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SelectQuote Reviews 

17,588
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, polite, and patient when taking ample time to thoroughly explain various healthcare plans. People often mention that the friendly customer service team makes the entire enrollment process completely smooth, straightforward, and remarkably easy to understand. Some reviewers were not happy with the unexpectedly lengthy phone calls and the persistent, unprompted attempts to push additional insurance products. Consumers also noted that waiting for important benefits details or trying to reach previous agents afterward could occasionally become rather frustrating and confusing.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, patience, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable and... See more

Service

People report positive experiences with service, noting that representatives are helpful, knowledgeable, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful representatives made the... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about the plans. While reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied

Rated 5 out of 5 stars

Select agent Akash Patel was amazing and helped me get the best coverage for my husband and I. Over a 2 days period he made sure I was covered fully according to my personal needs. After speaking with... See more

Company replied

Rated 5 out of 5 stars

The gentleman whom helped me set up the quote was very good at what he said, the best Medicare options I had. He also detailed the cost that may occur with specialist Drs. The hearing and eye exams t... See more

Company replied

Rated 5 out of 5 stars

The representative was very knowledgeable and polite. Provided me with the best option that would benefit my needs. Explained in full each benefit such as vision, dental, hearing, etc. I definitely re... See more

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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4.7

All reviews

(17,588)

2,478 reviews in the last 12 months

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Rated 3 out of 5 stars

I don't like that the only place I can…

I don't like that the only place I can use my card is CVS and I can't use it online. I have to actually go to the store and make my purchase. I have a really hard time with walking and I don't have any of my own transportation. So I can say that this particular portion of the program is not very helpful for me. They don't have anything that is appealing to me except for the fact that I can get some stuff that I need and I can pay my bills with it.

21 August 2026
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Reply from SelectQuote

Thank you for your honest feedback; CVS makes the decisions on how and where their card can be utilized. We hope you will like this plan when you get to use it more

Rated 5 out of 5 stars

To be fair

To be fair, I did not pick you,I picked BlueShield. You happened to be the conduit that was given me. Regardless, you helped me get the job done, and I achieved my goal.

21 August 2026
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Reply from SelectQuote

We're glad we could assist you in achieving your goal. We appreciate your positive feedback!

Rated 5 out of 5 stars

I'm very satisfied with my connection…

I'm very satisfied with my connection with both my representatives I talk with very friendly and satisfied with helping me ..

21 August 2026
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Reply from SelectQuote

We're so pleased to hear that you had such a friendly and helpful experience with our representatives. Thank you for your wonderful feedback!

Rated 4 out of 5 stars

Very Good

They answered all my questions.They also was very nice to me.

21 August 2026
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Reply from SelectQuote

We're so glad to hear that our team was able to answer all of your questions and that you found them to be very nice. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Daisy was awesome

Daisy was awesome! She found me the best quote on my new car insurance. I was in and out of there in less than 15 minutes. Thanks Daisy! :)

19 August 2026
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Reply from SelectQuote

We're so glad to hear we could help you find a great quote quickly! We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

Knowledgeable Staff

They were very knowledgeable about the different options.

20 August 2026
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Reply from SelectQuote

We're glad our team's knowledge of the options was helpful. We appreciate your feedback!

Rated 5 out of 5 stars

Professional

Professional, friendly service, eager to help, courteous staff member

20 August 2026
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Reply from SelectQuote

We are so pleased to hear that you experienced professional and friendly service from our courteous staff. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Kind, caring & quick

The representatives I spoke with were so helpful and explained everything to me in detail so I could understand all of it. They handled my problem with kid gloves and I appreciate that. My problem was solved in no time flat.

18 August 2026
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Reply from SelectQuote

We're so glad to hear that our representatives were able to provide clear explanations and resolve your problem quickly and with care. It's wonderful to know you had such a positive experience!

Rated 5 out of 5 stars

awesome

everyone explained things very thoroughly

19 August 2026
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Reply from SelectQuote

Thank you for your feedback. We're so glad to hear that everything was explained thoroughly for you.

Rated 5 out of 5 stars

Everybody was friendly and…

Everybody was friendly and knowledgeable and very helpful in pointing me in the right direction to achieve the best that I could get.

20 August 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our team was friendly, knowledgeable, and helpful in guiding you to the best possible outcome. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Get the service that is needed

They made it easy to redo my plans with UHC. A clear understanding of the plans and what best fits me

12 August 2026
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Reply from SelectQuote

We're so glad we could help you navigate your UHC plans and find what best fits your needs. Thank you for your kind words!

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