share your positive feedback. We are happy to hear that our representative was clear, courteous, and made securing your policy so simple.

Rated 5 out of 5 stars

Great experience

Great experience, would recommend!

25 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with us, and we appreciate your kind recommendation.

Rated 5 out of 5 stars
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Reply from SelectQuote

We are glad to hear that we could assist you in securing the ideal coverage for your specific personal requirements. Thank you very much for sharing your positive experience with us.

Rated 4 out of 5 stars

Agent was very good

25 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our team member, and we truly appreciate your positive feedback.

Rated 5 out of 5 stars

Mr Samuel Henao Taborda

Mr Samuel Henao Taborda
He Help Me A lot Explaining About My Insurance And My Plans. He Did A very Good Job. Thank U
Ms Donnie Mitchell

23 September 2026
Unprompted review
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Reply from SelectQuote

We are glad you enjoyed your experience with our team. Thank you for sharing your positive feedback about the helpful guidance provided for your coverage options.

Rated 4 out of 5 stars

Initial call did not go well-agent did…

Initial call did not go well-agent did not follow up. Second call went very well with a different agent. Now waiting for insurance policy to be approved and formalized.

17 September 2026
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Reply from SelectQuote

We appreciate your feedback and thank you for your four-star rating. We are glad your second interaction went smoothly, though we regret the initial lack of communication. We hope your policy approval process goes well.

Rated 5 out of 5 stars

I got a good rate.

17 September 2026
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Reply from SelectQuote

We are glad you enjoyed your experience with our competitive pricing and truly appreciate your positive feedback.

Rated 5 out of 5 stars

Jeff had knowledge and compassion to…

Jeff had knowledge and compassion to insure that I got the best policy for me and my family

1 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

It is wonderful to hear that you had such a supportive and informative experience while securing the right coverage for your family's needs. We truly appreciate your feedback and are so glad we could assist you.

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