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SelectQuote Reviews 17,064

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and pleasant demeanor, often highlighting their patience and ability to answer all questions thoroughly. Many people appreciate the exceptional customer service, noting that representatives are understanding, professional, and make them feel valued. The service provided is frequently described as outstanding, with consumers finding the process easy and efficient, often recommending it to others. However, some customers also noted issues with contact, including receiving misleading information about insurance types and experiencing very long phone calls with multiple transfers. A few other people also felt that the company made unsolicited calls, even after requests to be removed from their lists, and some were disappointed with the benefits received.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the agents for being... See more

Service

Clients share positive opinions on service, with many reviewers highly recommending it to others due to its... See more

User experience

Customers generally report positive experiences with the user experience, often feeling informed and... See more

Customer communications

Consumers find contact to be ambiguous, with some reviewers reporting positive experiences with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was great because you answered all of my questions and more. Most of the agents are very knowledgeable and generally want to help. Anyone that I know that needs help in the future with c... See more

Company replied

Rated 5 out of 5 stars

KIRK Kincade is AMAZING at his profession, knowledgeable, and a delight to work with, he’s kind and helpful in all he does it’s a pleasure to work with him I’m very appreciative of his ability and att... See more

Company replied

Rated 5 out of 5 stars

very easy to communicate with Alonya bates. she was amazing at explanations. We look forward to working with her in the future and have referred friends.

Company replied

Rated 5 out of 5 stars

Great client relations. The advisors I spoke with was intuitive about finding what I needed. They listened to what I had to say. They discussed my new plan with me. They broke it down in a manner so... See more

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

My experience was great because you…I explained it all on the first question.

My experience was great because you answered all of my questions and more. Most of the agents are very knowledgeable and generally want to help. Anyone that I know that needs help in the future with choosing a plan I will definitely give them your number. Thank you so much. The lady that was so helpful getting me a plan her name is Morgan Durham, but the lady that called me this morning I'm sorry to say that I did not write down her name, but her and and this other young man was nice and helpful too.

27 May 2026
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Reply from SelectQuote

We are so happy to hear about your excellent experience and appreciate you sharing your positive feedback. It's wonderful to know our team was helpful and knowledgeable. We truly value your recommendation!

Rated 5 out of 5 stars

very easy to communicate with Alonya…

very easy to communicate with Alonya bates. she was amazing at explanations. We look forward to working with her in the future and have referred friends.

26 May 2026
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Reply from SelectQuote

We're so happy to hear you had such a positive experience and appreciate you referring friends. We look forward to working with you again!

Rated 5 out of 5 stars

KIRK Kincade is AMAZING at his…

KIRK Kincade is AMAZING at his profession, knowledgeable, and a delight to work with, he’s kind and helpful in all he does it’s a pleasure to work with him I’m very appreciative of his ability and attitude about helping people. Thank you KIRK KINCADE

28 May 2026
Unprompted review
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Reply from SelectQuote

We are so happy to hear about your wonderful experience! It is truly rewarding to know our team's dedication made such a positive impact. Thank you for sharing your kind words.

Rated 5 out of 5 stars

It was a very good experience.The…

It was a very good experience.The representative by talk 2 was very courteous.Kind good to talk to very informative.I think he helped me to get the most that I can get out of my policy

18 May 2026
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Reply from SelectQuote

We greatly appreciate your feedback and support.

Rated 5 out of 5 stars

Kristie was really great

Kristie was really great. She was knowledgeable, thorough and helpful.

27 May 2026
Unprompted review
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Reply from SelectQuote

We're glad our team provided such knowledgeable and helpful service. Thank you for your kind feedback.

Rated 5 out of 5 stars

Thoroughness in researching best…

Thoroughness in researching best insurance packages for my needs. Wonderful professionalism while maintaining a Friendly, genuine interest in "seeing" the client's needs and addressing concerns.

26 May 2026
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Reply from SelectQuote

We appreciate you sharing your feedback. We're glad our team provided thorough research and professional, friendly service, addressing your needs and concerns effectively.

Rated 1 out of 5 stars

I survive off social security they lied…

I survive off social security they lied and said my money won’t be touched and $185 will be taken out of my money for the health insurance I’m so pissed cause I need my money to live on I am having a baby in two months they better rectify this immediately I made the call for insurance end of April beginning of may it’s may 27th and I was also told I’d get subsidy got email now I don’t I’m so angry cause u was lied to

24 May 2026
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Reply from SelectQuote

Thank you for reaching out; we will have an agent review the notes on your account and the call.

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