Banner for SelectQuote

SelectQuote Reviews 16,933

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional yet personable approach, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting that representatives are patient, understanding, and go above and beyond to assist them. The overall service and user experience are frequently described as outstanding, with many appreciating the ease and efficiency of the process. However, some customers experienced issues with communication, reporting dropped calls, being unable to hear representatives, or having to go through multiple transfers. A few people also mentioned receiving an excessive number of calls or feeling pressured by certain agents.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff's kindness, patience,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising representatives for being knowledgeable,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

User experience

Reviewers mention positive feedback about the user experience, highlighting ease of navigation and clear... See more

Customer communications

People report ambiguous experiences with contact. While some customers express satisfaction with calls,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All of my questions were answered thoroughly, politely, and professionally. I didn't feel rushed or dismissed at any point. I believe I have made wise decisions due to their guidance.

Company replied

Rated 5 out of 5 stars

Michaela V. was a great help to me in finding a plan I didn't even know I was qualified for, so thank you to her! She was patient,kind and understanding of my needs and went above and beyond to help m... See more

Company replied

Rated 5 out of 5 stars

I’m not good at using computers. So I usually have to call for assistance. So many scammers out there anymore that I’m scared to trust people anymore. I’m thankful for the help I was given. I miss out... See more

Company replied

Rated 5 out of 5 stars

Everyone has been so nice!! My state messed up by being behind on getting information entered. This place has been working with me through the problems my state caused. Very helpful!!

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I called an never received a call back…

I called an never received a call back .once I put my application in an turned down the life insurance that was it . Told me by an hung up .

23 April 2026
SelectQuote logo

Reply from SelectQuote

Thank yoiu for bringing this to our attention; we appreciate your honesty and feedback.

Rated 5 out of 5 stars

Friendly and knowledge agent!!

My agent was very friendly and knowledgeable. She got my set up with a plan that would address my needs a lot better than what I had. I would recommend Anne Dolmage to anyone in my position. Very happy with my experience!

16 April 2026
SelectQuote logo

Reply from SelectQuote

We're happy to hear that our agent's expertise helped you find a plan that better suits your needs. We appreciate you recommending our services and thank you for your positive feedback!

Rated 5 out of 5 stars

She was very helpful

She was very helpful. She got me a great plan that I am satisfied with. She was patience, professional, and took her time to find me this great plan.

21 April 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're happy to hear that you are satisfied with the plan and the service you received. We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Margaret Garcia was very informative

Margaret Garcia was very informative, she connected me to staff needed to complete the process. Everyone was very nice.

16 April 2026
SelectQuote logo

Reply from SelectQuote

We're happy to hear that our team provided you with such a positive and informative experience. We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Getting everything i need from my health insurance

Right from the beginning I was never placed on hold for no longer than over 4 to 5 minutes. Agent asked me what I was looking for in a policy. Agent compared my needs with the policy he had to work with and we found a match. Agent listened to what I had to say and then he helped me get what I needed.

20 April 2026
SelectQuote logo

Reply from SelectQuote

We're happy to hear that you had a positive experience. We appreciate that the agent listened to your needs and helped you find the appropriate policy in a timely manner. Thank you for sharing your feedback.

Rated 5 out of 5 stars

They were very helpful and good…

They were very helpful and good knowledge of their product

13 April 2026
SelectQuote logo

Reply from SelectQuote

We're glad that our team's knowledge and assistance were helpful to you. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Everyone i spoke with was great

Everyone i spoke with was great, except the last person. I asked if we could finish the last bit the next day and he said something and hung up. He never called back. Bryton Sallad was a lot of fun to talk to. Very professional.

22 April 2026
SelectQuote logo

Reply from SelectQuote

We're glad you enjoyed speaking with our team member. We regret that your last interaction did not meet expectations, and we'll address this to ensure better service. Thanks for your feedback.

Rated 4 out of 5 stars

The Select Quote agent was explicitly…

The Select Quote agent was explicitly knowledgeable
assisting me with the information I needed to know about the insurance being offered.
Very patient and easy to communicate with my needs.

22 April 2026
SelectQuote logo

Reply from SelectQuote

We appreciate you sharing your feedback. We're happy to hear that the agent was knowledgeable and patient while assisting you with your insurance needs and that you found it easy to communicate with them.

Rated 5 out of 5 stars

Tgey are amazing

Tgey are amazing, great knowledge and service. Very helpful.

22 April 2026
SelectQuote logo

Reply from SelectQuote

Thank you for your positive feedback.

Rated 5 out of 5 stars

Experience

My experience was very informative and helpful. The only downfall was the length of time I was other phone

14 April 2026
SelectQuote logo

Reply from SelectQuote

We're happy to hear that you found your experience informative and helpful. We appreciate your feedback regarding the wait time, and we'll work to improve our phone service.

Rated 5 out of 5 stars

I have had nothing but the best…

I have had nothing but the best experience dealing with Mr Andrew, he's help me with all my concerns and my needs. I really appreciate him.

22 April 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback and are so glad we met your needs and addressed your concerns.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look