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SelectQuote Reviews 

17,588
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, polite, and patient when taking ample time to thoroughly explain various healthcare plans. People often mention that the friendly customer service team makes the entire enrollment process completely smooth, straightforward, and remarkably easy to understand. Some reviewers were not happy with the unexpectedly lengthy phone calls and the persistent, unprompted attempts to push additional insurance products. Consumers also noted that waiting for important benefits details or trying to reach previous agents afterward could occasionally become rather frustrating and confusing.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, patience, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable and... See more

Service

People report positive experiences with service, noting that representatives are helpful, knowledgeable, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful representatives made the... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about the plans. While reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied

Rated 5 out of 5 stars

Select agent Akash Patel was amazing and helped me get the best coverage for my husband and I. Over a 2 days period he made sure I was covered fully according to my personal needs. After speaking with... See more

Company replied

Rated 5 out of 5 stars

The gentleman whom helped me set up the quote was very good at what he said, the best Medicare options I had. He also detailed the cost that may occur with specialist Drs. The hearing and eye exams t... See more

Company replied

Rated 5 out of 5 stars

The representative was very knowledgeable and polite. Provided me with the best option that would benefit my needs. Explained in full each benefit such as vision, dental, hearing, etc. I definitely re... See more

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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1-star

Asks customers to review

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4.7

All reviews

(17,588)

2,478 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I cancelled

I cancelled. I keep getting emails still and that's one of the reasons why I cancelled I said no email and I keep on getting it.

17 August 2026
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Reply from SelectQuote

Thank you for making us aware.

Rated 5 out of 5 stars

The person I spoke with was great and…

The person I spoke with was great and helped me with my decision . They new just where to find my answers.

17 August 2026
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Reply from SelectQuote

We're so glad to hear that the person you spoke with was great and helped you with your decision! Thank you for your wonderful feedback.

Rated 4 out of 5 stars

Everything was explained great where I…

Everything was explained great where I understood everything.

17 August 2026
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Reply from SelectQuote

We're so glad to hear that everything was explained clearly and that you understood it all. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Costumer service with brandy was a…

Costumer service with brandy was a great experience and very helpful and kind to my needs appreciate it thank you very much 😁

25 August 2026
Unprompted review
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Reply from SelectQuote

We're so happy to hear that our customer service was a great experience for you. We appreciate your kind words and thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Had a great experience

Had a great experience! all my questions and concerns were answered in a very polite manner thank you.was so nice to understand who you were talking to that’s a big thumbs up.

12 August 2026
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Reply from SelectQuote

We're so pleased to hear that all your questions and concerns were answered politely, and that you had a great experience understanding who you were talking to. Thank you for your positive feedback!

Rated 5 out of 5 stars

Melissa is very informative and helpful…

Melissa is very informative and helpful in getting through the processes of Medicare !

24 August 2026
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Reply from SelectQuote

We're so glad to hear that our team member was very informative and helpful in navigating the processes. Thank you for your positive feedback!

Rated 5 out of 5 stars

I definitely recommend!

The agent I spoke with was so helpful and got me every benefit I needed help finding. I will recommend her to anyone that needs the assistance! Thanks again for your help Jamie Hinson!

25 August 2026
Unprompted review
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Reply from SelectQuote

We're so glad to hear that our agent was able to provide such helpful assistance and connect you with the benefits you needed. We truly appreciate your kind words and positive feedback!

Rated 4 out of 5 stars

New customer

Explanations were clear of how the processes worked
Staff was informative

19 August 2026
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Reply from SelectQuote

We're so glad to hear that the explanations of our processes were clear and that our staff was informative. Thank you for your positive feedback!

Rated 5 out of 5 stars

the lady was very helpful and tried her…

the lady was very helpful and tried her best to find every thing she could to make my experience great.

13 August 2026
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Reply from SelectQuote

We're so pleased to hear that our team member was very helpful and went above and beyond to make your experience great. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Medicare INS and outs

The gentleman whom helped me set up the quote was very good at what he said, the best Medicare options I had. He also detailed the cost that may occur with specialist Drs. The hearing and eye exams that is out there for me. His demeaner was very nice and personable.

12 August 2026
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Reply from SelectQuote

We're so glad to hear about your positive experience with our team member! It's wonderful that we could clearly explain your Medicare options, including potential specialist costs and available exams. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

From beginning to end were all very…

From beginning to end were all very helpful and I felt they truly cared about helping me.Alex set the platform and took a lot of time making sure I got what I needed, I'm very thankful to him.

20 August 2026
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Reply from SelectQuote

We are so happy to hear that our team was helpful and that you felt truly cared for. It's wonderful to know that our team member took the time to ensure you received exactly what you needed.

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